Benihana - Orlando - International Drive, FL

Review summary

1. J

   Joe

   London

   1 review

   vip
   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food always love being paired with other people and learning where they move from especially at this location so many people from all over the world. The chef was great. The service was great.
   

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2. W

   William

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Overall a great time Just was slow with server
   

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3. N

   Nancy

   Orlando

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed the food and family around me. Loved watching our grandsons reaction to the cooking . He even ate almost all of his chicken. Very memorable meal!
   

   Benihana - Orlando - International Drive, FLResponded today

   Hey, Nancy! We're so glad to hear that you and your family had a memorable dining experience at Benihana - Orlando - International Drive! It's fantastic to know that you enjoyed the food and the family atmosphere. We're also glad that your grandson enjoyed the cooking and ate almost all of his chicken. We strive to make our guests' experiences memorable and your feedback is truly appreciated. We hope to see you again soon! Best, The Management Team
   

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4. E

   Evgeny

   New York City

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Our visit to this restaurant was extremely disappointing. The meals were prepared separately, which caused significant delays, and even when they were finally ready, they were over-spiced and overhyped. It was clear that the chef lacked enthusiasm and motivation, which was reflected in the poorly prepared dishes. To make matters worse, they forgot to serve the rice that was supposed to accompany our meal, and the glasses we were given were dirty. Overall, it was a thoroughly unsatisfactory experience. I would not recommend this place to anyone.
   

   Benihana - Orlando - International Drive, FLResponded 1 day ago

   Thanks for the review, Evgeny! We're truly sorry to hear about your experience at Benihana - Orlando - International Drive. We always strive to deliver a great experience, and we're disappointed to hear that we didn't meet your expectations. We understand that the delays and the over-spiced dishes were frustrating, and we apologize for the oversight. We're also sorry for the forgotten rice and dirty glasses. Your feedback is valuable and will be used to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right in the future.
   

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5. Q

   Quashay

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is my second time visiting and I loved both times. The food, the chef, customer service, all were great per usual. I will definitely be back to visit.
   

   • 

   Benihana - Orlando - International Drive, FLResponded 2 days ago

   Hey, Quashay! Thanks for your review! We're thrilled to hear that you enjoyed your second visit to Benihana - Orlando - International Drive. It's wonderful to know that our food, chef, and customer service met your expectations. We noticed that you rated our value a bit lower. We're always striving to provide the best experience for our guests, and your feedback helps us do just that. We hope to see you again soon!
   

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6. m

   michelle

   Minneapolis

   9 reviews

   vip
   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was THE BEST!! Food and saki were awesome!!
   

   Benihana - Orlando - International Drive, FLResponded 1 day ago

   Hey Michelle! Thanks for visiting us at Benihana - Orlando - International Drive! We're thrilled to hear that you enjoyed our food and saki. It's always our goal to provide the best service, and we're glad we hit the mark for you. We appreciate your positive feedback and look forward to serving you again soon. Best, The Management Team.
   

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7. E

   Eddie

   Orlando

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   First time very good overall our server was excellent
   

   Benihana - Orlando - International Drive, FLResponded 3 days ago

   Hi, Eddie! Thank you so much for your kind words and for giving us a perfect rating! We're thrilled to hear that you enjoyed your first visit to our restaurant. It's always our goal to provide excellent service and it's great to know we hit the mark for you. We're also glad you enjoyed the food. We noticed that you rated the value a bit lower, and we appreciate your feedback. We're always looking for ways to improve and your input is invaluable. We hope to see you again soon. Best, The Management Team at Benihana - Orlando - International Drive
   

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8. W

   Wilfred

   Orlando

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We liked the chef. A5 wagu steak was good but a little overrated.
   

   Benihana - Orlando - International Drive, FLResponded 3 days ago

   Hey Wilfred! Thanks for the feedback! We're glad to hear that you enjoyed our chef and the wagu steak. We understand that you found it a little overrated and we're always looking to improve. We appreciate your rating and hope to serve you again soon.
   

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9. J

   James

   Orlando

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   My server Tiffany was great I love her customer service she greeted us so well and took care of us and can’t wait to come back again I couldn’t remember the chef name but we was at table 9 last night after 9:40pm and my chef did a fabulous job as well he is a great chef we need more chefs like him and Tiffany I felt so happy last night cause they did a great job and see they was trained well keep up the great work I will be back
   

   Benihana - Orlando - International Drive, FLResponded 3 days ago

   Dear James! Thanks for the feedback! We're delighted to hear that you had such a great experience with us and enjoyed our service and food. It's always our goal to provide our customers with excellent service and delicious meals. We're glad you're looking forward to returning and we'll continue to strive for excellence. Thanks again for your kind words and support!
   

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10. OT

    OpenTable Diner

    Jacksonville

    23 reviews

    vip
    5.0

    23 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great time! Kids loved it. Food was great! We will be back for sure
    

    Benihana - Orlando - International Drive, FLResponded 3 days ago

    Dear Guest! Thank you so much for your wonderful review! We're thrilled to hear that you and your kids had a great time at Benihana - Orlando - International Drive. It's wonderful to know that you enjoyed our food and service. We noticed your rating on value and we appreciate your feedback. We're always striving to improve and we'll certainly take your comments into consideration. Looking forward to serving you again soon! Best, The Management Team
    

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