Benihana - Orlando - International Drive, FL

Review summary

1. G

   Georgia

   Raleigh

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Seated within 10 mins of arrival. Excellent food. Our only complaint was the parking situation.
   

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2. Y

   Yunier

   Miami

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The place is special Every year I come to Orlando and then come here at the same spot very nice
   

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3. J

   Jasmin

   Orlando

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Honestly had an awesome time! The host was prompt and welcoming. Our waitress was knowledgeable and personable. The chef was entertaining and the food was so delicious! After singing Happy Birthday to my Brother the staff prompted us to take a group photo- shortly after we received the printed picture to take home! Thank you for truly caring about the experience we received. 10 out of 10! ⭐️⭐️⭐️⭐️⭐️
   

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   Benihana - Orlando - International Drive, FLResponded 3 days ago

   Hello Jasmin, Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had an awesome time at Benihana - Orlando - International Drive. It's great to know that our team made you feel welcome and that you enjoyed the food and our birthday song. We always aim to make special occasions even more memorable with a memorable experience. Your kind words truly mean a lot to us. We look forward to welcoming you and your family back soon. Best wishes, The Management Team
   

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4. A

   Alan

   London

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Waited 20 minutes to get table even though it was booked and then an hour to get drinks. Place was dirty.l with food on the floor and table sticky from previous diners. Our chef was good fun and food was good but clearly short staffed….
   

   Benihana - Orlando - International Drive, FLResponded 3 days ago

   Hey Alan! Thanks for visiting us at Benihana - Orlando - International Drive. We're truly sorry to hear about your experience. We understand how frustrating waiting can be and we apologize for the inconvenience caused. We also acknowledge your comments about the cleanliness of our restaurant. We assure you that we take all feedback seriously and will use this as an opportunity to improve. We're glad to hear that you enjoyed our chef, but we're sorry to hear that the service was not up to the mark. We hope you'll give us another chance to provide a better dining experience in the future. Best regards, The Management Team
   

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5. V

   Veronica

   VIP

   Miami

   20 reviews

   5.0

   20 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great experience this time at this location. Usually go every time in Orlando as it is at walking distance from resort, but have always had issues with wait times, always with reservations. This time not only we were sat right away (at the lounge area) but our waiter Maria Rojas was outstanding. Was always courteous and fast to bring everything we needed. We love Benihana’s food and always end up coming back.
   

   Benihana - Orlando - International Drive, FLResponded 5 days ago

   Hi Veronica! We're thrilled to hear about your fantastic experience at Benihana - Orlando - International Drive! It's wonderful to know that you enjoyed our food and found our service to be outstanding. We always aim to provide the best for our guests and your feedback is greatly appreciated. We're glad you love our food and that you always come back. Thank you for your kind words and for choosing to dine with us. We look forward to serving you again soon! Best, The Management Team
   

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6. P

   Pauline

   Tampa

   10 reviews

   5.0

   10 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our only complaint was the temperature. It was very cold in the restaurant. Outside of that, everything was great. We loved our chef.
   

   Benihana - Orlando - International Drive, FLResponded 5 days ago

   Hey Pauline! Thanks for the review! We're thrilled to hear that you had a great experience at Benihana - Orlando - International Drive. It's wonderful to know that you loved your chef and appreciated the temperature inside. We always strive to provide the best service, food, and value to our guests. We hope to welcome you back soon!
   

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7. J

   Jess

   VIP

   Orlando

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   The servers and chef were unbelievable!! What was really disappointing is that all of the entrées come with white rice and if you want fried rice, you have to order it as a side rather than an up charge. The side of friend rice is $7.50!!! Even for a kids meal!! And on top of that, they don’t give you the white rice. Was it a great experience? Yes. Will I go back? No, it was far too expensive for what we got. 
   

   Benihana - Orlando - International Drive, FLResponded 5 days ago

   Hey Jess! Thanks for the feedback. We're glad to hear that you enjoyed our service and the food, but we're sorry to hear about your disappointment with the rice side and pricing. We aim to provide a balance of value and quality, and we'll certainly take your feedback into account. We're thrilled that you had a great experience overall and we hope to have the opportunity to serve you again in the future.
   

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8. R

   Ronald

   Denver

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   All good for family reunion dinner. We had a fun time with the chef
   

   Benihana - Orlando - International Drive, FLResponded 4 days ago

   Hey Ronald! Thanks for visiting us at Benihana - Orlando - International Drive. We're delighted to hear that you and your family had a fun time with the chef and that we were able to contribute to your reunion dinner. We appreciate your feedback and understand your concerns about value. We're always striving to provide the best experience for our guests and your input helps us do that. We hope to welcome you and your family back soon!
   

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9. F

   Frank

   Munich

   2 reviews

   3.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   15 min to get a table after the reserved time. Very noisy, but Food was very good
   

   Benihana - Orlando - International Drive, FLResponded 6 days ago

   Dear Frank! Thanks for visiting us at Benihana - Orlando - International Drive. We're glad to hear that you enjoyed our food, but we're sorry to hear about the wait time you experienced. We understand that the noise level can be a bit overwhelming, and we apologize for any inconvenience caused. Your feedback is valuable to us as we strive to improve our service. We hope to have the opportunity to serve you again and provide a more pleasant dining experience. Best regards, The Management Team
   

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10. a

    alli

    Toronto

    3 reviews

    4.0

    3 reviews

    Dined on 12 December 2024

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 5

    The chef made the experience great! Food was good too Only thing to improve would be servers attention and being checked on a couple time throughout the chef experience so drinks don’t go empty and dishes are cleared away.
    

    Benihana - Orlando - International Drive, FLResponded 7 days ago

    Thanks for the feedback, Alli! We're thrilled to hear that you had a great chef experience at Benihana - Orlando - International Drive. We take pride in our food, and it's wonderful to hear that you enjoyed it. However, we're sorry to hear that you found our service lacking. We always aim to provide attentive service and it seems we missed the mark during your visit. Your feedback is important to us and we will certainly address this with our team. We hope to have the opportunity to serve you again and provide the exceptional experience you deserve. Best regards, The Management Team
    

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