Benihana - Orlando - International Drive, FL

Review summary

1. C

   Curtis C.

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Chef was ok but not great. The meat was no as lovable as we are accustomed to . Everything else was very good
   

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2. S

   Susan

   VIP

   Southwest Florida

   11 reviews

   5.0

   11 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was knowledgeable, helpful and Chef Merlin was absolutely amazing. Food was cooked as desired and was delicious. We will be back soon!
   

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3. L

   LaToia

   VIP

   Baltimore

   14 reviews

   5.0

   14 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The servive was good. Tito was amazing. The food was delicious!
   

   Benihana - Orlando - International Drive, FLResponded 2 days ago

   Thanks for the review, LaToia! We're thrilled to hear that you enjoyed your experience at Benihana - Orlando - International Drive, FL. It's great to know that our team's performance stood out and that you enjoyed the food. We strive to provide an exceptional dining experience and your feedback is a testament to our efforts. We look forward to serving you again soon!
   

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4. m

   martin

   VIP

   Orlando

   10 reviews

   5.0

   10 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time as always. Never disappoints and will go again
   

   Benihana - Orlando - International Drive, FLResponded 3 days ago

   Thanks for the review, Martin! We're thrilled to hear that you had a great time at Benihana - Orlando - International Drive, FL. It's always our goal to provide fantastic food and service, and we're glad to know we hit the mark for you. We appreciate your feedback and look forward to welcoming you back soon. Cheers!
   

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5. K

   Krista

   Orlando

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The “show”’was a bit lackluster. We didn’t get the full fancy cook since we didn’t have fried rice, I guess (no eggs, no shrimp tossing, only the fire volcano). More seasoning on the steak would’ve been better. Only refilled the tea once then left us with only water to drink. Ice cream was freezer burned and one of them had a piece of the carton (waxy paper) in it. Pricy ($185+tax) for 3 people.
   

   Benihana - Orlando - International Drive, FLResponded 4 days ago

   Thanks for visiting us, Krista. We're sorry to hear that your experience at Benihana - Orlando - International Drive, FL, didn't meet your expectations. We strive to provide an enhanced dining experience, and we're disappointed that we fell short. We appreciate your feedback on the steak and the show, and we'll certainly take your comments into account as we continuously work to improve our offerings. We hope to have the opportunity to serve you again and provide a better experience. Best regards, Benihana - Orlando - International Drive, FL, Management Team
   

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6. T

   Tarcisio

   Orlando

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 5

   Good experience, especially for children. The Teppanman was very charismatic.
   

   Benihana - Orlando - International Drive, FLResponded 6 days ago

   Thanks for the review, Tarcisio! We're thrilled to hear that you and your children had a good experience at Benihana - Orlando - International Drive, FL. It's fantastic that you enjoyed our Teppanman and found him to be charismatic. We always strive to provide the best service and food to our valued guests like you. We noticed that you rated our value a bit low, and we appreciate the feedback. We'll definitely take it into consideration as we continuously strive to improve. We hope to welcome you and your family back soon!
   

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7. A

   Ashlee

   Orlando

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 3

   Food was absolutely disgusting. Chicken was cold. Rice was cold. The portion sizes were terrible. I will never return
   

   Benihana - Orlando - International Drive, FLResponded 6 days ago

   Thanks for the feedback, Ashlee. We're truly sorry to hear that your dining experience at Benihana - Orlando - International Drive, FL, didn't meet your expectations. We take pride in our food and it's disappointing to hear that it didn't hit the mark during your visit. We appreciate your comments regarding our portion sizes and service, and we will definitely take them into consideration as we continuously strive to improve our customer experience. We hope you'll give us another chance in the future. Best, The Management Team
   

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8. E

   Efe

   Chicago

   1 review

   5.0

   1 review

   Dined on 25 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great experience with 8 people group. Really enjoyed
   

   Benihana - Orlando - International Drive, FLResponded 6 days ago

   Thanks for the review, Efe! We're thrilled to hear that you and your group had a great experience at Benihana - Orlando - International Drive, FL. It's wonderful to know that you enjoyed the food and service. We strive to provide a memorable dining experience for all our guests. Your feedback is valuable to us and we look forward to serving you again soon.
   

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9. T

   Thomas

   Orlando

   1 review

   1.0

   1 review

   Dined on 25 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Drinks took 20 minutes to come out , they forgot my steak so everyone had there food before me i had to wait i come here often and this was the worst experience yet the cook was amazing but waiter and service sucked !
   

   Benihana - Orlando - International Drive, FLResponded 6 days ago

   Thanks for the review, Thomas. We're really sorry to hear about your recent experience at Benihana - Orlando - International Drive, FL. It's clear that we fell short of your expectations, especially with the service and the mix-up with your steak order. We strive to provide excellent service and it's disappointing to know that we fell short this time. We appreciate your patience and understanding. We hope to have the opportunity to serve you better in the future.
   

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10. M

    Margi

    San Francisco

    1 review

    5.0

    1 review

    Dined on 23 January 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Very good food and fun experience, food portions much less than previous visits and only white rice was included in hibachi meals ( $8 up charge for noodles or fried rice)
    

    Benihana - Orlando - International Drive, FLResponded 6 days ago

    Thanks for the feedback, Margi! We're thrilled to hear you had a fun experience at Benihana - Orlando - International Drive, FL. We appreciate your comments on our portion sizes and the noodles included in our hibachi meals. We always strive to provide the best for our guests and your input helps us do just that. We hope to see you again soon for another enjoyable dining experience.
    

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