Benihana - Beaverton, OR

Review summary

1. J

   Justina

   Portland

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this place! We always come out for our birthdays or special occasions, definitely recommend to anyone who has not been here yet.
   

   Benihana - Beaverton, ORResponded 2 days ago

   Hello, Justina! Thank you so much for choosing to celebrate your special occasions with us at Benihana - Beaverton! We're delighted to hear that we've made your visits memorable. Your high ratings for our food, service, and value truly make our day. We're thrilled that we've been recommended to others. We look forward to serving you again soon. Best wishes, The Management Team
   

   Is this helpful?

   Report
2. V

   Vicki

   Portland

   8 reviews

   vip
   4.0

   8 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Excellent food, lots of choices. Child in our group was served last on everything, would’ve preferred first. Long wait even with a reservation. Would like more salad and dessert options. Overall, a fun place for a group.
   

   • 
   • 
   • 

   Benihana - Beaverton, ORResponded 3 days ago

   Thanks for the review, Vicki! We're thrilled to hear that you enjoyed our food and the variety of options available at Benihana - Beaverton. We apologize for the longer than expected wait time and understand how it can affect the dining experience. We're always looking for ways to improve and your feedback is invaluable in this process. We hope to see you and your group again soon for a more seamless experience.
   

   Is this helpful?

   Report
3. J

   Joe

   Portland

   3 reviews

   4.0

   3 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   The total experience in this restaurant is tired. The same jokes we’ve heard previously, and some new material from the chef which showed his allegiance to the Star Wars franchise. Food was ok, but very salty. I think we would choose some another option next time for the money they’re charging.
   

   Benihana - Beaverton, ORResponded 6 days ago

   Hello Joe! Thank you for taking the time to share your experience at Benihana - Beaverton. We're sorry to hear that your visit didn't live up to your expectations, especially with regards to the food and the jokes. We appreciate your feedback and will certainly take it into consideration as we continually strive to improve our guest experience. We hope you'll give us another chance to impress you with our food and service. Thanks again for your review. Best regards, The Management Team
   

   Is this helpful?

   Report
4. S

   Stan

   Portland

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We recently had lunch here and the food, presentation and staff were all very good.
   

   Benihana - Beaverton, ORResponded 7 days ago

   Dear Stan! Hey, thank you for taking the time to share your experience at Benihana - Beaverton. We're thrilled to hear that you enjoyed the food presentation and found our staff to be excellent. We always strive to provide a memorable dining experience for our guests. We noticed that you rated our value a bit lower and we appreciate your feedback. We're always working to improve and your input helps us do that. We look forward to welcoming you back soon. Best, The Management Team
   

   Is this helpful?

   Report
5. R

   Richard

   Portland

   2 reviews

   3.0

   2 reviews

   Dined on 12 November 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Our reservation was at 630pm and we were not seated until 650pm. The table was dirty and sticky, the menus needed to be cleaned as two had bloody finger prints on them. Our meals were very well prepared with exception of the Shrimp. They were severely over cooked, and we're rubbery and chewy. The walls around our dining station needed a good cleaning as the was food on them.. The wait staff was terrific and very attentive, my hat was off to them. It will be probably quite sometime before we dine there again.
   

   Benihana - Beaverton, ORResponded on 14 November 2024

   Hi Richard! We're truly sorry to hear about your recent experience at Benihana - Beaverton. We strive to provide a comfortable and enjoyable dining environment for all our guests, and it's clear we fell short during your visit. We appreciate your feedback regarding the wait time and cleanliness of the table, as well as the overcooked Shrimp. We're glad to hear that our staff was attentive and you found our service satisfactory. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to welcome you back and provide you with a better experience. Best Regards, The Management Team
   

   Is this helpful?

   Report
6. C

   Cesar

   San Francisco

   1 review

   1.0

   1 review

   Dined on 11 November 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Terrible experience. I had a reservation at 7 and didn’t get seated till 8. Food was rushed and dint have flavor.
   

