Benihana - Denver, CO

Review summary

1. G

   Gary

   Denver6 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   While we had a reservation, had to wait a good 30 minutes before we were seated. We did have good service, but I noticed that other people, who had been seated after us, were having their dinners cooked before us. Not the first time we have had to wait past our reservation time. Told they had to wait for tables to open up.
   

   Benihana - Denver, COResponded 2 days ago

   Hey Gary, We apologize for the wait, especially with a reservation. We understand how frustrating that can be and appreciate your patience. While we do our best to seat and serve guests promptly, unexpected delays can sometimes occur. We're glad to hear you had good service but regret that your dining experience was affected by the timing of food preparation. Your feedback is valuable, and we’ll work on improving our reservation process to better accommodate our guests. We hope you'll give us another chance to provide a smoother experience next time.
   

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2. M

   Max

   Denver14 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always amazing as we’ve come to know… I’ve loved teppan food since I can remember.
   

   Benihana - Denver, COResponded 2 days ago

   Hi Max, Thank you so much for your kind words and the 5-star review! We're absolutely thrilled to hear that you've enjoyed our teppan food since you were a little one. It's always our pleasure to make our guests feel welcome and taken care of. We're glad that we've been able to provide you with an amazing dining experience over the years. We look forward to welcoming you back to Benihana - Denver, CO soon! Best regards, The Management Team
   

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3. MF

   MariaF

   San Francisco3 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Our hibachi chef wasn’t great but the food was good. Hamachi is a fun experience and this was the worst one I’ve ever had. The waiter wasn’t very attentive and we had to ask for him a couple times.
   

   Benihana - Denver, COResponded 3 days ago

   Thanks for the review, Maria. We're glad to hear you enjoyed the hibachi experience at Benihana - Denver, CO, but we're sorry to hear that your overall experience was not up to par. We appreciate your feedback on the service and we're always looking to improve. We hope to have the chance to serve you again and provide a better experience.
   

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4. M

   Marie

   Denver2 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 2

   Last night, my family had reservations at 6:30 for dinner. We were told it would be “just a few minutes” until we sat down, as they were waiting for tables to clear out. We waited for almost an hour to be told our table was ready. At one point, around 6:50, I checked on our place in line and was told “I am still attempting to seat parties with a 6:15 reservation.” The food was great and the table service was great, but it is extremely frustrating to visit a restaurant with a reservation and still wait for almost an hour to sit down to eat. Please consider not taking reservations at your restaurant if you are unable to properly manage them. We likely won’t be back.
   

   Benihana - Denver, COResponded 4 days ago

   Thanks for the feedback, Marie! We're glad to hear that you enjoyed our food and service. We apologize for the frustrating experience you had with your reservation. We understand how frustrating it can be to wait for a table despite having a reservation, and we're sorry for the delay you experienced. We're always looking for ways to improve, and your feedback is invaluable to us. We hope you'll consider giving us another chance to provide you with a better dining experience. Best regards, Benihana - Denver, CO Management Team
   

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5. D

   Daniel VIP

   Denver2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great but way too noisy. Needs to be dealt with and get the noise level down
   

   Benihana - Denver, COResponded 4 days ago

   Hello Daniel, Thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed your experience at Benihana - Denver, CO. We truly appreciate your kind words about our food and service. We also take note of your feedback about the noise level. We're working on ways to improve the overall ambiance. We hope to welcome you back soon for a more peaceful dining experience. Best regards, The Management Team
   

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6. OT

   OpenTable Diner

   Denver2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This food was gas and our chef was entertaining and energetic our server Angel was also really cool
   

   Benihana - Denver, COResponded 5 days ago

   Dear Guest! Thanks for the feedback! We're thrilled to hear that you enjoyed your food and the service at Benihana - Denver, CO. We always strive to provide an energetic and entertaining dining experience for our guests, and it's great to know we hit the mark during your visit. We appreciate your kind words and look forward to serving you again soon.
   

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7. J

   John

   Denver17 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Welton and Adam were great the food was delicious the service was excellent. Overall it was fun. We will definitely be back.
   

   Benihana - Denver, COResponded 5 days ago

   Hi John, we're thrilled to hear that you and your friends had a great time at Benihana - Denver, CO! It's wonderful to know that you found our food delicious and our service excellent. We're always here to make your experience fun and enjoyable. We look forward to welcoming you back soon. Thank you for your kind words and the perfect ratings!
   

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8. B

   Bill

   Denver1 review

   5.0

   Dined on 6 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chef Connor was amazing!!! Great dinner as always!!
   

   Benihana - Denver, COResponded on 7 March 2025

   Thanks for the review, Bill! We're thrilled to hear that you had an amazing dining experience at Benihana - Denver, CO. It's great to know that you enjoyed our food and service. We continually strive to provide the best experience possible for our guests. We appreciate your feedback and look forward to serving you again soon!
   

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9. A

   Annette

   Denver2 reviews

   5.0

   Dined on 4 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Benihanas is always such a treat! I get so excited every year as I choose Benihanas for my birthday party celebration and they always deliver! From the ambience to the food to the kind staff, it was another enjoyable evening.
   

   Benihana - Denver, COResponded on 5 March 2025

   Thanks for visiting us, Annette! We're thrilled to hear that Benihana - Denver, CO has become a treat for your birthday celebration. It's wonderful to know that you enjoy our ambiance, food, and staff. We're glad you always have an enjoyable evening. We look forward to serving you again next year!
   

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10. A

    Ashley

    Denver1 review

    5.0

    Dined on 3 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was amazing! Our server, Adam, was top notch. The hibachi chef, CHABELO, was the best we have ever had. I will request both of them in the future.
    

    Benihana - Denver, COResponded on 4 March 2025

    Hello Ashley, We're thrilled to hear that you enjoyed your experience at Benihana - Denver, CO! It's wonderful to know that our hibachi chef and server met your expectations. We're always striving to provide the best food and service to our guests, and your feedback is truly appreciated. We look forward to serving you again soon. Best regards, The Management Team
    

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