Benihana - Atlanta - Buckhead, GA

Benihana - Atlanta - Buckhead, GA reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Taylor

   Orlando1 review

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The service took a little longer than expected and the noise level was just a bit too loud, but the food and the company we randomly met at our table was absolutely fantastic. Can’t wait for the next visit!
   

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2. A

   Amazon

   Atlanta7 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My chef & waiter was amazing! I am so sorry I don’t remember my waiter name but he was working with Malachi. They are the perfect pair. I only want to go if they are working together. To be honest if i didn’t have a good experience today it was going to be my last time going to this location. Both of them really changed my mind so give Benihana buckhead another chance. 
   

   Benihana - Atlanta - Buckhead, GAResponded 2 days ago

   Dear Amazon! Thank you so much for your kind words! We're thrilled to hear that Malachi and his teammate made your experience exceptional. We'll be sure to share your compliments with them—they’ll be delighted to know they made such a positive impact! Your feedback truly means a lot, and we’re so glad they changed your mind about giving Benihana Buckhead another chance. We look forward to welcoming you back for another amazing dining experience! See you soon! 🍽✨
   

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3. D

   Denika

   Atlanta2 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Go on a weekday, you may have a better experience. Walkins were seated before reservations.
   

   Benihana - Atlanta - Buckhead, GAResponded 1 day ago

   Dear Denika, Thank you for sharing your experience. We truly appreciate your feedback. It’s disappointing to hear that your reservation wasn’t honored as expected. Your suggestion to visit on a weekday is helpful for others, and we hope the restaurant takes this feedback to improve their seating process. Hopefully, your next visit will be much more enjoyable!
   

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4. S

   Sheree

   Atlanta1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful 1st time experience… Chef Jordan was amazing
   

   Benihana - Atlanta - Buckhead, GAResponded 2 days ago

   Dear Sheree, Thank you for sharing your wonderful first-time experience at Benihana! We're thrilled to hear that Chef Jordan made your visit amazing. Creating a fun and delicious dining experience is what we strive for, and it sounds like Chef Jordan delivered just that! We truly appreciate you choosing Benihana and hope to welcome you back soon for another fantastic meal and show! 😊🔥🍣
   

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5. E

   Elias

   Atlanta6 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Chef Carlos's food was exceptional, but the waitress felt inexperienced. There was no follow-up, and the salad arrived just as Carlos finished cooking the entrées. Thanks to Carlos's cooking, the overall experience and food were good.
   

   Benihana - Atlanta - Buckhead, GAResponded 1 day ago

   Dear Elias, Thank you for sharing your feedback! We're thrilled to hear that Chef Carlos delivered an exceptional dining experience with his cooking. However, we apologize for the service shortcomings you encountered. Your comments about the timing and follow-up are valuable, and we'll work on improving these aspects to ensure a smoother experience. We appreciate your kind words and hope to welcome you back for another great meal soon!
   

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6. OT

   OpenTable Diner

   Atlanta1 review

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 5
   4. Ambience 1

   There’s nothing fine about this dining. It’s like the Chucky Cheese of hibachi. Malachi was the saving grace for an otherwise underwhelming experience. I have no desire to eat here again. It’s a great place for a teenage date.
   

   Benihana - Atlanta - Buckhead, GAResponded 1 day ago

   Dear Guest, I'm sorry to hear that your experience didn't meet your expectations. It’s disappointing when a dining experience falls short, and I appreciate you sharing your feedback. I'm glad to hear that Malachi helped make your visit a bit better. Thank you for sharing your thoughts.
   

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7. OT

   OpenTable Diner VIP

   Atlanta3 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 2

   Reservation was 7:30pm on Fri night, but wasn't seated until 8:10. (I had a similar experience when I visited 2 yrs ago where reservations aren't seated in a timely manner). The table was given it's apps, but the chef did not arrive to cook the main courses until 10:40. 15min prior, 3 women from 3 different parties at the table went to the manager to complain about how long it was taking to be served. It was likely best that 3 women went to complain because as soon as they went to management, the armed security (can't say if they were APD or not) became very interested. If it had been 3 men, that "interest" could have escalated. The meal finished at 11:15. Unfortunately I believe the issues I experienced have inadvertently helped create an environment where 2 armed security are needed at this restaurant. The food and chef were great, but the reservation wait, and the lack of proactive communication about why it was taking so long did not create an experience worth returning to in the future.
   

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8. D

   D

   Atlanta1 review

   2.0

   Dined on 11 March 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Reservation was for 8. Didn’t get seated until 9:20. Still didn’t get a chef until 9:45ish. Drinks were good. Food was good but was definitely rushed. S/o to Friday for doing what he could to accommodate us and get us fed.
   

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   Benihana - Atlanta - Buckhead, GAResponded 7 days ago

   Hi D, we're sorry to hear about your experience at Benihana - Atlanta - Buckhead, GA. We understand that waiting can be frustrating and we apologize for the delay in seating you and the rushed feeling of your meal. It's great to hear that you enjoyed the drinks and found our service satisfactory. We appreciate your patience and understanding in this situation. We'll take your feedback into account to improve our service moving forward. We hope to serve you again and provide a better experience. - The Management Team
   

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9. T

   Tiffany VIP

   Atlanta12 reviews

   3.0

   Dined on 9 March 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   The wait time for food is very bad. Our total party bill almost 700.00 and to wait almost 2 hours to eat is horrible.
   

   Benihana - Atlanta - Buckhead, GAResponded on 11 March 2025

   Thanks for the review, Tiffany. We're sorry to hear about your wait time experience at Benihana - Atlanta - Buckhead, GA. We understand how frustrating it can be to wait for your meal, especially when you're expecting to enjoy a fun dining experience. We're taking your feedback seriously and will discuss it with our team to see how we can improve our service. We hope you'll give us another chance to provide you with a better dining experience. Thank you for your feedback.
   

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10. OT

    OpenTable Diner

    Alabama3 reviews

    1.0

    Dined on 9 March 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3

    Terrible experience. Despite a reservation it took us very long to be seated. We did not receive a drink until 75 minutes after our original reservation and did not receive our food until 2:30 hours after our reservation!!!! We spoke to the manager and they didn’t seem to care. What is awful is that I read similar reviews after my visit. This means the restaurant knows about the problems and doesn’t try to fix the core problems. Do not visit this restaurant unless you have 3 hours to spare.
    

    Benihana - Atlanta - Buckhead, GAResponded on 11 March 2025

    Dear Guest! We're really sorry to hear about your recent experience at Benihana - Atlanta - Buckhead, GA. It's clear that we fell short on meeting your expectations, especially with the long wait and the delay in serving your food. We also apologize for any inconvenience caused by the miscommunication with our management. We take all feedback seriously and will use your comments to improve our service. We hope you'll give us another chance to show you the high standard of service we strive to provide. Best, The Management Team
    

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