Benihana - Beaverton, OR

Review summary

1. S

   Stephanie

   Portland

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 5
   3. Service 3
   4. Ambience 3

   We waited over an hour for our reservation which was very frustrating. Would be nice if the hosts called to notify people on the list if they were running behind to save us an hour of being crammed in the lobby with probably 30-40 other people waiting for their tables.
   

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2. S

   Stephanie

   Portland

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Shane was excellent, he definitely deserves a raise. Between him and Nick, it really made for a great experience. Thanks again guys.
   

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3. A

   Alex

   Portland

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   It was fun! A little overbooked but it’s thanksgiving so not holding holding that against them. Good service and Shane the hibachi chef was awesome
   

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4. D

   Debbi

   Portland

   10 reviews

   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was Thanksgiving and it was very busy. As usual the Japaneses hibachi bbq experience was lively and the chef was funny and entertaining. The dinner was really good and there was plenty to choose from for both meat eaters with steak, shrimp, chicken choices and vegetarians with a tofu choice and plenty of vegetables and rice. The company around the communal table was friendly and everyone seemed to be enjoying their meal and ate everything and also had dessert. We upgraded our dessrt from the included ice cream to a delicious banana tempura. It was unusual and so good! A great alternative to the traditional Thanksgiving turkey dinner that we really enjoyed.
   

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5. J

   Justina

   Portland

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this place! We always come out for our birthdays or special occasions, definitely recommend to anyone who has not been here yet.
   

   Benihana - Beaverton, ORResponded 6 days ago

   Hello, Justina! Thank you so much for choosing to celebrate your special occasions with us at Benihana - Beaverton! We're delighted to hear that we've made your visits memorable. Your high ratings for our food, service, and value truly make our day. We're thrilled that we've been recommended to others. We look forward to serving you again soon. Best wishes, The Management Team
   

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6. C

   Chantal

   Amsterdam

   2 reviews

   2.0

   2 reviews

   Dined on 21 November 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   Our cook, Jose, was ok, but not like we are used to. Makes poor jokes, throw with shrimp tails to guests and also just throw food on the floor. This was not funny. The fried rice was made after all the food, so this is burnt from the grill after the meat and also too late to eat. That was strange. It didn't went smooth, also the sauces he gave out to late, after he cooked and we already had eaten the shrimps. We asked for the sauces, but he didn't serve the sauces earlier out. Bit strange too. The cook just did his job and you could feel that. We were looking forward to this evening and especially drove 2 hrs for it. But I am not sure to be back. That is a pity while we love Benihana and especially the quality of the food and the value for money
   

   Benihana - Beaverton, ORResponded 1 day ago

   Thanks for the review, Chantal. We're really sorry to hear about your disappointing experience at Benihana - Beaverton. We strive to provide a high quality experience and it seems we fell short during your visit. We understand how important timing is, especially when it comes to our dishes, and we apologize for the delay in serving the sauces and the quality of the food. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to make it right in the future.
   

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7. V

   Vicki

   Portland

   8 reviews

   vip
   4.0

   8 reviews

   Dined on 21 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Excellent food, lots of choices. Child in our group was served last on everything, would’ve preferred first. Long wait even with a reservation. Would like more salad and dessert options. Overall, a fun place for a group.
   

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   Benihana - Beaverton, ORResponded 7 days ago

   Thanks for the review, Vicki! We're thrilled to hear that you enjoyed our food and the variety of options available at Benihana - Beaverton. We apologize for the longer than expected wait time and understand how it can affect the dining experience. We're always looking for ways to improve and your feedback is invaluable in this process. We hope to see you and your group again soon for a more seamless experience.
   

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8. E

   Elisa

   Portland

   1 review

   1.0

   1 review

   Dined on 18 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   disaster had a reservation at 7 were seated 7:30 then waited for a cook for 45 minutes Dinner fair noise level very high 4 people were seated at table next to us after us they got cook 30 minutes before us I think they flaked on bill all food still on table we had a birthday which weve enjoyed before but not good this time
   

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9. J

   Joe

   Portland

   3 reviews

   4.0

   3 reviews

   Dined on 18 November 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   The total experience in this restaurant is tired. The same jokes we’ve heard previously, and some new material from the chef which showed his allegiance to the Star Wars franchise. Food was ok, but very salty. I think we would choose some another option next time for the money they’re charging.
   

   Benihana - Beaverton, ORResponded on 19 November 2024

   Hello Joe! Thank you for taking the time to share your experience at Benihana - Beaverton. We're sorry to hear that your visit didn't live up to your expectations, especially with regards to the food and the jokes. We appreciate your feedback and will certainly take it into consideration as we continually strive to improve our guest experience. We hope you'll give us another chance to impress you with our food and service. Thanks again for your review. Best regards, The Management Team
   

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10. S

    Stan

    Portland

    1 review

    5.0

    1 review

    Dined on 16 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    We recently had lunch here and the food, presentation and staff were all very good.
    

    Benihana - Beaverton, ORResponded on 18 November 2024

    Dear Stan! Hey, thank you for taking the time to share your experience at Benihana - Beaverton. We're thrilled to hear that you enjoyed the food presentation and found our staff to be excellent. We always strive to provide a memorable dining experience for our guests. We noticed that you rated our value a bit lower and we appreciate your feedback. We're always working to improve and your input helps us do that. We look forward to welcoming you back soon. Best, The Management Team
    

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