Benihana - Fort Lauderdale, FL

Review summary

1. OT

   OpenTable Diner

   Miami

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   We have been going to this location since it opened. Last night was the worst experience we ever had . Server was horrific . No knowledge and missing for 40 plus minutes at a time Chef did nothing to entertain and could barely cut the meat and veggies. Birthday celebration and we had to remind server 5 times and she still came out at end for ice cream order and again had to remind. I spoke with front and they could careless at how our party was treated. Truly disappointed by the entire experience and management.
   

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2. D

   Dafna

   VIP

   New York City

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Always delicious and always a really fun time. This was our first time going when it wasn’t completely packed and it was delightful to have it a little quieter and less chaotic.
   

   Benihana - Fort Lauderdale, FLResponded today

   Thanks for the review, Dafna! We're thrilled to hear that you had a great time at Benihana - Fort Lauderdale, FL. It's wonderful to know that the quieter atmosphere added to your enjoyable experience. We're always here to provide you with delicious food and a fun time, and we're glad we could maintain that high standard. We appreciate your feedback and look forward to serving you again soon.
   

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3. L

   Lloyd

   Fort Lauderdale

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 5
   3. Service 2
   4. Ambience 3

   A complete miss, utterly disappointed the cook did nothing at all but cook the meal. He DID NOT set the tone NOR DID HE DO ANY TRICKS not one nothing and IT WAS MY DAUGHTER'S 20 birthday. I spoke to the manager who offer the most ridiculous insulting discount of $14 on a $200 bill what a disgusting shame. I have been there many times throughout the years shame shame shema on you. Be careful when you go as you may get a cook that trully offer nothing in the form of dinning experience.
   

   Benihana - Fort Lauderdale, FLResponded 1 day ago

   Dear Lloyd, thank you for your review. We’re so sorry that your experience did not match your expectations, but we appreciate you bringing this matter to our attention. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
   

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4. G

   GG

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   A great place to celebrate my husband's birthday. Lots to observe between courses.
   

   Benihana - Fort Lauderdale, FLResponded 1 day ago

   Dear GG, we are thrilled to hear that you had such a fantastic experience at our restaurant. We always aim to provide delicious food and exceptional service, and we're glad that was reflected in your visit. Thank you for your kind words.
   

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5. J

   Jason

   Tampa

   4 reviews

   4.0

   4 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good for a group lunch. Make sure to ask for the lunch menu. It's extremely discounted from the regular menu they place at your seat.
   

   Benihana - Fort Lauderdale, FLResponded 5 days ago

   Hey Jason, Thank you for choosing to dine at Benihana - Fort Lauderdale during your group lunch. We're thrilled to hear that you enjoyed our food and service, and found our lunch menu to be a great deal. We appreciate your feedback and will certainly take it into consideration as we continually strive to provide the best value to our guests. We look forward to serving you again soon. Best regards, The Management Team
   

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6. S

   Steve

   Fort Lauderdale

   17 reviews

   2.0

   17 reviews

   Dined on 17 December 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   Went for my Birthday, our water Joe was great. The chef, if you want to call him that, was terrible. He spun an egg, wow. You go to Benihana for cooking experience. He did nothing but spin an egg. That all I have to say! Probably won't come back. We had been going there since you opened in the 70s. Disappointing!
   

   Benihana - Fort Lauderdale, FLResponded 6 days ago

   Hi Steve! Thank you for choosing Benihana - Fort Lauderdale for your birthday celebration. We're glad you enjoyed the service and the quality of our chef. However, we're sorry to hear that the overall experience was not up to the mark. Your feedback is valuable and we'll take it into consideration as we continually strive to improve our guests' experiences. We appreciate your patronage over the years and hope we can serve you again in the future. Best, The Management Team
   

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7. Y

   Yvette

   Tampa

   3 reviews

   5.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to see the boat parade and the food was great as well!
   

   Benihana - Fort Lauderdale, FLResponded on 16 December 2024

   Dear Yvette! Thanks for the review! We're thrilled to hear that you enjoyed the boat parade and food at Benihana - Fort Lauderdale. Your satisfaction is our top priority and it's wonderful to know that our food made a positive impression on you. We appreciate your feedback on the value and we'll strive to make it even better for you next time. We look forward to serving you again soon. - The Management Team
   

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8. M

   Mindy

   Fort Lauderdale

   17 reviews

   5.0

   17 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for the Winterfest Boat Show special. Great Happy Hour first with lots of shrimp, crab, and sushi and delicious specialty drinks. Then we had a lively hibachi experience and ate steak and lobster. The meal ended with pumpkin pie and ice cream. Lots of food left over for takeout. We then went outside to seats set up to watch the stunning boat parade. Absolutely great experience all around!
   

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   Benihana - Fort Lauderdale, FLResponded on 16 December 2024

   Hey Mindy! Thank you for your wonderful review! We're thrilled to hear that you enjoyed the Boat Show Happy Hour, shrimp, crab, sushi, steak, lobster, and dessert. We're glad that our Happy Hour food, hibachi experience, and boat parade were satisfying highlights of your visit. We're also glad that you found value in your experience with us. We look forward to your next visit for more great food and memorable experiences! Best, Benihana - Fort Lauderdale Management Team.
   

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9. T

   Tarryn

   Fort Lauderdale

   3 reviews

   5.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a great experience for the Winterfest Boat Parade. The entire staff from front of house to the back of house to the management staff were extremely friendly & helpful. They really went above and beyond!
   

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10. R

    Rhonda

    VIP

    Miami

    14 reviews

    4.0

    14 reviews

    Dined on 12 December 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Fabulous service! Food was good. Too noisy and hard to enjoy. I don’t mind the chefs it’s the loud people.
    

    Benihana - Fort Lauderdale, FLResponded on 15 December 2024

    Thanks for the review, Rhonda! We're thrilled to hear that you enjoyed our service and food at Benihana - Fort Lauderdale. We're sorry to hear that the noise level and atmosphere detracted from your overall experience. We appreciate your feedback and will definitely take it into consideration for future improvements. We hope to serve you again soon for a more peaceful dining experience.
    

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