Benihana - Atlanta - Buckhead, GA

Review summary

1. K

   Katrina

   Atlanta

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   Got there for a reservation 8:45 didn’t eat til 11
   

   Benihana - Atlanta - Buckhead, GAResponded 3 days ago

   Hi Katrina, We're really sorry to hear about your experience at our restaurant. We understand that waiting can be frustrating and we apologize for the delay in your meal. We're glad to hear that you enjoyed the food, but we understand that the overall experience fell short. Your feedback is very important to us and we will definitely use it to improve our service. We hope you'll give us another chance to make it right. Best Regards, Benihana - Atlanta - Buckhead, GA Management Team
   

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2. W

   William

   Atlanta

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Took a lady on a first date here and was a great choice! Chef was very entertaining service was very quick food great drinks great everything great!
   

   Benihana - Atlanta - Buckhead, GAResponded 4 days ago

   Thanks for the feedback, William! We're thrilled to hear that you had a great date at Benihana - Atlanta - Buckhead, GA. It's wonderful to know that you found our chef entertaining and the service quick. We're also glad that you enjoyed our food, drinks, and great value. Your kind words mean a lot to us and we look forward to welcoming you back for another memorable date!
   

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3. R

   Rich

   VIP

   Atlanta

   85 reviews

   5.0

   85 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Phenomenal experience and server and Chef Leonardo cooked our meal to perfection! Next the Bernard best chef in Buckhead!! We have been going to Benihana for 25 years and knew Bernard when he was a rookie chef. He is training them well!  10 out of 10!!
   

   Benihana - Atlanta - Buckhead, GAResponded 4 days ago

   Hello Rich, We are thrilled to hear that you had a phenomenal experience at Benihana - Atlanta - Buckhead, GA! It's wonderful to know that our team and Chef Leonardo made your meal to perfection and that you're satisfied with our service and training. We are known for our dedication to the culinary arts, and it's always rewarding to hear when our efforts are recognized. We're truly grateful for your continued patronage and look forward to serving you for many more years to come! Best regards, The Management Team
   

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4. D

   Dominique

   Coastal Georgia

   6 reviews

   5.0

   6 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jordan and Jah was amazing. Truly an amazing experience. Will be back again very soon, the GM Dee was very hospitable.
   

   Benihana - Atlanta - Buckhead, GAResponded 4 days ago

   Hey Dominique, We're absolutely thrilled to hear about your amazing experience at Benihana - Atlanta - Buckhead, GA! It's fantastic to know that you had a wonderful time with us, especially considering that you were treated with such kindness and hospitality by our GM Dee. We're delighted that you enjoyed your time with us and we can't wait to welcome you back for another memorable dining experience. Thank you for your kind words and for giving us a perfect rating! Best wishes, The Management Team
   

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5. A

   Andrea

   Hawaii

   1 review

   5.0

   1 review

   Dined on 21 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I celebrated my birthday with my niece and great-niece, and we had a wonderful time. Stanley was our chef, and he was awesome. Our waiter, Thomas, was also really good. We thoroughly enjoyed the entire experience, especially the happy birthday celebration at the end, which included delicious green tea ice cream. I definitely plan to come back again!
   

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   Benihana - Atlanta - Buckhead, GAResponded on 22 January 2025

   Hey Andrea, We're thrilled to hear that you and your niece had a wonderful birthday celebration at Benihana - Atlanta - Buckhead, GA! It's wonderful to know that our team made your celebration a memorable one. We're glad you enjoyed the happy birthday celebration including the green tea ice cream. Your kind words mean a lot to us. We're looking forward to welcoming you back for another wonderful experience. Best regards, The Management Team
   

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6. a

   anna

   VIP

   Tampa

   1 review

   1.0

   1 review

   Dined on 19 January 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   For $40-50 entrees and a near hour wait to be seated (with a reservation), then another hour to be served, I would skip this experience. Plenty of quality restaurants in Atlanta that are more deserving of your business. The poor hibachi chefs seemed overbooked and stressed out, with tables like ours being seated at grills long before the chefs were ready for us. Again, skip this restaurant altogether - you can find better value & quality for your money elsewhere! Our waiter was extremely sweet & we appreciated his service when the overall restaurant’s was lackluster.
   

