Benihana - Miramar, FL

Review summary

1. G

   Griselle

   VIP

   Miami

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Benihana never disappoints. Always perfect! We usually go at 7 PM or 9 PM, but time we went at 5 PM and it was great because it was not as crowded as usual. The prices have gone up, but the size of the portions remain large. We always look to celebrate everybody’s birthday at Benihana. 
   

   Benihana - Miramar, FLResponded today

   Hi Griselle, We're thrilled to hear that you had such a wonderful experience at Benihana - Miramar! It's great to know that you enjoyed your time with us, especially celebrating your friends' special occasions. We're glad you found the portions to your liking and that the service met your expectations. We appreciate your feedback and look forward to welcoming you back for more memorable celebrations. Best regards, The Management Team
   

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2. M

   Maryory

   Miami

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I absolutely loved my experience in this exact location, went a bit later at night and it was perfect, wasn’t too packed. Food was delicious, cook was very nice and made our night fun, the server was extremely friendly and very attentive. 10/10
   

   Benihana - Miramar, FLResponded 4 days ago

   Hey, Maryory! We're over the moon to hear that you had a fantastic time at Benihana - Miramar! It's wonderful to know that you enjoyed the food, service, and the ambiance. We always strive to make our guests' experiences fun and memorable. Your kind words are truly appreciated. Thank you for choosing us for your dining experience and for giving us a perfect rating. We look forward to welcoming you back soon! Best regards, The Management Team
   

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3. R

   Raul

   Southwest Florida

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 4

   The food was very salty made me very thirsty and a little sick
   

   Benihana - Miramar, FLResponded 5 days ago

   Hi, Raul! We're really sorry to hear about your experience. We take pride in our food quality and it's disappointing to know it didn't meet your expectations. We also understand that the food made you feel thirsty, and we apologize for that as well. We appreciate your feedback as it helps us to improve. We hope you'll give us another chance to make a better impression. Thanks, Benihana - Miramar, FL Management Team.
   

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4. F

   Fredline

   Fort Lauderdale

   4 reviews

   5.0

   4 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always enjoy coming here. The food is always fresh and delicious. The chefs are always amazing.
   

   Benihana - Miramar, FLResponded 7 days ago

   Hello, Fred! We're so glad to hear that you always enjoy coming to Benihana - Miramar! It's wonderful to know that our fresh and delicious food and the amazing chefs consistently meet your expectations. We always strive to provide the best dining experience possible for our guests. Thank you for your kind words and for choosing us. We look forward to serving you again soon! Best regards, The Management Team
   

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5. r

   rolando

   VIP

   Miami

   26 reviews

   5.0

   26 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very good food, delicious, and reasonable prices, really extraordinary service, Katia is the best, and Macahado was wonderful.
   

   Benihana - Miramar, FLResponded 7 days ago

   Thanks for the review, Rolando! We're thrilled to hear that you enjoyed our food and found our prices reasonable. It's wonderful to know that our exceptional service also added to your experience at Benihana - Miramar. We appreciate your kind words and look forward to serving you again soon.
   

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6. OT

   OpenTable Diner

   Miami

   1 review

   1.0

   1 review

   Dined on 13 December 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Did not get my food prepared until an hour later no cheifvavaibke at the time the wait was too long
   

   Benihana - Miramar, FLResponded on 15 December 2024

   Hey, we're really sorry to hear about your experience at Benihana - Miramar. We strive to provide our customers with prompt service and quality food, and it's clear we missed the mark during your visit. We apologize for the delay and any inconvenience it may have caused. We appreciate your feedback and will use it to make improvements. We hope you'll give us another chance to make it right in the future. Best, The Management Team
   

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7. Y

   Yasef Mohar

   Caribbean

   9 reviews

   2.0

   9 reviews

   Dined on 9 December 2024

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 3

   Our reservation came available upon an hour late.. the drinks have to be canceled because they never came. They said were caught up due to lack of personnel. The food was good but its overpriced .
   

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8. T

   Tiffany

   VIP

   Miami

   12 reviews

   5.0

   12 reviews

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Better than the last time in dined here a month ago.
   

   Benihana - Miramar, FLResponded on 10 December 2024

   Thanks for the review, Tiffany! We're thrilled to hear that you enjoyed your dining experience at Benihana - Miramar. It's always a pleasure to serve our loyal customers like you who return for their second visits. We noticed that you rated our value slightly lower. We strive to provide the best experience for our customers and your feedback helps us do that. We hope to see you again soon for an even better experience!
   

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9. S

   Shannon

   Miami

   1 review

   2.0

   1 review

   Dined on 2 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Food is not good as it used to be & service could be better.
   

   Benihana - Miramar, FLResponded on 4 December 2024

   Dear Shannon, we're sorry to hear that our team members weren't able to provide you with the service experience you were looking for. We will be sure to pass your feedback on, and we’ll work on improving our guest service in order to meet your expectations in the future. Thank you for taking the time out of your day to leave us a review and feel free to reach out with further feedback or any questions via our "Contact Us" page on our website.
   

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10. R

    Rafael

    Fort Lauderdale

    6 reviews

    5.0

    6 reviews

    Dined on 30 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very good service and wonderful food. Really enjoyed it.
    

    Benihana - Miramar, FLResponded on 2 December 2024

    Hey Rafael! Thank you for your positive review! We're delighted to hear that you enjoyed your experience with us and that our team provided excellent service. We appreciate your feedback and hope to welcome you back soon
    

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