Benihana - Bethesda, MD

Review summary

1. A

   Annette

   Washington DC4 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We had reservations for 7:30pm and was not seated until 8:00pm.
   

   Benihana - Bethesda, MDResponded 1 day ago

   Hi Annette, We're truly sorry for the delay in seating you. We understand how frustrating that can be and we apologize for the inconvenience. We're glad to hear that you enjoyed your meal and we'll work on improving our seating process to avoid such delays in the future. We hope to serve you again soon. Best, Benihana - Bethesda, MD Management Team
   

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2. OT

   OpenTable Diner

   Philadelphia1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The manager Sergio was amazing! Our waitress was great!
   

   Benihana - Bethesda, MDResponded 1 day ago

   Dear Guest! Thank you so much for your wonderful review! We're thrilled to hear that our manager and our waitress made a positive impression on you. It's great to know that you had a great experience dining with us. We noticed that you rated our value a 4. We're always looking for ways to improve, so we'll definitely take your feedback into consideration. We hope to see you again soon at Benihana - Bethesda, MD!
   

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3. OK

   OKok

   Washington DC6 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We visit Benihana Bethesda frequently. Their food & service are always good and it's a great place to celebrate your special occasion!
   

   Benihana - Bethesda, MDResponded 1 day ago

   Thanks for the review, OKok! We're thrilled to hear that you enjoy our food and service at Benihana - Bethesda, MD. It's always a pleasure to be part of your special occasions. We look forward to serving you again soon!
   

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4. OT

   OpenTable Diner

   Washington DC10 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great bday meal and experience. The food was delicious as always. I’ve always had a sublime time at Benihana.
   

   Benihana - Bethesda, MDResponded 1 day ago

   Dear Guest! Thanks for the review! We're thrilled to hear that you had a great birthday meal and experience at Benihana - Bethesda, MD. It's wonderful to know that you've always had a sublime time with us and that you enjoy our delicious food. We appreciate your kind words and look forward to serving you again soon!
   

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5. C

   Chris

   Washington DC1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our experience. We have been coming to the Bethesda location for many years.
   

   Benihana - Bethesda, MDResponded 3 days ago

   Thanks for the feedback, Chris! We're thrilled to hear that you've been enjoying your visits to our Bethesda, MD location. It's always our pleasure to provide you with great food and service. We're glad we could meet your expectations and we hope to see you again soon!
   

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6. OT

   OpenTable Diner VIP

   Washington DC1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service and food! The manager was so incredibly friendly. They made my daughter’s birthday so special.
   

   Benihana - Bethesda, MDResponded 1 day ago

   Dear Guest! Thanks for the review! We're thrilled to hear that you had an outstanding experience at Benihana - Bethesda, MD. It's wonderful to know that our food and service made your daughter's birthday special. We strive to provide a memorable dining experience for all our guests, and your kind words are a testament to our efforts. We look forward to welcoming you and your family back soon! Best, The Management Team
   

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7. OT

   OpenTable Diner

   San Francisco3 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Chef’s food was excellent, show could have used some more excitement. Service was outstanding and we had a blast.
   

   Benihana - Bethesda, MDResponded 3 days ago

   Dear Guest! Thank you so much for your kind words and high ratings! We're thrilled to hear that you enjoyed the food and service at Benihana - Bethesda. We always strive to provide an outstanding dining experience for our guests. We appreciate your feedback regarding the show and will certainly take it into consideration to improve our overall excitement. We look forward to welcoming you back soon. Best Regards, The Management Team
   

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8. OT

   OpenTable Diner

   Baltimore1 review

   3.0

   Dined on 1 March 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 2

   We waited for an hour to get a table after our reservation time. Apparently there was a middle school there from another state that was visiting the area. Every table was taken up with tween children. I have never been to a restaurant so loud before. By the time we got dinner, we were exhausted. My autistic son was having a meltdown and while the food was good, and the service was good, the situation was bad and we ended up taking Food home.  it would’ve been nice if we had known they had overbooked and that we would’ve had it to wait. We should’ve gone to another restaurant or changed our reservation for another night.
   

   Benihana - Bethesda, MDResponded 1 day ago

   Dear Guest! We're sorry to hear about your experience at Benihana - Bethesda, MD. We understand how frustrating it can be to wait for a table, especially when there's a large crowd. We also apologize if the noise level affected your dining experience. We're glad to hear that you enjoyed the food and service, but we understand that the overall experience was not up to par. We appreciate your patience and understanding, and we hope you'll give us another chance to provide a better dining experience in the future. Best Regards, The Management Team
   

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9. N

   Natedra

   Washington DC13 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and show. I enjoyed the garlic noodles. They are my favorite.
   

   Benihana - Bethesda, MDResponded on 3 March 2025

   Hi Natedra, We're thrilled to hear that you enjoyed your dining experience at Benihana - Bethesda, MD! It's fantastic to know that our garlic noodles are your favorite and that we could make your experience memorable. We're also glad that you appreciated our service and value. We look forward to serving you again soon. Best regards, The Management Team
   

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10. A

    Amy

    Washington DC1 review

    5.0

    Dined on 26 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    While the atmosphere is very loud, the overall experience is AMAZING.
    

    Benihana - Bethesda, MDResponded on 27 February 2025

    Hi Amy, Thank you for taking the time to leave us this amazing review. We're thrilled to hear that you had an amazing experience at Benihana - Bethesda, MD. We strive to provide an awesome atmosphere for all our guests, and we're glad to hear that you enjoyed the lively ambiance. We appreciate your feedback on the value aspect and will certainly take it into consideration. We look forward to welcoming you back soon! Best regards, The Management Team
    

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