Benihana - Burlingame, CA

Review summary

1. M

   Mirna

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Josué was an excelente cool! The food was the best i have ever had! It was way too loud this time, but it is to be expected i guess.
   

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2. M

   Melissa

   Los Angeles

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I really had a fun evening celebrating my belated birthday. James was our chef and his cooking was the best. Thank you!
   

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3. L

   Laurie

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, service and good times with our family! We love Benihana! That place is a GOLD MINE!!!
   

   Benihana - Burlingame, CAResponded 1 day ago

   Hi Laurie! Thank you so much for your wonderful review! We're thrilled to hear that you and your family had a great time at Benihana - Burlingame. It's fantastic to know that you enjoyed our food, service, and good times. We strive to provide a memorable experience for our guests, and your words truly mean a lot to us. We look forward to welcoming you back soon! Best regards, The Management Team
   

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4. P

   Patrishia Ann

   San Francisco

   1 review

   vip
   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family had a pleasant, memorable experience at Benihana last night! We’ve had dinner here multiple times, but last night was one of our favorites! Our chef, Zane, perfectly cooked our food at a good pace and kept us entertained with his hilarious jokes and impressive tricks. We hope to get him as our chef again the next time we dine here!
   

   Benihana - Burlingame, CAResponded 4 days ago

   Thanks for visiting us, Patrishia Ann! We're thrilled to hear that you and your family had a pleasant, memorable experience at Benihana - Burlingame. It's wonderful to know that you love our food and our chef's performance. We're always looking for ways to provide the best for our guests, and your feedback is a great motivation for us. We're looking forward to your next visit as a repeat customer. Thanks again!
   

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5. D

   Dustin

   San Joaquin

   2 reviews

   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Front desk appeared very unorganized and was struggling to put tables together. Could tell leadership had to step in several times. Restaurant also clearly needs some repairs to ac controllers, lights and ceiling tiles. Overall experience was ok
   

   Benihana - Burlingame, CAResponded 5 days ago

   Hello Dustin! Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience at Benihana - Burlingame didn't meet your expectations. We always aim to deliver a great experience for our guests, and we're disappointed to hear that we fell short this time. We take your comments about our organization and ac controls very seriously and will work on improving these aspects. We're glad to hear that you enjoyed the food, but we hope that the overall experience was better. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again and provide a better experience. Best regards, Benihana - Burlingame Management Team
   

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6. F

   Ferras

   San Francisco

   5 reviews

   3.0

   5 reviews

   Dined on 18 November 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   This was a good experience overall and we love coming here once in a while!
   

   Benihana - Burlingame, CAResponded on 19 November 2024

   Hi Ferras, Thank you for taking the time to review Benihana - Burlingame. We're glad to hear that you had a good experience overall and that you find our occasional visits enjoyable. We appreciate your feedback on our service and value, and we're always looking for ways to improve. We hope to see you again soon and promise to keep your preferences in mind. Best Regards, The Management Team
   

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7. S

   Severiano

   Sacramento

   1 review

   5.0

   1 review

   Dined on 18 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente comida , el chef amable ,ambiente 100 % recomendable .
   

   Benihana - Burlingame, CAResponded on 19 November 2024

   Hey, Severiano! Gracias por tomarte el tiempo de compartir tu experiencia con nosotros, nos alegra mucho saber que hayas disfrutado. Esperamos verte pronto de nuevo!
   

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8. I

   Isabel

   San Francisco

   1 review

   5.0

   1 review

   Dined on 18 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Saul is the best, most entertaining and extraordinary chef! Kept our group of kids super entertained. Mohammed took care of the kids and explained to them how to order since several of them had never been to Benihana. Good time to be had by all!
   

   Benihana - Burlingame, CAResponded on 19 November 2024

   Dear Isabel! Thanks for the feedback! We're thrilled to hear that you and your family had a great time at Benihana - Burlingame. It's wonderful to know that our team's efforts to keep your group of kids entertained were appreciated. We always strive to provide a memorable dining experience for our guests and it's great to hear that we hit the mark with yours. We look forward to welcoming you back soon!
   

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9. L

   Leonard

   San Francisco

   12 reviews

   vip
   5.0

   12 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our chef and the servers were great. Our server worked very hard and she remained pleasant the whole time. Thanks for a great dinner and thanks for the great service!
   

   Benihana - Burlingame, CAResponded on 18 November 2024

   Hi Leonard! We're thrilled to hear that you had a great dining experience at Benihana - Burlingame! It's wonderful to know that you found our chefs and servers to be great and that our service lived up to your expectations. We always aim to provide our guests with a memorable experience and your kind words are a testament to our efforts. Thank you for your kind words and we look forward to welcoming you back soon! Best Regards, The Management Team
   

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10. K

    Krystle

    San Francisco

    1 review

    5.0

    1 review

    Dined on 15 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    James, the cook was a delight to have delicious food. He made us and great conversation.
    

    Benihana - Burlingame, CAResponded on 17 November 2024

    Hey, Krystle! Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you had a great time with us and enjoyed our food. It's always a pleasure to make our guests feel comfortable and happy, and we're glad we could contribute to your conversation. We look forward to welcoming you back to Benihana - Burlingame soon. Thanks again!
    

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