Agustin Kitchen

Review summary

1. R

   Randi

   Minneapolis

   3 reviews

   vip
   2.0

   3 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   We were very disappointed in dinner on Saturday evening. We had 5 in our group and 3 with Celiac (GF). I called the restaurant in advance to check on GF options and was assured it would not be a problem. With a limited menu, there were few options for our group, which was a birthday celebration for our son. Service was incredibly slow. We had a 6:30 reservation and entrees were served after 8PM., following one shared appetizer. LOTS of waiting time. I spoke with the hostess (very receptive) as we left and she called the General Manager over. He was a bit defensive - they were "busy, understaffed given the number of reservations and claimed that our waiter paced our food'" Given the cost of dinner and the overall experience, I would recommend other Tucson venues. This had been recommended to us over the years, but did not deliver against expectations.
   

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2. L

   Loretta

   Central Coast

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time coming here and it happened to be for Thanksgiving. All of the food was absolutely amazing and the service impeccable. We will definitely be going back to try their regular menu.
   

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3. K

   Kathleen

   New Mexico

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous restaurant, food and staff!!! An alarm was going off in another part of the building that couldn’t be silenced - but not the fault of the restaurant.
   

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4. C

   Carla

   Louisville

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best restaurant Thanksgiving dinner ever! Overall a very enjoyable evening with great food, perfect weather for eating outdoors and no mess to clean up.
   

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5. D

   Delano

   Tucson

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great staff, cool atmosphere, fantastic food, will recommend to everyone
   

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6. P

   Patrick

   Seattle

   22 reviews

   vip
   5.0

   22 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Delightful Thanksgiving spread. The server was a bit odd/off with his mannerism (no mention to head to the Buffett). It would be a plus to see a vegetarian entree in the future. Overall a great holiday meal.
   

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7. P

   Pamela

   Tucson

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   This was our 1st time at Agustin Kitchen; it was Thanksgiving Day and our reservation was for 12:15. For $75 a plate my expectations were highter. The selection of food was good but they were having issues in the kitchen (problems with the ovens). Food was not out in time. It happens. But the food was not hot enough, and I didn't think the carrots or beans were done enough. I also thought the dressing was over-seasoned and heavy handed with meat. My husband absolutely loved the butter poached salmon and prime rib. Exquisitely done! The mashed potatoes had too much paprika in it - the gravy, however, made it palatable for me to eat. Because I'm a baker the desserts were important - and we were expecting the traditional Pumpkin Pie with whipped topping. Unfortunately, the cookies were dry and brittle; the chocolate cake was also very dry. We had to ask if there was pumpkin pie. Our server (Victoria) was great! She went in the kitchen and served us the requested pie. Those pesky ovens ... the pie was warm so that's why it wasn't set out (and cool as it is typically served). A shame. For $75 we expected more -
   

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8. R

   Robert

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined on 26 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a wonderful meal! This is our new favorite spot in Tucson.
   

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9. B

   Brenda

   Tucson

   4 reviews

   3.0

   4 reviews

   Dined on 24 November 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   We’ve been here many times in the past and enjoy it. This trip was a huge disappointment. The only vegetarian item on the menu was not available so the vegetarian in our group had to pick off side options to make their meal, very reminiscent of the 70’s. After we placed our order, our server disappeared, and we didn’t see him so we felt our food was sitting around because by the time it was brought to the table 3 of the four mains were barely warm. We ordered a second round of drinks, again our server disappeared so we had to ask someone else to bring our drinks (that we could see sit on the bar) to us. Overall for the price it was charged all of us found it a disappointment.
   

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10. K

    Kaaren

    Phoenix

    6 reviews

    5.0

    6 reviews

    Dined on 24 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Really enjoyed the food. Creative dishes. Service attentive.
    

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