   Benihana - Beaverton, ORResponded on 12 November 2024

   Hello, Cesar! We're truly sorry to hear about your recent experience at Benihana - Beaverton. It's always our goal to provide an enjoyable dining experience for our guests, and we're disappointed to hear that we fell short during your visit. We apologize for the delay in seating and the lack of flavor in the food. We appreciate your feedback and will certainly address these issues with our team to ensure they don't happen again in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to provide you with the quality experience you should expect from us. Best regards, The Management Team
   

   Is this helpful?

   Report
7. M

   Manolya

   Portland

   10 reviews

   vip
   1.0

   10 reviews

   Dined on 11 November 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   Made a reservation for 6.45 pm. When we checked in, were told it’s 20 minutes wait. What a lie! Waited 1 hour 25 minutes to be seated!! What a fiasco! Never again!
   

   Benihana - Beaverton, ORResponded on 14 November 2024

   Hey Manolya! We're really sorry to hear about your experience at Benihana - Beaverton. We understand how frustrating it can be to wait, especially when you've made a reservation. We apologize for the inconvenience you faced and we're truly sorry for the delay. We understand how frustrating that can be, especially when you have a special occasion like this. We will definitely look into this matter and make sure we improve on our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have another chance to provide you with the excellent service you deserve. Sincerely, The Management Team
   

   Is this helpful?

   Report
8. A

   Amanda

   Las Vegas

   2 reviews

   4.0

   2 reviews

   Dined on 11 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We chose to eat in the bar area so it would be quicker. Service was good. The food wasn’t as good as if we had it cooked in front of us but we were on a time constraint so we wanted some quicker. If I go back I’d choose to have it cook in front of us.
   

   Benihana - Beaverton, ORResponded 7 days ago

   Hi, Amanda! Thank you for choosing to dine with us and for taking the time to share your experience. We're glad to hear that you enjoyed the service and the bar area. However, we're sorry to hear that the food didn't meet your expectations. We strive to provide our guests with the best dining experience, and your feedback helps us improve. We appreciate your patience and understanding on the time constraint. We hope to have the opportunity to serve you again and provide you with a better dining experience. Best regards, Benihana - Beaverton Management Team
   

   Is this helpful?

   Report
9. P

   Paul

   Seattle

   1 review

   1.0

   1 review

   Dined on 10 November 2024

   1. Overall 1
   2. Food 3
   3. Service 5
   4. Ambience 4

   We waited over an hour for our table when out reservation was @8. I work in a restaurant as well and it’s obvious to see you guys are overbooking with no regard to the customer. It’s not okay to take advantage of people’s time like that. It’s something very much in your control and not the fault of the yelp reservation system. Do better!
   

   Benihana - Beaverton, ORResponded on 11 November 2024

   Hey, Paul! Thanks for the feedback. We're sorry to hear about the long wait you experienced for your reservation. That's not the kind of experience we want our customers to have, especially when they've made a reservation. We understand how frustrating this can be and we're disappointed to hear you feel it's our fault. We always aim to provide efficient service and we're sorry we fell short this time. Your feedback is valuable to us and we'll definitely look into this. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you better in the future. Best regards, Benihana - Beaverton Management Team
   

   Is this helpful?

   Report
10. B

    Boots

    Portland

    2 reviews

    5.0

    2 reviews

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had an absolute blast! There was six of us and we went for my birthday. Our chef, Isaac, was great and funny. He put up with our banter! The food was awesome. The pork fried rice was my favorite. They took a picture of us and put it in a little cardboard frame to keep as a souvenir! We will definitely go again. 😍
    

    Benihana - Beaverton, ORResponded on 11 November 2024

    Thanks for the review, Boots! We're thrilled to hear that you had an absolute blast celebrating your birthday at Benihana - Beaverton. It's great to know that you loved our pork fried rice and found our team to be hilarious and great. We're glad you had a great time and we look forward to welcoming you back soon. Best, The Management Team.
    

    Is this helpful?

    Report