Benihana - Stuart, FL

Review summary

1. OT

   OpenTable Diner

   New York City1 review

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   The service was slow , our reservation was at 7 and we didn’t start our food until 815/830
   

   Benihana - Stuart, FLResponded 5 days ago

   Dear Guest! Thank you for taking the time to share your experience at Benihana - Stuart, FL. We're sorry to hear that your visit didn't meet your expectations, especially regarding the service timing and the waiting time for your meal. We always strive to provide a timely and seamless dining experience, and we're sorry we fell short in this instance. Your feedback is valuable to us, and we'll certainly take your comments into consideration as we continually work to improve our service. We hope to have the opportunity to serve you again and provide a better experience.
   

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2. L

   Larry

   Treasure Coast2 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server, Yilena was terrific. Our hibachi chef, Armando was skilled and entertaining. We were seated facing the water. The food was well seasoned and cooked to perfection. Our group ordered the A5 Wagyu Japanese steak, the Seafood Diablo, NY Strip Steak, and Teriyaki Chicken. A great dining experience.
   

   Benihana - Stuart, FLResponded on 2 March 2025

   Hi Larry, Thank you for your kind words! We're thrilled to hear that you had a great dining experience with us at Benihana - Stuart, FL. It's wonderful to know that our service and the quality of our food lived up to your expectations. We strive to provide our guests with memorable experiences and your feedback is a testament to our efforts. We look forward to serving you again soon. Best regards, The Management Team
   

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3. F

   Fred VIP

   West Palm Beach5 reviews

   3.0

   Dined on 28 February 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   We had to wait 30 minutes beyond the reservations, it was a birthday didn’t offer the picture that we had for over 15 years of coming
   

   Benihana - Stuart, FLResponded on 2 March 2025

   Thanks for visiting us, Fred. We're sorry to hear about the delay you experienced on your birthday. We understand how special occasions can sometimes be marred by unexpected delays, especially on a day that's especially important. We're glad to know that despite the wait, you still had a memorable experience. We appreciate your patience and we're looking forward to serving you again. Best regards, Benihana - Stuart, FL Management Team
   

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4. S

   Sarah

   Orlando1 review

   5.0

   Dined on 26 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always good was excellent staff was friendly and chef was entertaining.
   

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5. L

   Laura VIP

   Richmond2 reviews

   3.0

   Dined on 20 February 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The service was great, but the quality and taste weren't up to par at all during this visit.
   

   Benihana - Stuart, FLResponded on 21 February 2025

   Hello Laura, Thank you for taking the time to leave us a review. We're glad to hear that you enjoyed our service, but we're sorry to hear that our food didn't meet your expectations. We always aim to deliver a great experience, and we regret that we missed the mark during your visit. Your feedback is valuable to us and will help us improve. We hope to have the opportunity to serve you again and provide a better experience. Best Regards, Benihana - Stuart, FL Management Team
   

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6. A

   Andrea VIP

   New York City40 reviews

   3.0

   Dined on 19 February 2025

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 1

   Don't bother . Not what it used to be . Now it is Not clean and has bad service .
   

   Benihana - Stuart, FLResponded on 21 February 2025

   Hello Andrea, We're really sorry to hear about your recent experience at Benihana - Stuart, FL. It's disappointing to know that we didn't live up to your expectations, especially as we strive to provide excellent service and a clean environment to all our guests. We understand that the experience was not up to par and we sincerely apologize for any inconvenience. We appreciate your feedback and will definitely use it to improve our service. We hope you'll give us another chance to show you the quality dining experience we're known for. Best Regards, The Management Team
   

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7. D

   Darlene

   Southwest Florida4 reviews

   5.0

   Dined on 19 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated my husband's birthday tonight as we always do every year at Benihanas. We had a great table and our waitress was super nice and attentive. She was ready to refresh drinks and made sure we had everything we needed. Efren was our chef and everything he made was delicious. That was the second time Efren cooked for us and it was so tender and full of flavor. Efren did all the usual tricks and was quite pleasant.
   

   Benihana - Stuart, FLResponded on 21 February 2025

   Hey Darlene, Thank you so much for choosing Benihana - Stuart, FL for your husband's birthday celebration! We're thrilled to hear that you and your husband had a great time and that our team made your experience enjoyable. It's always a pleasure to cook for our guests, and we're glad to hear that the food was to your liking. We look forward to serving you again soon. Best, The Management Team
   

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8. D

   Doug

   San Diego2 reviews

   5.0

   Dined on 18 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Table Chef, Joey, was fun and entertaining. Food was outstanding. Great service.
   

   Benihana - Stuart, FLResponded on 20 February 2025

   Thanks for the feedback, Doug! We're thrilled to hear that you enjoyed the table Chef, food, and service at Benihana - Stuart, FL. It's wonderful to know that we were able to meet your expectations. We appreciate your kind words and look forward to serving you again soon! Best wishes, The Management Team
   

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9. J

   Jonathan

   Charleston5 reviews

   4.0

   Dined on 16 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Building is old and dated. Needs remodeling very badly. Service was decent and food was average. Nothing to get too excited about.
   

   Benihana - Stuart, FLResponded on 18 February 2025

   Hello Jonathan, Thank you for taking the time to share your experience at Benihana - Stuart, FL. We're sorry to hear that your recent visit didn't meet your expectations. We take your comments about the building's condition seriously and will work on it. It's disappointing to hear that you found our service average and food average. We strive to provide an exceptional dining experience and your feedback helps us improve. We hope to have the opportunity to serve you better in the future. Best, Benihana - Stuart, FL Management Team
   

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10. A

    Andrew

    Treasure Coast1 review

    4.0

    Dined on 16 February 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 3

    Great Place to Celebrate a Special Occasion with friends and family!
    

    Benihana - Stuart, FLResponded on 19 February 2025

    Thanks for visiting us, Andrew! We're thrilled to hear that you chose Benihana - Stuart, FL for your special occasion and had a wonderful time. We're glad you enjoyed our food and found it to be good value. We noticed that you rated our service a bit lower and we truly appreciate your feedback. We're always striving to provide the best experience possible for our guests. We hope to see you and your friends again soon!
    

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