   Benihana - Atlanta - Buckhead, GAResponded on 21 January 2025

   Hi, Anna, We're truly sorry to hear about your recent experience at Benihana - Atlanta - Buckhead, GA. We understand how frustrating it can be to wait for your meal and have to deal with understaffing during these times. We also regret that our hibachi chefs seemed overwhelmed. We strive to provide excellent service and it's clear we fell short this time. We appreciate your feedback and will definitely use it to improve our service. We hope you'll give us another chance to make it right. Best, The Management Team
   

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7. A

   Angel

   Atlanta

   1 review

   3.0

   1 review

   Dined on 19 January 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 3

   I honestly love the food, Stanley was our chef and he was great! Definitely love the energy! However I don’t like how slow service is even when you have a reservation. I made one and still did not get to fully eat my entree for another 2 hours because of how long it took for us to get seated and then serviced. Do not come here if you’re hangry because it will take a minute but the food is still great!
   

   Benihana - Atlanta - Buckhead, GAResponded on 21 January 2025

   Thanks for the feedback, Angel! We're thrilled to hear that you love our food and the energy of Benihana - Atlanta - Buckhead, GA. We apologize for the delay you experienced during your visit. We understand how frustrating it can be to wait for your food and we're sorry for any inconvenience. We're taking note of your feedback and we'll work on improving our service speed to ensure a more comfortable dining experience for our guests. We hope to serve you again soon!
   

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8. H

   Harry

   Orange County

   1 review

   5.0

   1 review

   Dined on 19 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service, the food, John the Chef, the atmosphere...Excellent!! We had a great time and highly recomend Benihana's as your next place for dining.
   

   Benihana - Atlanta - Buckhead, GAResponded on 21 January 2025

   Hi Harry, Thank you so much for your glowing review! We're overjoyed to hear that you had a great time at Benihana - Atlanta - Buckhead, GA. It's wonderful to know that our service, food, and atmosphere exceeded your expectations. We strive to create memorable experiences for our guests and your feedback is a testament to our efforts. We look forward to welcoming you back soon! Best regards, The Management Team
   

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9. S

   Sherri

   Atlanta

   1 review

   2.0

   1 review

   Dined on 18 January 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   It was total chaos! We had a reservation for 8 people at 6:15. We were not seated until 7:03, then waited 30 more minutes for the chef to come and start cooking. Food was good, but what’s the point of a reservation if you have to wait a total of an hour and 15 mins to even begin your service! We were late to our concert. Do better Benihana!
   

   Benihana - Atlanta - Buckhead, GAResponded on 20 January 2025

   Hey Sherri, We're really sorry to hear about your experience at Benihana Atlanta - Buckhead. We understand how frustrating that can be and we apologize for the wait time you experienced. We're glad to hear that you enjoyed the food, but we understand that the overall experience was not up to our usual standards. We appreciate your feedback and will definitely use it to improve our service. We hope you'll give us another chance to make it right. Best, The Management Team
   

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10. D

    Darrell

    Atlanta

    1 review

    5.0

    1 review

    Dined on 14 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Had a wonderful time soon as I got to door!! From the security to the front desk to the host to the chef everyone was so nice and respectful!!! Food was amazing and not pricey!!! I’m definitely going back!!!
    

    Benihana - Atlanta - Buckhead, GAResponded on 15 January 2025

    Hello Darrell, Thank you for taking the time to share your wonderful experience at Benihana - Atlanta - Buckhead, GA. We're thrilled to hear that you enjoyed your visit from the front desk to the host to the chef. We always strive to provide excellent service and it's great to know we hit the mark with you. We're also glad to hear that you found our food amazing and not pricey. Your kind words mean a lot to us. We're looking forward to welcoming you back soon! Best regards, The Management Team
    

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