Black Angus Steakhouse - Bakersfield

Review summary

1. J

   John

   Central Coast

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 4

   Terrible management, understaffed, everyone working was confused and blaming others. Had reservations and waited 2 hours for the food to arrive! We should've walked out!
   

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2. J

   JIM

   San Joaquin

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I made a reservation for 16 two weeks prior to our date needed! The night of our reservation I realized that I needed to add two and they handled our people well and if we needed anything no matter who we asked they took care of our needs(cocktails - dressing - water) Food was excellent!’ Mark was our waiter and he was the best!!!
   

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3. B

   Brandon

   San Joaquin

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   It was a pleasurable relaxed evening with great food and service, would recommend again
   

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4. J

   Jerry

   San Joaquin

   1 review

   5.0

   1 review

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food and service were excellent, despite getting my order wrong initially. The popularity of the restaurant led to a full house on Saturday night. My wife and I were celebrating our 60th anniversary with our eldest son. It seems Black Angus shares a Diamond anniversary concurrently. We will be back again!
   

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5. L

   Liz

   San Joaquin

   4 reviews

   4.0

   4 reviews

   Dined on 4 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The lobster Mac and cheese was not very creamy but was dry. Everything else was delicious.
   

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6. J

   Jon

   VIP

   Chicago

   1 review

   4.0

   1 review

   Dined on 29 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Thank You for a nice Thanksgiving . We enjoyed our dinner
   

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7. L

   Larry

   Washington DC

   4 reviews

   4.0

   4 reviews

   Dined on 29 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   It was Thanksgiving so limited menu but happy to have the option for STEAK! It was cooked to perfection and the sides and appetizers offered were also great. Portions were good and service was nice as well.
   

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8. R

   Rhea

   San Joaquin

   2 reviews

   2.0

   2 reviews

   Dined on 28 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   We were very disappointed this Thanksgiving. This was our third Thanksgiving at Black Angus. The other two were excellent, but this one, unfortunately, was not. I had made reservations three weeks ago and had asked for a booth. We got a small table for 2 instead. It took over 10 minutes for our server to appear. We ordered drinks and an appetizer, and ordered the main course, but asked her to withhold order for 15 mins so we wouldn’t be rushed. They ran out of salmon which I ordered, but I didn’t know for at least 20 mins. Then I had to find something else to eat, and that took another 10 mins before the server returned. I had a bottle of Prosecco, and it came unopened. I had to ask them to take the wrapper off. More time went by. At the end of the meal, it took so long to get the check, we ended up skipping dessert. Not very happy at all. It was an expensive disappointment for sure.
   

   Black Angus Steakhouse - BakersfieldResponded on 2 December 2024

   We appreciate you sharing your Thanksgiving experience with us, Rhea. We aim to create memorable moments for all our guests and it's concerning to hear this visit did not meet expectations. We apologize for the seating and service delays, and we regret that your meal did not go as planned. Please reach out with your contact information at our website so we can address your concerns further and understand more.
   

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9. J

   Jeff

   San Joaquin

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner was amazing! The service was the best! This is a long standing restaurant but I feel like it is a hidden gem!
   

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10. D

    Dan

    Las Vegas

    1 review

    5.0

    1 review

    Dined on 28 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent experience for a holiday seating! Our hostess Lindsay was fantastic which put the topper on a pleasurable dinner.
    

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