Benihana - Orlando - International Drive, FL

Review summary

1. s

   scott

   VIP

   Indiana

   5 reviews

   4.0

   5 reviews

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   They don’t keep reservation times. It may get you in sooner but you’re still gonna wait. We waited atleast an hour past res time
   

   Benihana - Orlando - International Drive, FLResponded today

   Dear guest, thank you for leaving us a review. We apologize for any inconvenience you encountered. Your feedback is valuable to us, and we look forward to welcoming you again soon.
   

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2. P

   Pedro

   Las Vegas

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 1

   dirty, unhealthy, noisy, cramped and crowded environment. In fact, I booked a time and had to, amazingly, WAIT 1 HOUR
   

   Benihana - Orlando - International Drive, FLResponded today

   Dear guest, thank you for taking the time to leave a review. We’re sorry to hear that your visit didn’t go as expected. We value your feedback and invite you to share more details with us. Please visit the “Contact Us" page on our website.
   

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3. R

   Renee

   VIP

   Greater Boston

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   I was very pleased that they were able to accommodate dietary restrictions right at the hibachi table (gluten free and allium). Other places prepare it in the back . It made the experience enjoyable and shareable with the rest of the party.
   

   Benihana - Orlando - International Drive, FLResponded today

   Dear Guest, it was a pleasure serving you at Benihana. Thank you for sharing your positive experience with us! We look forward to your next visit and hope it’s just as memorable.
   

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4. E

   Ezra

   VIP

   Tahoe

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   60 min wait time beyond reservation time.
   

   Benihana - Orlando - International Drive, FLResponded today

   Dear valued guest, thank you for your feedback. We're sorry that your experience didn’t meet expectations. We’d love the opportunity to improve and provide a better visit next time. Please reach out to us by visiting our "Contact Us" page on our website.
   

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5. M

   Mauricio

   Dublin

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ambiance:The restaurant was observed to be quite busy during our visit. Despite having made a reservation, we experienced a brief wait of approximately 5-10 minutes before being seated. Service: While there was a slight delay in the arrival of the Tepanyaki chef, the service provided thereafter was commendable. Food:The Tepanyaki cooking performance was highly impressive and entertaining. The quality and taste of the food prepared were exceptional. Overall:The dining experience at was largely positive, albeit with a minor service delay. The culinary presentation and the quality of the food were the highlights of the visit.
   

   Benihana - Orlando - International Drive, FLResponded today

   Dear Guest, thank you for your glowing review! We’re so pleased that you enjoyed your time with us, and we can’t wait to welcome you back to Benihana for another fantastic meal.
   

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6. S

   Shawn

   Toronto

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   We made a reservation for 5:00 . We arrived and the table was not ready and we had to wait almost one hour. We were originally seated at a table that was not large enough for our group. They moved us to a different table . It took 50 minutes for us to be served. I was very upset as we had three small children with us and I had made this reservation over 3 months earlier. We spoke with the manager and they were not very helpful. If we had been a walk in I could understand this mix up but we had pre planned everything to make the experience smooth and it was not smooth at all. By the time we were served it was too late for the children ( and adults) making the experience not as enjoyable as it should have been.
   

   Benihana - Orlando - International Drive, FLResponded today

   Dear guest, thank you for taking the time to leave a review. We’re sorry to hear that your visit didn’t go as expected. We value your feedback and invite you to share more details with us. Please visit the “Contact Us" page on our website.
   

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7. C

   Carlos

   Orlando

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were very surprised for the awesome experience at BENIHAMA ! Need to thank all the team members and the Star of the night Mr Lee 👍🏻
   

   Benihana - Orlando - International Drive, FLResponded today

   We’re so glad you had a great time with us! Thank you for your positive review. We appreciate your support and look forward to your next visit!
   

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8. S

   Salvador

   Sinaloa

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   No nos respetaron la hora de la reservación, llegamos 10 min antes de la hora de la reservación, nos tuvieron esperando 1 hora más en el restaurante.
   

   Benihana - Orlando - International Drive, FLResponded today

   Dear valued guest, we’re sorry to learn that your visit was less than satisfactory. We take your feedback seriously and would love the opportunity to discuss how we can improve. Please visit our “Contact Us” page on our website to share more details.
   

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9. M

   Michael

   Atlanta Metro

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   We waited over 45 minutes after our reservation time to get seated. If you go there be prepared to wait as they are always behind and your reservation really doesn’t help much. This is the second time for us to have that experience. We will pass next year and go somewhere else. It’s just so convenient to the Blue Green resort.
   

   Benihana - Orlando - International Drive, FLResponded today

   Dear guest, thank you for your comments. We regret that we did not provide the level of service you anticipated. We’re dedicated to improving and would appreciate any additional details you can offer. Please contact us through our “Contact Us” page on our website.
   

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10. a

    adam

    New York City

    1 review

    3.0

    1 review

    Dined 2 days ago

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3

    Showed up for 630 reservation and were told it would be an additional 45 min wait. Couldn’t get a clean wine glass even after asking for a replacement.
    

    Benihana - Orlando - International Drive, FLResponded today

    Dear valued guest, we’re sorry that your recent visit did not meet your expectations. Your feedback is important to us, and we would like to understand more about your experience. Please reach out to us by visiting our “Contact Us” page on our website.
    

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