Black Angus Steakhouse - Brentwood

Review summary

1. A

   April

   San Francisco

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 4

   Took almost 2 hours to receive our food. We had a reservation at 7pm and did not receive food until almost 9pm
   

   Black Angus Steakhouse - BrentwoodResponded 4 days ago

   We’re concerned to hear about the delay in your dining experience, April. We strive for efficient and timely service, and we apologize for falling short during your visit. We’d like to address your experience further. Please provide your contact information directly at our website.
   

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2. C

   Cindy

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great as always and so was the service!
   

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3. R

   Ramiro

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our visit the food I think is one of the best steak house in Northern California
   

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4. D

   David J

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Being that reservations were made, within 5 minutes we were seated. Server attended right away with hardly any wait for the drinks and order was taken. Our dishes were served within 15 minutes. Being it Wednesday was a good night to go out and have dinner. Quick and great service.
   

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5. T

   Tara

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Quickly seated with our reservations. Had drinks at the bar first and they were made very tasty. Just right. Food was also great. We will be going again. We had a very attentive waitress that made us feel welcomed. We left very happy we had a good night out.
   

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6. K

   Ken

   VIP

   San Francisco

   122 reviews

   5.0

   122 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service was good, steak was cooked to perfection and the BBQ ranch bowl was very good.
   

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7. T

   Tammy

   San Francisco

   1 review

   5.0

   1 review

   Dined on 4 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best meal I’ve had there in awhile. Our server was excellent!
   

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8. E

   Erick

   San Francisco

   1 review

   1.0

   1 review

   Dined on 29 November 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Horrendous service on Nov 28 2024. 8pm reservation. Impatient server, rolled eyes when my senior dad wanted a few seconds to decide on his sides. Ran out of 1 prime rib order and server did not tell our table until everyone else was served. Had to wait additional 20 mins for replacement order to arrive, making everyone else's food cold by the time we all ate. Worst part is they not apologetic at all!! We informed the manager of the overall poor experience and she just shrugged it off 👎👎 Nearly ruined Thanksgiving for us.
   

   Black Angus Steakhouse - BrentwoodResponded on 9 December 2024

   Erick, thank you for reaching out about your experience. We aim for attentive service and a satisfying dining atmosphere, so we’re concerned to hear your visit did not meet these expectations. We’d like to learn more and make it right. Please share your contact information directly at our website.
   

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9. R

   R

   San Francisco

   14 reviews

   2.0

   14 reviews

   Dined on 29 November 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   We went there for their Thanksgiving dinner special. We were disappointed with the lack of service and poor food. The turkey was so dry it literally broke up in pieces when we tried to cut it but the worst part was the turkey stuffing which was extremely salty. This is not rocket science and an established restaurant couldn't even do a decent job of preparing a proper turkey dressing. Talked to several other diners and they too complained about the extremely salty stuffings. Waitress never stopped by to check on things except at the end to drop off the check. If you want decent food and good service, go somewhere else.
   

   Black Angus Steakhouse - BrentwoodResponded on 2 December 2024

   We're truly sorry that your Thanksgiving experience didn’t meet your expectations. We aim to deliver both outstanding food and attentive service to all our guests, and your feedback indicates we missed the mark. We would like to learn more and address your concerns. Please share your contact information at our website so we can reach out.
   

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10. C

    Chris

    San Francisco

    1 review

    3.0

    1 review

    Dined on 28 November 2024

    1. Overall 3
    2. Food 1
    3. Service 5
    4. Ambience 5

    The food was just not packed with flavor. Prime rib and mac n cheese lacked any seasoning, was just bla in my opinion. Highly recommend some taste testing to improve on the quality
    

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