Benihana - Denver, CO

Review summary

1. M

   Marie

   Denver2 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 2

   Last night, my family had reservations at 6:30 for dinner. We were told it would be “just a few minutes” until we sat down, as they were waiting for tables to clear out. We waited for almost an hour to be told our table was ready. At one point, around 6:50, I checked on our place in line and was told “I am still attempting to seat parties with a 6:15 reservation.” The food was great and the table service was great, but it is extremely frustrating to visit a restaurant with a reservation and still wait for almost an hour to sit down to eat. Please consider not taking reservations at your restaurant if you are unable to properly manage them. We likely won’t be back.
   

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2. D

   Daniel VIP

   Denver2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great but way too noisy. Needs to be dealt with and get the noise level down
   

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3. OT

   OpenTable Diner

   Denver2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This food was gas and our chef was entertaining and energetic our server Angel was also really cool
   

   Benihana - Denver, COResponded 1 day ago

   Dear Guest! Thanks for the feedback! We're thrilled to hear that you enjoyed your food and the service at Benihana - Denver, CO. We always strive to provide an energetic and entertaining dining experience for our guests, and it's great to know we hit the mark during your visit. We appreciate your kind words and look forward to serving you again soon.
   

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4. J

   John

   Denver17 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Welton and Adam were great the food was delicious the service was excellent. Overall it was fun. We will definitely be back.
   

   Benihana - Denver, COResponded 1 day ago

   Hi John, we're thrilled to hear that you and your friends had a great time at Benihana - Denver, CO! It's wonderful to know that you found our food delicious and our service excellent. We're always here to make your experience fun and enjoyable. We look forward to welcoming you back soon. Thank you for your kind words and the perfect ratings!
   

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5. B

   Bill

   Denver1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chef Connor was amazing!!! Great dinner as always!!
   

   Benihana - Denver, COResponded 4 days ago

   Thanks for the review, Bill! We're thrilled to hear that you had an amazing dining experience at Benihana - Denver, CO. It's great to know that you enjoyed our food and service. We continually strive to provide the best experience possible for our guests. We appreciate your feedback and look forward to serving you again soon!
   

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6. A

   Annette

   Denver2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Benihanas is always such a treat! I get so excited every year as I choose Benihanas for my birthday party celebration and they always deliver! From the ambience to the food to the kind staff, it was another enjoyable evening.
   

   Benihana - Denver, COResponded 6 days ago

   Thanks for visiting us, Annette! We're thrilled to hear that Benihana - Denver, CO has become a treat for your birthday celebration. It's wonderful to know that you enjoy our ambiance, food, and staff. We're glad you always have an enjoyable evening. We look forward to serving you again next year!
   

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7. A

   Ashley

   Denver1 review

   5.0

   Dined on 3 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was amazing! Our server, Adam, was top notch. The hibachi chef, CHABELO, was the best we have ever had. I will request both of them in the future.
   

   Benihana - Denver, COResponded 7 days ago

   Hello Ashley, We're thrilled to hear that you enjoyed your experience at Benihana - Denver, CO! It's wonderful to know that our hibachi chef and server met your expectations. We're always striving to provide the best food and service to our guests, and your feedback is truly appreciated. We look forward to serving you again soon. Best regards, The Management Team
   

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8. L

   Linda VIP

   Denver3 reviews

   3.0

   Dined on 3 March 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Disappointed. The service was poor according to my 17 yr old and her group of 5. I called ahead and yet they did not acknowledge her birthday as well as for the party sitting with them with a birthday. The server was not attentive and mixed up orders. This was supposed to be a fun outing for a group of 17/18 yr olds.
   

   Benihana - Denver, COResponded 7 days ago

   Hi Linda, We're truly sorry to hear about your recent experience at Benihana - Denver, CO. We strive to provide the best service possible for all our guests, and it's clear we fell short during your visit. We apologize for the confusion about your party and your birthday, and we're disappointed to hear that our server did not meet your expectations. We also regret to hear about the mix-up with your orders. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make it right in the future. Best, The Management Team
   

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9. A

   Aria

   Denver1 review

   1.0

   Dined on 28 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   First time coming here, very excited and then very disappointed overall, will not be returning.
   

   Benihana - Denver, COResponded on 1 March 2025

   Thanks for visiting us, Aria. We're really sorry to hear that your experience at Benihana - Denver, CO was less than stellar. We strive to provide excellent service and delicious food, and we're sorry that we fell short this time. We appreciate your feedback and will use it to make necessary improvements. We hope we have the opportunity to serve you again in the future. Best regards, The Management Team
   

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10. J

    Jack

    Denver1 review

    3.0

    Dined on 24 February 2025

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 2

    I've been a benihana veteran. I typically go to the westminster benihana and have found a much more pleasant experience there. Last night is seemed as though my tables hood wasn't on smoking us all out from the cooking. The chef we had was kind but didn't seem to have the same showmanship I've come to expect from this establishment. The meal and ingredients were great as always. Lastly it was too loud to carry on a conversation with the person next to me. It wasn't very befitting of a restaurant of this caliber.
    

    Benihana - Denver, COResponded on 25 February 2025

    Hi Jack, Thank you for your feedback. We're glad you enjoyed our food and service at Benihana - Denver, CO. We apologize for the noise level and the inconvenience with the conversation. We're always looking for ways to improve, and your feedback is invaluable. We hope to welcome you back soon for an even better experience. Best, The Management Team
    

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