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Steak And Lobster Xpx - Benihana - Troy, MI, Troy, MI

Benihana - Troy, MI

3.6
3.6
4071 Reviews
$30 and under
Japanese

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2 people
19:00

Select a time

Booked 42 times today
  • Good for special occasions
  • Good for groups
  • Lively
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of Operation
    Mon–Thu, Sun 11:00–22:00 Fri, Sat 11:00–23:00
  • Phone number
    (248) 649-6340
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Area
    Troy
  • Cross Street
    Crooks
  • Parking details
    Free parking for Benihana guests
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine

Offers

  • $3, $6 $9 HAPPY HOUR

    Multiple dates available
    Mon - Thu - 15:00 - 22:00,Fri - 15:00 - 23:00
    Explore our new $3, $6, & $9 Happy Hour menu! Indulge in steamy edamame, the juicy Rocky's Wagyu Burger, signature cocktails like the refreshing Benihana Punch and much more! With a variety of delicious options, it doesn’t get happier than this! Exclusions apply. Menu items, dates and times vary by location. Contact your local Benihana for additional information
    $3, $6 $9 HAPPY HOUR photo
  • $39 TASTE OF BENIHANA

    Multiple dates available
    Sun - 11:00 - 22:00,Mon - Thu - 11:00 - 15:00, 15:00 - 22:00,Fri - 11:00 - 15:00, 15:00 - 23:00,Sat - 11:00 - 23:00
    Enjoy the flavors of our signature hibachi with an exclusive five-course meal for just $39 per person. Enjoy our fan favorites like our fried rice, hibachi steak or tender chicken, Benihana soup and signature salad, fresh sushi,  homemade dipping sauces, and more! Menu available Monday through Sunday in the bar and lounge area for dine-in only. Not available with any other promotions, discounts or promotions, including the birthday certificates. Tax and gratuity are not included.
    $39 TASTE OF BENIHANA photo
  • WAGYU OF THE WORLD MENU

    Multiple dates available
    Sun - 11:00 - 22:00,Mon - Thu - 11:00 - 15:00, 15:00 - 22:00,Fri - 11:00 - 15:00, 15:00 - 23:00,Sat - 11:00 - 23:00
    Experience our newly added six-course Wagyu of the World menu! The unique menu features mouthwatering premium cuts along with flavorful pairings like our Benihana soup and salad, hibachi vegetables, mushrooms, steamed rice and more.  Ask your server for more details. Reserve now!

    WAGYU OF THE WORLD MENU photo

What 4,071 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.6
3.6 based on recent ratings
  • 4Food
  • 3.5Service
  • 3.4Ambience
  • 3.1Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Benihana in Troy, MI offers a vibrant dining experience with "amazing food" and "entertaining chefs" like Chef Mauricio and Chef Tom. Guests appreciate the flavorful dishes and engaging hibachi presentations. However, some visitors noted service delays and cleanliness issues. Despite challenges, many enjoy celebrating special occasions here.
4,071 Reviews
  1. Iwona

    Detroit

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 2
    It was my Mom’s 80’s birthday we made that very clear when making reservations and we told the wait staff, no song, no happy birthday wish, nothing, not worth the money we spent.
    Benihana - Troy, MIResponded today
    Thanks for the feedback, Iwona. We're truly sorry to hear that your experience at Benihana - Troy, MI didn't live up to your expectations. It's disappointing to know that we fell short in providing the special celebration you had in mind, especially on such a special occasion. We understand how this could have affected your mother's birthday and we sincerely apologize for any inconvenience caused. We're taking your feedback to heart and will work on improving our service to ensure this doesn't happen again. We hope you'll give us another chance to make your mother's birthday memorable.

