Benihana - Anchorage, AK

Review summary

1. I

   Isac

   Unspecified

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 2

   Service- Made a 9:30 p.m reservation, got my table at 10:45, I left the restaurant at 12:20am, I had high hopes for this place as it was my first time here, I’m very dissatisfied and probably won’t come back. Food- Food was good tho…
   

   Benihana - Anchorage, AKResponded 1 day ago

   Hey Isaac, We're really sorry to hear about your experience at Benihana - Anchorage, AK. We understand how important it is to have a great dining experience and we're sorry to hear that we didn't meet your expectations this time. We appreciate your feedback and will definitely look into the issues you've mentioned regarding the service and timing of your visit. We're always looking to improve and your comments are valuable to us. We hope you'll give us another chance in the future to show you the high-quality service and food that we're known for. Best regards, The Management Team
   

   Is this helpful?

2. R

   Robert

   Anchorage

   7 reviews

   1.0

   7 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 3

   Understandably being Valentine’s Day is busy but to wait an hour and half after our reservations is a bit much. With a three year old waiting for us at home and we get home close to midnight is terrible. Orders were messed up. What food we did get was good though.
   

   Benihana - Anchorage, AKResponded 2 days ago

   Hi Robert, we're sorry to hear about your experience on Valentine's Day. We understand that waiting for your table can be frustrating and we apologize for the delay. We're glad to hear that you found the food to be good, but we're sorry that other aspects of your visit fell short. We'll take your feedback into account and strive to improve our service. We hope to serve you better in the future.
   

   Is this helpful?

3. J

   Jann

   Anchorage

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent experience. Our chef, Sheridan did a superb job! The wait for our table was a bit long. We weren’t seated until 45 minutes after our reservation time.
   

   Benihana - Anchorage, AKResponded 1 day ago

   Thanks for the feedback, Jann! We're thrilled to hear that you had an excellent experience with our chef and enjoyed your visit to Benihana - Anchorage, AK. We apologize for the wait you experienced, but we're glad to hear that it didn't overshadow your experience. We appreciate your patience and understanding. We look forward to serving you again soon!
   

   Is this helpful?

4. S

   Selina

   Las Vegas

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Reservation was for Valentines Day so restaurant was packed! That made it pretty loud and hot. We barely found parking and people were parked where they shouldn’t be or had to park a block away. We ordered cocktails, they were barely cold, didn’t taste like the last time we ordered them, they could have been better. Waitress ID a gentle man at the table that had gray hair and gray beard and told him “not to take that as a compliment she has to ID all!” Then the Waitress was enamored by my husband big feet and kept calling him big foot and commented on them all night. The chef was soft spoken so little hard to hear him at times. He put on a an okay show throughout the dinner, he was attentive and made sure everyone food was cooked to ordered which extended them time but for me worth the wait! All my seafood was cooked perfectly! The bussers were on it, clearing plates as we finished courses, keeping water cups were filled, cleaning.
   

   Is this helpful?

5. D

   Dean

   Anchorage

   10 reviews

   5.0

   10 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Danny was a great chef and did well with the children at the table.
   

   Benihana - Anchorage, AKResponded 2 days ago

   Hi Dean, Thank you for taking the time to leave us this wonderful review. We're thrilled to hear that you and your family had a great experience with us, especially as it involved dining with us at our restaurant, Benihana - Anchorage, AK. It's wonderful to know that you found our food and service to be top-notch. We're always striving to provide the best experience for our guests, and your feedback is a great encouragement to our team. We look forward to welcoming you and your family back soon! Best wishes, The Management Team
   

   Is this helpful?

6. M

   Melody

   Anchorage

   1 review

   5.0

   1 review

   Dined on 6 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a fun and energetic atmosphere. My family had a great time and enjoyed the food.
   

   Benihana - Anchorage, AKResponded on 7 February 2025

   Thanks for the feedback, Melody! We're thrilled to hear that you and your family had a great time at Benihana - Anchorage, AK. It's wonderful to know that our food and atmosphere added to your enjoyment. We strive to create a fun and energetic atmosphere for all our guests and your feedback lets us know we're on the right track! We look forward to welcoming you and your family back soon. Best, The Management Team
   

   Is this helpful?

7. S

   Sharon

   Anchorage

   1 review

   5.0

   1 review

   Dined on 6 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My chef was A one, Top Notch. He kept everyone in good spirits. Was awesome in every way.
   

   Benihana - Anchorage, AKResponded on 7 February 2025

   Hey Sharon, thank you for taking the time to leave such a wonderful review. We're thrilled to hear that you had an awesome time at Benihana - Anchorage, AK and that our chef kept everyone in good spirits. Your kind words truly mean a lot to us. We look forward to welcoming you back soon! Best, The Management Team
   

   Is this helpful?

8. R

   Raul

   Anchorage

   1 review

   5.0

   1 review

   Dined on 31 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing restaurant! Overall staff is amazing. Can’t wait to come back!
   

   Benihana - Anchorage, AKResponded on 1 February 2025

   Thanks for visiting us, Raul! We're thrilled to hear that you had an amazing experience at Benihana - Anchorage, AK. It's wonderful to know that our staff made your visit enjoyable and that our food and service met your expectations. We appreciate your kind words and look forward to welcoming you back soon!
   

   Is this helpful?

9. K

   Kris

   Tampa

   3 reviews

   5.0

   3 reviews

   Dined on 31 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Morgan was a great chef and the food was delicious! I love that they accommodate my egg allergy and make me veggie fried rice.
   

   Benihana - Anchorage, AKResponded on 1 February 2025

   Thank you so much for your kind words! We're thrilled to hear that you enjoyed your meal and that Morgan took great care of you. We always strive to accommodate dietary needs, and we're glad we could make a delicious veggie fried rice for you. We look forward to serving you again soon! 😊🍽️
   

   Is this helpful?

10. A

    Alex

    Anchorage

    5 reviews

    5.0

    5 reviews

    Dined on 26 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent service an dining experience. The hostess was very attentive and professional and the chef was terrific. We always enjoy our time at the Benihana - Anchorage for dine-in or delivery.
    

    Benihana - Anchorage, AKResponded on 28 January 2025

    Hey Alex, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent dining experience at our restaurant, especially our chef's performance. It's always a pleasure to know that our team made your visit enjoyable. We're glad that you always enjoy your time at Benihana - Anchorage and we look forward to your next visit! Best regards, The Management Team
    

    Is this helpful?