Benihana - Coral Springs, FL

Review summary

1. E

   Effie

   Fort Lauderdale

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Loved it immensely because I lately do enjoy the package meal of soup, salad, upgrade t9 Filet Mignon for an additional $9, an Appetizer such as a California Roll sushi roll, cooked shrimp on plate of protein ( Filet Mignon) with chicken fried rice. The server was excellent. I was bothered by lower class customer who kept their cellphone on speakerphone blast the entire time they (a couple) were in the lounge. Troubling! I almost left because of this … a couple of times. My only complaint about my service experience was that the coupe glass my cocktail was served in had a chipped base and despite the glass being broken or chipped Benihana kept it in rotation. Please toss your chipped glassware! Good thing I spotted it before putting my hand there.
   

   Benihana - Coral Springs, FLResponded 3 days ago

   Hi, Effie! Thank you for taking the time to share your experience at Benihana - Coral Springs. We're thrilled to hear that you enjoyed our package meal, sushi rolls, and protein options. We apologize if the disturbance from the cellphone user was a bit much for you. We are always looking for ways to improve our guest's experience, and your feedback about the glassware is noted. We hope to see you again soon for a more seamless dining experience. Best, The Management Team
   

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2. G

   Guillermo

   VIP

   Tampa

   9 reviews

   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service! Lovely staff and the food was phenomenal.
   

   Benihana - Coral Springs, FLResponded 3 days ago

   Hi Guillermo! Thank you for your fantastic review and for giving us a perfect rating! We're thrilled to hear that you enjoyed our service and found our staff lovely. It's great to know that our food also hit the mark for you. We always strive to provide the best dining experience for our guests and your feedback is a testament to our efforts. We look forward to welcoming you back to Benihana - Coral Springs soon! Best regards, The Management Team
   

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3. D

   David

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Everything went well just the waiter didn’t take the right order for my wife
   

   Benihana - Coral Springs, FLResponded 7 days ago

   Hey David! Thanks for visiting us at Benihana - Coral Springs. We're glad to hear that you enjoyed your experience with us. We're sorry to hear about the mix-up with your order, it's definitely not the experience we aim to provide. We appreciate your patience and understanding, and hope it won't happen again. We look forward to serving you and your wife again soon.
   

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4. N

   Nicole

   Fort Lauderdale

   8 reviews

   4.0

   8 reviews

   Dined on 6 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Went w my daughter and I guess if anything I would say we payed for the show...and my server unfortunately forgot get us our rice so as the onions mushrooms steak and lobster came to the plate we had nothing to pair it with...I am assuming it was bcuz we got white rice instead of fried rice
   

   Benihana - Coral Springs, FLResponded on 9 December 2024

   Thanks for the review, Niki! We're glad to hear that you and your daughter enjoyed your time at Benihana - Coral Springs. However, we sincerely apologize for the mix-up with your order. We understand how frustrating it must have been, especially with the special occasion. We are truly sorry for the oversight and will ensure that such an incident doesn't happen in the future. We hope you'll give us another chance to serve you better. We look forward to seeing you again!
   

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5. C

   Candy

   Fort Lauderdale

   1 review

   4.0

   1 review

   Dined on 28 November 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   The Zucchini was spoil unable to eat the vegetables
   

   Benihana - Coral Springs, FLResponded on 30 November 2024

   Hello, Candy! We're sorry to hear that your recent visit to Benihana - Coral Springs didn't meet your expectations. We're glad to know that you appreciated our service, despite the overall rating. We value your feedback and will take it into consideration as we strive to improve our dishes. We hope you'll give us another chance to impress you with our vegetables. Best regards, The Management Team
   

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6. L

   Linda

   Washington DC

   1 review

   4.0

   1 review

   Dined on 12 November 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Wonderful Veterans Day meal with family but this restaurant is extremely overpriced. We enjoyed this experience but we will not be going back. This restaurant is way too expensive and the food quality is lacking.
   

   Benihana - Coral Springs, FLResponded on 14 November 2024

   Dear Linda! Thanks for visiting us at Benihana - Coral Springs. We're glad you enjoyed your Veterans Day meal with your family. We understand your concerns about our pricing and food quality. We're always striving to provide the best experience for our guests, and we're sorry to hear that we fell short this time. We hope to have the opportunity to serve you again and provide a better experience.
   

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7. P

   Patricio

   Fort Lauderdale

   6 reviews

   5.0

   6 reviews

   Dined on 21 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chef Roy was great: best show we’ve had for in a long time, old school. Justin was attentive and polite. The food was amazing. Sometimes it can be bland, but, today, everything was on point. Great food, great service, and with the family, what else could one need?
   

   Benihana - Coral Springs, FLResponded on 23 October 2024

   Hello Patricio! Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience at Benihana - Coral Springs and found our chef's show to be the best show you've had in a while. We're also delighted to know that you appreciated the food, service, and the family-friendly vibe we strive to provide. We strive to provide the best dining experience possible and your feedback lets us know we're on the right track! We look forward to serving you again soon. Best wishes, The Management Team
   

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8. T

   Tia

   Fort Lauderdale

   5 reviews

   5.0

   5 reviews

   Dined on 15 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Best experience I've had at any Benihana ever! Truly made for a fun birthday dinner!
   

   Benihana - Coral Springs, FLResponded on 17 October 2024

   Thank you for your kind review! We’re pleased to hear that you enjoyed your experience and look forward to your next visit.
   

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9. B

   Bob

   Fort Lauderdale

   1 review

   4.0

   1 review

   Dined on 15 October 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was tasty. Hibachi shrimp became small and hard after cooking. Over priced, however, i understand we pay for the show. Waiter was annoying constantly badgering us about what he could do during our meal. He assumed we wanted our sushi and hot meal at the same time thus forcing us to eat rapidly in order to be able to enjoy the hot food. Waiter could use several hours of training in waiter etiquette.
   

   Benihana - Coral Springs, FLResponded on 17 October 2024

   Dear guest, thank you for leaving us a review. We apologize for any inconvenience you encountered. Your feedback is valuable to us, and we look forward to welcoming you again soon.
   

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10. L

    LATRICE

    Fort Lauderdale

    5 reviews

    3.0

    5 reviews

    Dined on 14 October 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4

    Food not the same and chef was boring..............
    

    Benihana - Coral Springs, FLResponded on 17 October 2024

    Dear valued guest, thank you for your feedback. We're sorry that your experience didn’t meet expectations. We’d love the opportunity to improve and provide a better visit next time. Please reach out to us by visiting our "Contact Us" page on our website.
    

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