    1 person found this helpful

  2. Jonathan

    Detroit

    1 review

    2.0

    1 review

    Dined 2 days ago

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 1
    Very disappointed, wasn't seated until 8:40PM, waited in crowded lobby. Asked Hostess if we could get a drink while we waited, she said yes go to the bar. Waited at the bar for 15 minutes, no bartender shows up. Asked a team member to request a bar tender for a drink, waited another 10 minutes and still no show. Overall, the Management team needs to figure out their seating schedule because a restaurant the size of Benihana shouldn't allow guests that have a reservation wait an hour to be seated. Very disappointing to waste a Saturday evening like that. Schedule and pay a babysitter early, to make it to our scheduled dinner time, to wait in the Benihana lobby for one hour, what a great time...Benihana was one of my favorite hibachi spots, but honestly probably won't be going back, plenty of hibachi restaurants like Osaka and Kyota where I haven't experienced this type of scheduling punctuality.
    Benihana - Troy, MIResponded today
    Thanks for the feedback, Jonathan. We're sorry to hear about your experience at Benihana - Troy, MI. We understand how frustrating it can be to wait, especially when you have a reservation. We're also sorry for the confusion about your drink order. We aim to provide prompt service and we regret that we fell short. Your feedback is important to us and we will certainly use it to improve our service. We hope you'll give us another chance to serve you better in the future.

    1 person found this helpful

  3. Julie

    Detroit

    1 review

    3.0

    1 review

    Dined 2 days ago

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    We were sat 28 minutes late. The waitress forgot several orders. She was angry and defensive when she forgot about our Birthday celebration. She was rude and tainted our celebration. The cook was fantastic! Funny and nice!
    Benihana - Troy, MIResponded 1 day ago
    Hey Julie, We're really sorry to hear about your experience. It's definitely not the standard of service we aim to provide at Benihana - Troy, MI. We understand how important special occasions are and we regret that we weren't able to make your birthday celebration memorable. We're glad to hear that you found our staff friendly and the food fantastic. We hope to have the chance to make it up to you in the future. Best regards, The Management Team

    Is this helpful?

  4. Bianca

    Detroit

    3 reviews

    3.0

    3 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2
    It was colder inside then outside and I couldn’t enjoy my food and they didn’t sing happy birthday
    Benihana - Troy, MIResponded 1 day ago
    Hi Bianca, Thank you for taking the time to share your feedback with us. We're sorry to hear that you found our restaurant chilly and the ambience less enjoyable due to the temperature. We always strive to create a comfortable and enjoyable environment for our guests, and we regret that we fell short during your visit. We also regret that you did not receive the happy birthday song. We will take your comments into consideration as we continually strive to improve our guests' experiences. We hope you'll give us another chance to make your next visit more enjoyable. Best, Benihana - Troy, MI The Management Team

    Is this helpful?

  5. Joi

    Detroit

    7 reviews

    3.0

    7 reviews

    Dined 5 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 2
    DON’T GO IN THE WINTER! Restaurant was freezing. Even staff wore coats and hats while serving patrons. Restaurant and bathrooms need thorough cleaning. Bathroom light switch was covered in dirty fingerprints and soap dispenser looked like it exploded. Food was good and chef was attentive to patrons. Waitress did not return to ask if additional beverages were desired. Likely will not return. Consider carryout and a visit by the health department.
    Benihana - Troy, MIResponded 1 day ago
    Hello Joi, We appreciate you taking the time to share your feedback. We're glad to hear that you enjoyed the food and found our chef attentive. However, we're truly sorry to hear about your experience with the temperature and cleanliness of our facilities. We assure you that we take these matters seriously and will address them promptly. We also apologize for the inconvenience caused by the delay in our service. We understand that our staff's behavior might have affected your overall dining experience. We hope that you'll reconsider and give us another chance to provide you with a better dining experience. Best Regards, Benihana - Troy, MI Management Team

    Is this helpful?

  6. Deborah

    Detroit

    9 reviews

    3.0

    9 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 2
    As soon as we walked in we saw an argument between the mgr & a chef. Our waiter was kind but there was a language barrier that caused me to run around & speak to managers. The food is good but priced very high. The waiter failed to coordinate the birthday singers for my husband & one other person at the table who was very upset about it. Women’s restroom needed attention. I don’t think we’ll be back anytime soon.
    Benihana - Troy, MIResponded 4 days ago
    Hey Deborah, We're truly sorry to hear about your recent experience at Benihana - Troy, MI. We strive to provide excellent service and it's clear we fell short in your case. We appreciate your kind words about our food, but we understand that you were not satisfied with the service. We take your feedback seriously and will ensure we address these issues to improve our service. We hope you'll reconsider and give us another chance to provide you with the dining experience you deserve. Best, The Management Team

    Is this helpful?

