Benihana - San Diego, CA

Review summary

1. C

   Catie

   San Diego

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Trever Johnson was the best at our table. He was the most interactive and keep us smiling and laughing the whole time. Our sever Eric was equally the best at keeping all things amazing for us as well. Can’t wait to be back, and see them both!!
   

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2. E

   Elena

   San Diego

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server made our experience very delightful can’t wait to come back!
   

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3. M

   Marlene

   Salt Lake City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s a treat to eat at Benihana’s for our family. The entertainment, meal & service was great. We thought we were going to get ice cream. We were told it was not available for our $30 plus meals. Another sad change We were a little disappointed but everything else was great. Missed the green tea ice cream
   

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4. F

   Felicia

   San Diego

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 3

   We waited a whole extra hour then another 30 minutes before we even got a chef in front of us. They were so busy. But the food was good. The chef was great. We had Trevor. He cooked and entertained great.
   

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5. C

   Carlos

   San Diego

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 4

   Horrible. We were sat over an hour after reservation.
   

   Benihana - San Diego, CAResponded 1 day ago

   Thanks for visiting us, Carlos. We're sorry to hear that you had a less than stellar experience with us at Benihana - San Diego, CA. We strive to provide excellent service to all our guests and it's clear we fell short in your case. We appreciate your patience and understanding, and we hope you'll give us another chance to serve you better in the future. Best regards, The Management Team
   

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6. A

   Angelica

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 5

   The food was great however it was a little too loud, but just to be expected. The cook had only been cooking for six months so, he did not go through the normal show and it took him about an hour and a half to two hours to cook everything. I normally wait for all of my food to be on my plate before I start eating, but by the time I actually had everything on my plate my rice was entirely too cold despite the fact that it was flipped upside down so that it would stay warm. On the positive side everything was very well seasoned and delicious. 
   

   Benihana - San Diego, CAResponded 1 day ago

   Hi Angelica, We're thrilled to hear that you enjoyed our food at Benihana - San Diego, CA! However, we're sorry to hear that the noise level was a bit too high for your liking. We aim to create a comfortable dining atmosphere for all our guests, and we appreciate your feedback on the temperature of our food. We also appreciate your understanding regarding the cooking time, as we're always striving to improve our service. We hope to welcome you back soon for a more relaxed dining experience. Best regards, The Management Team
   

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7. M

   Marcus

   Seattle

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our chef, Paul, gave us a great show for our daughters birthday dinner. He had good energy, was funny and cooked a delicious meal for all! Would highly recommend
   

   Benihana - San Diego, CAResponded 3 days ago

   Thanks for visiting us, Marcus! We're thrilled to hear that you and your daughters had a great birthday dinner at Benihana - San Diego, CA. It's wonderful to know that you enjoyed the lively culinary show and found our meals to your liking. Your recommendation means a lot to us. We look forward to welcoming you back for more memorable experiences.
   

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8. K

   Kathleen

   San Diego

   9 reviews

   2.0

   9 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 2

   To start, he prices are out of control. Our chef was just eh... And our waitress was HORRIBLE. We waited and waited to have things cleared, never once did she ask of we wanted our drinks refilled. I had to hunt her down once to get my boyfriends soda refilled. I asked 3 times for a ramekin for my to go container, She was just absolutely horrible.
   

   Benihana - San Diego, CAResponded 3 days ago

   Thanks for visiting us, Kathleen. We're sorry to hear that your experience at Benihana - San Diego, CA didn't meet your expectations. We strive to provide excellent service and it's disappointing to hear that we fell short this time. We take your feedback seriously and will use it to improve our service. We're glad to hear that you enjoyed the food and we hope that we'll have the opportunity to serve you better in the future. Best regards, The Management Team
   

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9. S

   Shannon

   Los Angeles

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Dinning at Benihana is always fun, the food was good and out chef was hilarious.
   

   Benihana - San Diego, CAResponded 4 days ago

   Hey Shannon, thank you for dining at Benihana - San Diego and for taking the time to leave us a review. We're thrilled to hear that you enjoyed your dining experience and found our food to be good. We're also glad to know that our chef added to your enjoyment. We always strive to provide a fun and memorable dining experience for our guests, and your feedback is a testament to that. We hope to see you again soon. Best, The Management Team
   

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10. J

    Jasmine

    San Diego

    6 reviews

    5.0

    6 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It’s always a fun birthday event for me and my mom! We love it every year! And our chef Izak was so fun! It was a great night.
    

    Benihana - San Diego, CAResponded 5 days ago

    Thanks for the review, Jasmine! We're thrilled to hear that you and your mom enjoyed your birthday celebration at Benihana - San Diego, CA. It's always a pleasure to serve our guests and we're glad you had a fun night with us. We look forward to your next visit.
    

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