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Benihana - Westbury, NY, Westbury, NY

Benihana - Westbury, NY

4.0
4
2448 Reviews
$30 and under
Japanese

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2 people
19:00
Booked 15 times today
  • Good for groups
  • Child-friendly
  • Good for special occasions
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Dining areas

Additional information

  • Phone number
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of Operation
    Mon–Thu, Sun 11:00–22:00 Fri, Sat 11:00–23:00
  • Dress code
    Smart Casual
  • Parking details
    Free parking for Benihana guests
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Delivery & takeout

Offers

  • $39 TASTE OF BENIHANA

    Multiple dates available
    Sun - Thu - 11:00 - 15:00, 15:00 - 22:00,Fri - Sat - 11:00 - 15:00, 15:00 - 23:00
    Enjoy the flavors of our signature hibachi with an exclusive five-course meal for just $39 per person. Enjoy our fan favorites like our fried rice, hibachi steak or tender chicken, Benihana soup and signature salad, fresh sushi,  homemade dipping sauces, and more! Menu available Monday through Sunday in the bar and lounge area for dine-in only. Not available with any other promotions, discounts or promotions, including the birthday certificates. Tax and gratuity are not included.

    $39 TASTE OF BENIHANA photo
  • FLAVORS IN FULL BLOOM

    7 Mar 2025 - 2 Jun 2025
    Sun - Thu - 11:00 - 15:00, 15:00 - 22:00,Fri - Sat - 11:00 - 15:00, 15:00 - 23:00
    Spring into the season with our newest drink offerings—Dragon Bloom Margarita, Pink Paradise, and Sweet Heat Paloma—available for a limited time only!

    FLAVORS IN FULL BLOOM photo
  • WAGYU OF THE WORLD MENU

    Multiple dates available
    Sun - Thu - 11:00 - 15:00, 15:00 - 22:00,Fri - Sat - 11:00 - 15:00, 15:00 - 23:00
    Experience our newly added six-course Wagyu of the World menu! The unique menu features mouthwatering premium cuts along with flavorful pairings like our Benihana soup and salad, hibachi vegetables, mushrooms, steamed rice and more.  Ask your server for more details. Reserve now!

    WAGYU OF THE WORLD MENU photo

What 2,448 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4.1Food
  • 4.1Service
  • 3.9Ambience
  • 3.5Value

NoiseModerate

Loved For

  • New York State

    Japanese

Review summary

AI-generated from verified diner reviews
Benihana in Westbury, NY offers consistently "good food" with entertaining chefs who make dining fun, especially for families and celebrations. The "attentive" service, particularly from servers like Latoya, enhances the experience. However, some guests note long wait times and high prices. Overall, a lively spot for special occasions.

2,448 Reviews
  1. OpenTable Diner

    New York City1 review

    1.0

    Dined 2 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Had reservations but were seated late. Our cook was very messy and sloppy. The waiter / waitress service was rushed. Pricing and tipping were confusing. Will not be returning or recommending this restaurant.

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  2. OpenTable Diner VIP

    New York City8 reviews

    1.0

    Dined on 1 March 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2
    We opted for a standard dinner table (outside of the hibachi area), and our server was on his second week. He needed a LOT more training. Our drinks weren’t served until entrees came out, two of our orders were wrong, and it was just an overall nightmare and way too long of a dining experience than necessary. We had to continue reminding or server of very simple things. The menu is also pretty limited unless you’re just there for Hibachi.
    Benihana - Westbury, NYResponded 3 days ago
    Dear Guest! We're really sorry to hear about your recent experience at Benihana - Westbury, NY. It sounds like we didn't meet your expectations, especially with the service and the timing of your meals. We appreciate your feedback and will definitely look into these issues. We hope to have the opportunity to make it up to you in the future. Best, The Management Team

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  3. richard VIP

    New York City6 reviews

    5.0

    Dined on 25 February 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    We all celebrate birthdays at benihana's. They always offer us the $30 from chef table off of a meal which is great.
    Benihana - Westbury, NYResponded on 27 February 2025
    Hello Richard, Thank you for choosing to celebrate your birthday at Benihana - Westbury, NY! We're thrilled to hear that you always enjoy our chef's special. We're sorry to see that you found the value to be a bit lower. We always aim to provide the best experience for our guests, and your feedback helps us improve. We hope to see you again soon for another celebration! Best, The Management Team

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  4. Bonni VIP

    New York City23 reviews

    3.0

    Dined on 23 February 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5
    Not like it used to be. No exciting energy from chefs and shouldn’t they be Asian? Not prejudice just remember how it used to be
    Benihana - Westbury, NYResponded on 25 February 2025
    Dear Bonni! We appreciate your feedback and are sorry to hear your experience didn’t meet past expectations. Our goal is to provide an exciting and enjoyable dining experience for all guests, and we’ll share your comments with our team to ensure we maintain our high standards. Our chefs come from diverse backgrounds, but all are trained to deliver the quality and entertainment our guests expect. We value your support and hope to welcome you back for a more enjoyable visit in the future.