  7. Dionicia

    Detroit

    38 reviews

    5.0

    38 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The server was nice and the food was good. The chef did a good job
    Benihana - Troy, MIResponded 4 days ago
    Thanks for the feedback, Dionicia! We're thrilled to hear that you enjoyed your dining experience at Benihana - Troy, MI. It's always our goal to provide our guests with top-notch food and service. We're glad to know that our chef did a good job. We appreciate your kind words and look forward to serving you again soon. Best regards, Benihana - Troy, MI Management Team

    Is this helpful?

  8. Bennettria

    Detroit

    1 review

    3.0

    1 review

    Dined 6 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2
    It was overall a good experience. I saw a few pieces of hair and I almost left honestly. It really needs to be cleaned like deep cleaned and even some remodeling. The cooks should have multiple uniforms to change as they do get messy and presentation is a part of the job.
    Benihana - Troy, MIResponded 5 days ago
    Thanks for the review, Bennettria. We're glad to hear that you had a good experience at Benihana - Troy, MI. We apologize for any discomfort caused by the hair you saw. We take cleaning and presentation very seriously and your feedback has been noted. We're also sorry for any inconvenience caused by the lack of uniformity. We're continuously working on improving our service. We hope to see you again soon and provide a better dining experience.

    Is this helpful?

  9. Frank

    Detroit

    2 reviews

    2.0

    2 reviews

    Dined on 20 January 2025

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 3
    The food was great as always but, for the 1st time the server was horrible. She kept disappearing the cook had to leave 2 times to get things that were not loaded on the cart for our dinners. The server was wearing a coat and was gone for 30 minutes at a time. She was very spotty on things and seemed annoyed when we asked her questions. I am hoping on my next visit we don't get this server as I will be asking for someone else if we do. We have never had a problem before so this we quite shocking. We will be back but, on guard moving forward. Also the menus were new and looked very appealing to the eyes but, the prices have moved up about 30% we came for my daughters birthday. We come about 6 times a year and I would suggest that you change your birthday certificates from a $30 certificate to a $42 Certificate to balance where it was to reflect the new prices. Looking forward to coming again in a few months but, hopefully things will be as they have been in the past not as they were last night.
    Benihana - Troy, MIResponded 6 days ago
    Thanks for the feedback, Frank. We're glad to hear that you enjoyed the food at Benihana - Troy, MI, but we're sorry to hear about your recent experience with our service. We always strive to provide attentive, friendly service to our guests and it seems we fell short during your visit. We take your comments about our service and pricing seriously and will address these issues with our team. We're looking forward to welcoming you back in a few months when you'll have a chance to experience the service you've come to expect from us. Best regards, Benihana - Troy, MI Management Team

    Is this helpful?

  10. Altovise

    Detroit

    3 reviews

    3.0

    3 reviews

    Dined on 20 January 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    It could have been cleaner, the exhaust was leaking from multiple tables including ours.
    Benihana - Troy, MIResponded 6 days ago
    Thanks for the feedback, Altovise! We're glad to hear that you enjoyed the food at Benihana - Troy, MI. However, we're sorry to hear about the cleanliness and the sound issue you experienced. We value your feedback and will take it into account as we continually strive to improve our guests' experiences. We hope to have the opportunity to serve you again soon.

    1 person found this helpful

FAQs

Benihana - Troy, MI does offer delivery in partnership with Postmates and Uber Eats.

Benihana - Troy, MI is rated 3.6 stars by 4071 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00

Select a time

Booked 42 times today

Order delivery or takeout

Google Map for Benihana - Troy, MI

1985 W. Big Beaver Road, Troy, MI 48084

Dining areas

Additional information

  • Cross Street
    Crooks
  • Area
    Troy
  • Hours of Operation
    Mon–Thu, Sun 11:00–22:00 Fri, Sat 11:00–23:00
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Free parking for Benihana guests
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine
  • Phone number
    (248) 649-6340
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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