Benihana - Broomfield, CO

Review summary

1. M

   Michele

   Denver

   5 reviews

   3.0

   5 reviews

   Dined today

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   We have dined several times at this location and this one was just sub-par. The server did a nice job. The cook was pretty mediocre. There is a level of entertainment we have come to expect and enjoy. There was none. Food was average. However all three of us had steak and lobster. The streak was cut in huge pieces. Hard to eat without a knife. BUT the lobster was old, not spoiled but old. The flavor was very "fishy" not at all normal lobster flavor. Overall, we were pretty disappointed
   

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2. M

   Maria

   Denver

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   La comida y experiencia fue bien pero tardaron en dar la mesa ya reservada 20 min tarde
   

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3. S

   Sara

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a fantastic idea to eat there on Thanksgiving! Hopefully this won’t cause the secret to be out but the food is way better than Thanksgiving food and everybody was predictably delicious as usual. What a killer team.
   

   Benihana - Broomfield, COResponded today

   Hi Sara! Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic Thanksgiving experience at Benihana - Broomfield. It's great to know that our food exceeded your expectations and that you found our team to be consistently delicious. We're always looking for ways to improve and your feedback is truly valuable to us. We can't wait to welcome you back for another wonderful dining experience. Best, The Management Team
   

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4. B

   Bill

   Denver

   4 reviews

   3.0

   4 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Love the Benihana concept, but if the chef isn’t down for it the whole experience it is different. Definitely not worth paying twice what you would expect for steak or chicken if the only reason is you get to watch someone cook for you. Cameron might not be in the right role given the fact that despite our frequent invitations to interact, he chose to focus on the food and not us. Maybe it’s just the luck of the draw but we have definitely had better experiences before. $800 for 9 adults and a kiddo seems like not good value for the money 🤷‍♂️
   

   Benihana - Broomfield, COResponded today

   Thanks for visiting us, Bill. We're glad to hear that you enjoyed our Benihana concept. However, we're sorry to hear that your experience didn't match your expectations. We understand that the chef's involvement and the overall experience affected your visit. We strive to create memorable experiences for our guests and we're sorry if you felt otherwise. We appreciate your feedback and will definitely take it into consideration. We hope you'll give us another chance to impress you in the future. Best regards, Benihana - Broomfield Management Team
   

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5. R

   Rodney

   Denver

   5 reviews

   4.0

   5 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food always good cook wasn't as funny this time around and server seemed a little off.
   

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6. C

   Curt

   Pittsburgh

   11 reviews

   5.0

   11 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food. Highly recommend for dinner
   

   Benihana - Broomfield, COResponded 3 days ago

   Thanks for visiting us, Curt! We're thrilled to hear that you enjoyed your dining experience at Benihana - Broomfield. It's wonderful to know that our food and service met your expectations and that you highly recommend us for dinner. Your kind words mean a lot to us. We look forward to serving you again soon.
   

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7. H

   Huntington

   Denver

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 1
   4. Ambience 4

   The waitress “forgot” to refill our drinks multiple times. And “forgot” to put in the order for my son’s chicken tenders. Luckily the chef was able to help and get the order in as fast as he could since he already finished making all our food.
   

   Benihana - Broomfield, COResponded today

   Hey Huntington! Thanks for the feedback. We're glad to hear that you had a good experience dining with us, despite the unfortunate hiccups in service. We sincerely apologize for the mix-up with your son's chicken tenders and the forgetfulness with your drinks. We're happy that our chef was able to help and make up for the delay. Your satisfaction is our top priority and we appreciate your patience. We hope to serve you better in the future.
   

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8. L

   Lauren

   Western NC

   9 reviews

   5.0

   9 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Jordan was a great hibachi chef! Definitely a bit expensive but good for special occasions.
   

   Benihana - Broomfield, COResponded 5 days ago

   Thanks for the feedback, Lauren! We're thrilled to hear that you enjoyed your time at Benihana - Broomfield. It's wonderful to know that our hibachi chefs and special occasions met your expectations. We understand your concern about the pricing and appreciate your understanding that we strive to provide exceptional experiences for all our guests. We look forward to welcoming you back for more special occasions. - The Management Team
   

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9. D

   David

   Denver

   36 reviews

   vip
   4.0

   36 reviews

   Dined on 19 November 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The restaurant was relatively quiet for the hour, which made for an exceptionally serene experience. The staff were very professional and, although the food was not seasoned as good as we are used to, it was served and prepared very efficiently.
   

   Benihana - Broomfield, COResponded on 20 November 2024

   Hello David! We're glad to hear that you had a serene experience at Benihana - Broomfield! It's wonderful to know that our staff's professionalism added to your satisfaction. We're sorry to hear that our food didn't meet your expectations, we always strive to provide our guests with the best culinary experience possible. We appreciate your feedback and will use it to improve our food seasoning. We hope to see you again soon. Best, The Management Team
   

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10. S

    Sherry

    Denver

    3 reviews

    5.0

    3 reviews

    Dined on 16 November 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    We had a lot of fun, food was good. A bit pricey for both food and drinks.
    

    Benihana - Broomfield, COResponded on 19 November 2024

    Hi Sherry! We're thrilled to hear that you had a fun experience at Benihana - Broomfield! We're glad that you enjoyed our food. We understand your concern about the pricing and appreciate your understanding that we aim to provide the best value. We're glad to know that our service met your expectations. We hope to serve you again soon. Warm regards, The Management Team
    

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