Benihana - Newport Beach, CA

Review summary

1. D

   Daphne

   Houston

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing!! Had the best Chef, Andres, put in a fun show and went above and beyond to entertain our group.
   

   Benihana - Newport Beach, CAResponded 2 days ago

   Thanks for the feedback, Daphne! We're thrilled to hear that you enjoyed your experience at Benihana - Newport Beach. It's great to know that our Chef and the Chef's Show were able to provide you with an amazing dining experience. We're also glad that you appreciated our service and found great value in your meal. We look forward to serving you again soon!
   

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2. L

   Linda

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a 7:30 pm reservation and we were seated 20min from our arrival. Our server was amazing. I wish I would have remembered her name .
   

   Benihana - Newport Beach, CAResponded 3 days ago

   Hi, Linda! Thank you for your wonderful review. We're thrilled to hear that you had an exceptional experience at Benihana - Newport Beach. We apologize for the initial delay in seating you. We always aim to provide our guests with prompt service and it's clear we fell short during your visit. Your feedback about our service is very valuable and will be used to improve our reservation system. We're glad to know that despite this, you had an overall positive experience and enjoyed our food. We hope to see you again soon. Best, The Management Team
   

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3. K

   Karen

   Orange County

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved the place. The food was great. The service was great. The personal chef was amazing!
   

   Benihana - Newport Beach, CAResponded 3 days ago

   Thanks for the feedback, Karen! We're thrilled to hear that you enjoyed your experience at Benihana - Newport Beach. It's wonderful to know that our food and service lived up to your expectations. We're particularly pleased to hear that our personal chef made your visit memorable. We strive to provide an exceptional dining experience for all our guests. We look forward to welcoming you back soon!
   

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4. G

   Ginny

   VIP

   Los Angeles

   16 reviews

   4.0

   16 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 3

   Everything tasted good but they need to have more help on. Waited along time to get seated and then to order and eat.
   

   Benihana - Newport Beach, CAResponded 3 days ago

   Thanks for the review, Ginny! We're glad to hear that you enjoyed the food at Benihana - Newport Beach. However, we apologize for the wait you experienced during your visit. We understand how frustrating that can be, especially when you're looking forward to a meal. We're continuously working on improving our service and your feedback is invaluable in that process. We hope to provide you with a more seamless dining experience in the future.
   

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5. A

   Allyson

   Orange County

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our chef was fantastic and service was great! Food was delicious as always!
   

   Benihana - Newport Beach, CAResponded 3 days ago

   Thanks for the review, Allyson! We're thrilled to hear that you enjoyed your experience at Benihana - Newport Beach. It's wonderful to know that our service and food met your expectations. We strive to provide the best for our guests and your feedback is a testament to that. We look forward to serving you again soon!
   

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6. K

   Kendyl

   Orange County

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Food was awesome but lunch took over 2 hours at 11:30 which wasn’t busy
   

   Benihana - Newport Beach, CAResponded 3 days ago

   Hi, Kendyl! We're glad to hear that you enjoyed the food at Benihana - Newport Beach. However, we're sorry to hear that your lunch experience was longer than expected. We aim to provide efficient service without compromising the quality of our meals. We appreciate your feedback and will take it into consideration as we continually strive to improve our guest experience. Thank you for your review. Best, The Management Team
   

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7. r

   ren

   VIP

   Palm Springs

   29 reviews

   5.0

   29 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Gabe is very attentive and extremely capable at helping us with our order. The chef Luis Perez is a great chef and entertainer. This was our second time there in 2 weeks
   

   Benihana - Newport Beach, CAResponded 6 days ago

   Thanks for the review, Ren! We're thrilled to hear that you had a fantastic experience at Benihana - Newport Beach. It's great to know that our team was able to assist you with your order and that you found our chef and service to be top-notch. We appreciate your kind words and look forward to welcoming you back soon! Best, The Management Team
   

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8. M

   Michelle

   VIP

   Las Vegas

   1 review

   5.0

   1 review

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Management was awesome and greeted us upon being seated. It was so nice to be welcomed! The service was terrific and the chef prepared the food to be incredibly scrumptious!!! Owner was also greeting guests so that was also a surprise! Food was perfect and my guests were thrilled with dinner last Sat! Thank you Benihana Newport Beach for making the going away party so memorable!
   

   Benihana - Newport Beach, CAResponded 7 days ago

   Dear Michelle! Thanks for the review! We're thrilled to hear that you and your guests had a great dining experience at Benihana - Newport Beach. It's fantastic to know that our team's welcoming behavior made your visit memorable. We're also delighted that you and your guests enjoyed your meals. Your kind words truly mean a lot to us. We look forward to welcoming you and your friends back for another memorable dining experience.
   

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9. R

   Rhonda

   VIP

   Las Vegas

   16 reviews

   2.0

   16 reviews

   Dined on 8 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Was definitely not impressed. Food was definitely overpriced. The chef and server were good. This place is definitely not $375 for a family of 4 good.
   

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   Benihana - Newport Beach, CAResponded on 9 December 2024

   Thanks for the feedback, Rhonda! We're sorry to hear that your experience at Benihana - Newport Beach didn't meet your expectations. We strive to provide excellent food and service, and we're disappointed to hear that we fell short during your visit. We appreciate your honest review as it helps us improve. We hope you'll give us another chance to impress you with our prices and quality. Thank you for your feedback.
   

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10. L

    Lisa

    Orange County

    3 reviews

    5.0

    3 reviews

    Dined on 7 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server and chef were amazing. I had a truly wonderful birthday and experience. Thank you!
    

    Benihana - Newport Beach, CAResponded on 9 December 2024

    Hey Lisa! Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful birthday experience at Benihana - Newport Beach. It's great to know that our team and service made your celebration special. We always strive to provide amazing service and delicious food, and your kind words are a testament to our efforts. We look forward to welcoming you back for more memorable experiences. Best, The Management Team
    

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