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  5. Keith

    New York City1 review

    1.0

    Dined on 22 February 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3
    For the prices of the food, the service quality does not match. A red table napkin was melted on the table top which was scrapped off.
    Benihana - Westbury, NYResponded on 24 February 2025
    Thanks for visiting us, Keith. We're truly sorry to hear about your experience at Benihana - Westbury, NY. We pride ourselves on providing top-notch service and it's clear we missed the mark during your visit. We understand that the service quality and the condition of the table napkin are not up to your expectations, and we sincerely apologize for the oversight. We will definitely address this issue with our team to ensure it doesn't happen again. We appreciate your feedback and hope you'll give us another chance to provide you with the quality service you deserve.

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  6. Laurie

    New York State1 review

    3.0

    Dined on 19 February 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4
    Our chef was super fun and amazing but food was overcooked. We were celebrating two birthdays so they nicely gave us a candle with ice cream, which was sweet. Service was great.
    Benihana - Westbury, NYResponded on 21 February 2025
    Thanks for the feedback, Laurie! We're thrilled to hear that you enjoyed the chef and service at Benihana - Westbury, NY. It's great to know that our team could make your celebration special for your two birthdays. We're sorry to hear that our food didn't meet your expectations this time around. We appreciate your honest feedback and will certainly look into the overcooked dishes. We hope to welcome you back soon for a more satisfying experience. Best wishes, The Management Team

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  7. Dyan

    New York City1 review

    5.0

    Dined on 19 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Had a good time & a great meal. Excellent service & delicious food.
    Benihana - Westbury, NYResponded on 21 February 2025
    Hey Dyan, We're over the moon to hear that you had a great time at Benihana - Westbury, NY! It's fantastic to know that you enjoyed our food and service. Your kind words mean the world to us. We're thrilled that we could provide you with an excellent dining experience. We look forward to welcoming you back soon. Best, The Management Team

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  8. Jennifer VIP

    New York City16 reviews

    4.0

    Dined on 15 February 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    Our waiter John was great and so was Chef Guardado, who was very sweet. Where the restaurant could improve is on bringing drinks, water and pre-cooked items (e.g. soup and salad) sooner). Our reservation was for 5:15pm. We were seated by 5:20pm. Once we were seated, we didn’t have any food (salad or soup) until after 5:49pm. Perhaps there could be others bringing water or placing a carafe of water for folks could solve that as well. The salad and soup should have definitely come out sooner. I also think that ordering can be a bit confusing when you are having food different from your party and others at the table. Perhaps installing an iPad or e-system to order would be less confusing. Thank you!
    Benihana - Westbury, NYResponded on 18 February 2025
    Hey Jennifer, Thank you for your feedback. We're glad to hear that our waiter and Chef Guardado were great. We're sorry for the delay you experienced, and we appreciate your suggestion about drinks and water. We'll definitely consider your suggestions on improving our ordering system to make the dining experience faster and more convenient. We're also sorry for the confusion you faced, we'll work on making our menu more clearly understandable. We look forward to serving you again soon! Best, Benihana - Westbury, NY Management Team

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  9. Marc

    New York State1 review

    5.0

    Dined on 14 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A great experience all around. The food was spectacular.
    Benihana - Westbury, NYResponded on 15 February 2025
    Dear Marc, Thank you so much for your kind words! We're thrilled to hear that you had a great experience and enjoyed the food. Our team works hard to provide a memorable dining experience, and it means a lot to us when our guests leave happy. We truly appreciate your support and look forward to welcoming you back soon! Best regards, The Management Team

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  10. Grace VIP

    San Diego9 reviews

    2.0

    Dined on 14 February 2025

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 1
    I know it’s Valentine’s Day but too crowded n too hectic and understaffed

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FAQs

Benihana - Westbury, NY does offer delivery in partnership with Uber Eats.

Benihana - Westbury, NY is rated 4 stars by 2448 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 15 times today
Google Map for Benihana - Westbury, NY

920 Merchants Concourse, Westbury, NY 11590

Dining areas

Additional information

  • Phone number
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of Operation
    Mon–Thu, Sun 11:00–22:00 Fri, Sat 11:00–23:00
  • Dress code
    Smart Casual
  • Parking details
    Free parking for Benihana guests
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Delivery & takeout
  • Privacy Policy
  • Terms of Use
  • Impressum
  • Cookies and Interest-Based Ads
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