Atwood

Review summary

1. D

   Delia

   Chicago

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We used to dine at the Atwood years ago and decided to come back. We requested a window seat with our reservation, but were not offered one when we arrived. We didn't realize they serve bar food now. Our waitress was rude, my water had no ice, the menus were old, torn and dirty. My husband ordered cranberry juice... again no ice! We decided to leave and no one cared. Lost our business for good.
   

   AtwoodResponded today

   Delia, We are sorry that we did not meet expectation when you joined us for dinner. Atwood has gone through many changes over the years especially after the pandemic. We always strive to accommodate in every way that we can however we can never guarantee a specific table in the restaurant. We would also like to apologize for the lack of ice in your drinks. We understand that this set the tone for the night and hope to make it up to you in the future.
   

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2. E

   Edwin

   VIP

   New York City

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best breakfast burrito that I have ever had. The service was excellent, too.
   

   AtwoodResponded today

   We are so glad you enjoyed! Please come again soon.
   

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3. D

   David

   Chicago

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Unfortunately, we didn’t have such a great experience. The service was horrible and we waited over an hour and a half for our food.
   

   AtwoodResponded today

   We are sorry that you did not enjoy your experience with us here at Atwood. We have shared your review with our team and are using it as a tool to shape our service moving forward. We do hope that you join us again soon so that we can show you how we have improved.
   

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4. D

   David

   Orlando

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The butternut squash soup was delicious! Friendly, helpful service as well.
   

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5. J

   Jason

   Las Vegas

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Ordered 2 drinks, 1 app, and 2 side salads. Food arrived quickly, which was appreciated. Drinks never arrived. Drinks should always arrive before or with food; after or never is not acceptable.
   

   AtwoodResponded today

   Thank you for taking the time to leave us a review. We apologize for the delay in drink order and will work with our bar team to improve this.
   

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6. K

   Karin

   VIP

   Chicago

   24 reviews

   5.0

   24 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a terrific lunch. The menu was varied and our server was attentive
   

   AtwoodResponded 7 days ago

   We are so glad that you were able to join us for lunch and hope to see you again soon!
   

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7. L

   Lester

   Chicago

   6 reviews

   3.0

   6 reviews

   Dined on 7 December 2024

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   A bit loud in there but overall fine. Our server, Fred, was very attentive. Happy holidays!
   

   AtwoodResponded on 8 December 2024

   We are so glad that Fred could provide you with excellent service! We hope to see you again soon!
   

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8. M

   Michele

   Toronto

   1 review

   5.0

   1 review

   Dined on 4 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I just love this place! It's my go-to for dinner before theatre. Somewhat limited dinner menu but everything is quality. Shout out to our waitstaff last night, Donny, for being so attentive to our timeline re: getting to the show. I had made a note when I made the reservation and he commented on it first thing. My friend and I shared the grilled cheese sandwich and the chop salad. The grilled cheese is the best I've had outside my home. Blend of cheeses and bacon jam (yum!); good bread. Chop salad was hearty - avocado and quinoa are a nice touch.
   

   AtwoodResponded on 7 December 2024

   We are so glad you enjoyed and will make sure to let Donny know that you were happy with his service! We look forward to hosting you again!
   

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9. B

   Bill

   Grand Rapids

   3 reviews

   5.0

   3 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A terrific corner restaurant, within steps of the Christkindl Market! Great Coffee, Great Food, and Great Views! Highly recommended!
   

   AtwoodResponded on 4 December 2024

   We are so glad you enjoyed and cannot wait to have you back!
   

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10. R

    Ron

    VIP

    Chicago

    4 reviews

    3.0

    4 reviews

    Dined on 30 November 2024

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 4

    I like this place for its location. The food is good. The service is outstanding. Had nachos and BLTA sandwich. Big pile of nachos which were tasty with added chicken. The sandwich needs less avocado and more bacon. Side salad was weak and the house made dressing was so-so. When I requested a different table for more room, they were most accommodating. Staff is so nice and helpful. A real plus in Chicago restaurants.
    

    AtwoodResponded on 3 December 2024

    We are so glad that we could provide you with outstanding service. We hope to see you again soon.
    

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