Benihana - Fort Lauderdale, FL

Review summary

1. Y

   Yvette

   Tampa

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to see the boat parade and the food was great as well!
   

   Benihana - Fort Lauderdale, FLResponded 2 days ago

   Dear Yvette! Thanks for the review! We're thrilled to hear that you enjoyed the boat parade and food at Benihana - Fort Lauderdale. Your satisfaction is our top priority and it's wonderful to know that our food made a positive impression on you. We appreciate your feedback on the value and we'll strive to make it even better for you next time. We look forward to serving you again soon. - The Management Team
   

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2. T

   Tarryn

   Fort Lauderdale

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a great experience for the Winterfest Boat Parade. The entire staff from front of house to the back of house to the management staff were extremely friendly & helpful. They really went above and beyond!
   

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3. M

   Mindy

   Fort Lauderdale

   17 reviews

   5.0

   17 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for the Winterfest Boat Show special. Great Happy Hour first with lots of shrimp, crab, and sushi and delicious specialty drinks. Then we had a lively hibachi experience and ate steak and lobster. The meal ended with pumpkin pie and ice cream. Lots of food left over for takeout. We then went outside to seats set up to watch the stunning boat parade. Absolutely great experience all around!
   

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   Benihana - Fort Lauderdale, FLResponded 2 days ago

   Hey Mindy! Thank you for your wonderful review! We're thrilled to hear that you enjoyed the Boat Show Happy Hour, shrimp, crab, sushi, steak, lobster, and dessert. We're glad that our Happy Hour food, hibachi experience, and boat parade were satisfying highlights of your visit. We're also glad that you found value in your experience with us. We look forward to your next visit for more great food and memorable experiences! Best, Benihana - Fort Lauderdale Management Team.
   

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4. R

   Rhonda

   VIP

   Miami

   14 reviews

   4.0

   14 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Fabulous service! Food was good. Too noisy and hard to enjoy. I don’t mind the chefs it’s the loud people.
   

   Benihana - Fort Lauderdale, FLResponded 3 days ago

   Thanks for the review, Rhonda! We're thrilled to hear that you enjoyed our service and food at Benihana - Fort Lauderdale. We're sorry to hear that the noise level and atmosphere detracted from your overall experience. We appreciate your feedback and will definitely take it into consideration for future improvements. We hope to serve you again soon for a more peaceful dining experience.
   

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5. r

   randall

   VIP

   Southwest Florida

   2 reviews

   5.0

   2 reviews

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 2

   Had a fun time out for lunch! We loved Alexis’s attitude, recommendations, and the ease to understand the menu with his guidance made everything all the better. Plus the birthday song was great… even though he said he is still learning the Japanese part he brought the right people to lead it out to the end! Extra thanks to Joe and Ariana and I think Sam for the happy birthday! That was most exciting… that tambourine beat was sick! 😝 Thank you Jeffry for your excellent hibachi skills! (If you hear here request Jeffery I think he’s Latino and super funny!) You were all amazing! We will certainly be back soon! Thank you all!
   

   Benihana - Fort Lauderdale, FLResponded 7 days ago

   Thanks for visiting us, Randall! We're thrilled to hear you had a fun time out for lunch at Benihana - Fort Lauderdale. It's great to know that our team's recommendations, menu suggestions, and service met your expectations. We're also glad you enjoyed the birthday song and our hibachi skills. We strive to provide a memorable experience for all our guests and your kind words are a testament to our efforts. We look forward to welcoming you back soon!
   

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6. S

   Silvana

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The whole experience was great. Thank you so much!
   

   Benihana - Fort Lauderdale, FLResponded on 10 December 2024

   Hey Silvana! Thanks for visiting us at Benihana - Fort Lauderdale! We're thrilled to hear that you enjoyed your experience with us. Your kind words mean a lot to us. We strive to provide an exceptional dining experience and it's great to know that we were able to do that for you. We look forward to serving you again soon!
   

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7. G

   Gabriela

   New York City

   2 reviews

   3.0

   2 reviews

   Dined on 7 December 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Service wasn’t good. However the servers were kind, every course took way to long to be served and there were no people around to assist us
   

   Benihana - Fort Lauderdale, FLResponded on 9 December 2024

   Thanks for the review, Gabriela! We're truly sorry to hear about your recent experience at Benihana - Fort Lauderdale. It's disappointing to hear that our service did not meet your expectations, especially since our team always strives to provide excellent service. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to impress you in the future.
   

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8. D

   Dustin

   E. Tennessee

   1 review

   3.0

   1 review

   Dined on 7 December 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 1

   My second dining at a Benihana, this time I had brought guests with me who had never been. Reservation was super easy and front desk staff were friendly. Complimentary valet service was incredible. The food was FANTASTIC and our chef Tony was phenomenal. The wait staff were very friendly and accommodating. The biggest issue of the night came with being seated with a party that wasn’t wholly there and waiting an additional 40-45 minutes for their party to arrive. The rest of the issues were out of Benihana’s control as the guests we were seated with engaged in very loud, curse-filled, obnoxious, lewd conversation that didn’t create a family-friendly dining experience at all. This party was also disrespectful towards our Chef Tony and had us feeling sorry he was assigned to our table.
   

   Benihana - Fort Lauderdale, FLResponded on 9 December 2024

   Dear Dustin! Thanks for visiting us at Benihana - Fort Lauderdale. We're thrilled to hear that you and your guests had a fantastic experience with us. We're sorry to hear about the issues you experienced with the seating and the noise level. We appreciate your patience and understanding, and we're glad that our complimentary valet service and friendly staff made up for it. We're also sorry to hear about your experience with the party and the language used. We always aim to provide a comfortable and enjoyable atmosphere for all our guests, and we regret that we fell short this time. Your feedback is invaluable and will help us improve. We hope to see you again soon for a more positive experience.
   

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9. F

   Fernando

   Miami

   3 reviews

   2.0

   3 reviews

   Dined on 1 December 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   Hoy en realidad que he sorprendido porque el servicio estaba pésimo, la temperatura la tenían como en 48° muy muy frío , salí decepcionado la verdad la comida se enfrió muy rápido teníamos mucho frío más de dos horas porque ese servicio estaba muy malo
   

   Benihana - Fort Lauderdale, FLResponded on 4 December 2024

   Hola, Fernando! Lamentamos que te hayas llevado una mala impresión, nos gustaría otra oportunidad para ganar tu confianza, por favor envíanos un mensaje por nuestra página web en la sección "Contact Us" para obtener tu información de contacto. Gracias!
   

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10. R

    Renee

    Atlanta Metro

    3 reviews

    2.0

    3 reviews

    Dined on 28 November 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 4

    Made reservations for a birthday dinner. I’ve been to Benihana on numerous occasions but my first time at this location. I think the experience you have and the taste of the food is heavily bases on the chef. Ours was disgruntled for some reason. He did the bare minimum on the tricks and did not sing happy birthday or made mention on it was not pleasant overall. I was going to chalk it up to it being Thanksgiving but the other chefs around us were doing what I’ve always experienced at Benihana. The host and everyone else were friendly so that’s one good thing .
    

    Benihana - Fort Lauderdale, FLResponded on 30 November 2024

    Hello Renee! Thank you for taking the time to share your feedback with us. We're sorry to hear that your recent visit didn't meet your expectations. We always strive to provide an enjoyable experience for our guests, and we regret that we missed the mark this time. Your comments regarding the chef's performance have been noted and will be shared with our team for review. We hope you'll give us another chance to impress you on your next visit. Best, Benihana - Fort Lauderdale Management Team
    

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