Benihana - Key West, FL

Review summary

1. K

   Kathy

   VIP

   New York City

   125 reviews

   4.0

   125 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Such a fun experience! Our chef was entertaining and the food was delicious! Good drinks and plenty of food!
   

   Is this helpful?

   Report
2. L

   Luis

   Orlando

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente comida y Servicio , Nacho el Chef fue increible
   

   Is this helpful?

   Report
3. J

   Jennifer

   VIP

   Dallas

   4 reviews

   2.0

   4 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 2

   Service was fabulous. The price of an entree was very high, you get a lot of food but the quality is not great.
   

   Is this helpful?

   Report
4. G

   Ginger

   Key West

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   I was surprised to see that there were two separate tipping categories. one for the server and one for the chef. I wasn’t sure what percentage to tip. Our chef was great as usual. I’ve had him before. He is very entertaining and engaging with us. Great conversation as well as a good show and a lot of fun. The server was subpar. I asked for two different types of sake that apparently were not available and it was frustrating because there was a rush to get our orders before we had time to decide on drinks or what to eat. She was rushing us through our meal. We had three kids dinners and we were not offered the ice cream at the end. She was no where around to ask after we paid our bill. She was trying to get the table cleared before we were even done eating so it just felt that we were being rushed out the door.
   

   Is this helpful?

   Report
5. T

   Tami

   Key West

   19 reviews

   5.0

   19 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Yummy food as always. We always enjoy Pete as our chef every time we are lucky enough to have him.
   

   Is this helpful?

   Report
6. T

   Tamara

   Memphis

   6 reviews

   5.0

   6 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’ve visited Benihana’s at other locations, but this one by far was the best! Everything was immaculate! I can’t wait to visit again!
   

   Is this helpful?

   Report
7. N

   Nozer

   Philadelphia

   3 reviews

   2.0

   3 reviews

   Dined on 29 November 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Not as good as some other Hibachi places we've been to both price and quality wise.
   

   Is this helpful?

   Report
8. C

   Charmaine

   Chicago

   1 review

   1.0

   1 review

   Dined on 29 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   I would like to say one that Iam a local and this was my first time coming to this establishment and the last. The waiter was not attentive at all I had to tell her multiple times to bring the soup or drink items I ordered while the others at the table were served. The people next to us was not fond of color so they were rude thus making everyone uncomfortable. After bringing the issue to the manager he stated that for next time just let him know. That doesn't change that facts of your establishment not being attentive accommodating and down right nasty. And not to mention after getting home I was sick from the food. So it would be a -10000/10. Spend your money elsewhere.
   

   Is this helpful?

   Report
9. N

   Noel

   Hawaii

   1 review

   3.0

   1 review

   Dined on 28 November 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 2

   We visited on Thanksgiving and it was very busy, which I’m sure made a difference. Our chef and food were excellent. We were sat a little late. Our server was kind, but we never had our water refilled or offered a second drink. Overall a bit hectic but would try again.
   

   Is this helpful?

   Report
10. A

    Angelika

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on 24 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Great experience had an amazing chef. Food was delicious perfectly spiced. Ambiance service was on spot. We all had a great time. It was a perfect place for special occasion.
    

    Is this helpful?

    Report