Benihana - Dallas, TX

Review summary

1. M

   Monica

   Dallas

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 3

   50 min late for the reservation! Food was fine, service was great.
   

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2. d

   david

   Dallas

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Go earlier than you think. A 4:30 resy means eating around 5,5:15.
   

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3. L

   Leo

   Dallas

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Very well. Enjoyed. I would def recommend to friends!
   

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4. J

   Julie

   Dallas

   32 reviews

   5.0

   32 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   My hibachi shrimp was excellent. The fried rice with chicken was tasty. We enjoyed eating with our friends extended family.
   

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5. A

   Anthony

   Miami

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was great and the service great. The only draw back is we had to wait and hour past our scheduled reservation to get sat another 20-30 before the chef arrived.
   

   Benihana - Dallas, TXResponded today

   Thanks for the feedback, Anthony. We're glad to hear that you enjoyed our food and service at Benihana - Dallas, TX. We apologize for the delay you experienced, especially with your reservation. We understand how frustrating that can be and we're working on improving our reservation system to avoid such delays in the future. We appreciate your patience and understanding. We hope to serve you again soon.
   

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6. E

   Emily

   Dallas

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 2

   Be more organize when comes to reservations. Especially when comes to Christmas time.
   

   Benihana - Dallas, TXResponded today

   Thanks for the feedback, Emily! We're thrilled to hear you enjoyed your dining experience at Benihana - Dallas, TX. We're always looking for ways to improve our service during the busy holiday season. Your comment about our reservation system will be taken into account. We're glad you found our food and service to be excellent. We hope to welcome you back soon for another memorable experience. Best, The Management Team
   

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7. s

   stacie

   Dallas

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We waited almost an hour for the chef to begin. He slopped on so much butter, salt, pepper and oil it made us all sick Not worth the time and expense.
   

   Benihana - Dallas, TXResponded today

   Hello Stacie, We're truly sorry to hear about your experience at Benihana - Dallas, TX. We understand that waiting for our chefs can be frustrating and we apologize for the discomfort caused by the excessive seasoning. We always strive to provide our guests with a delightful dining experience, and it's clear we fell short during your visit. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to provide you with a better dining experience in the future. Best regards, The Management Team
   

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8. C

   Chantel

   Dallas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Geno was the best! The food was delicious and he was hilarious!
   

   Benihana - Dallas, TXResponded 1 day ago

   Dear Chantel, thank you for your positive review! We're delighted to hear that you enjoyed your experience with us and that our chef provided excellent service. We appreciate your feedback and hope to welcome you back soon
   

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9. S

   Sheila

   VIP

   Dallas

   5 reviews

   3.0

   5 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Meals were good. The place is tired/rundown and the meal was rushed
   

   Benihana - Dallas, TXResponded 1 day ago

   Thanks for the feedback, Sheila. We're glad to hear that you enjoyed your meals at Benihana - Dallas. We're sorry to hear that you found our place tired and randown. Your comments are valuable and will be used to improve our service. We appreciate your input and hope to serve you better in the future.
   

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10. A

    Antonio

    Dallas

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Celebrated Mrs’ birthday here on Saturday 12/21. Server was great. Manager on duty took a really good picture. Song happy birthday with so much energy and fun. Chef was funny and engaging. We love coming here, even if the prices are a bit high lol.
    

    Benihana - Dallas, TXResponded today

    Thanks for visiting us, Antonio! We're thrilled to hear that you chose Benihana - Dallas, TX to celebrate your wife's birthday and that our team made your experience enjoyable. It's wonderful to know that our chef and manager added to the fun by delivering a great performance. We're also glad that you found our prices to be reasonable. We look forward to your next visit!
    

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