Black Angus Steakhouse - San Lorenzo

Review summary

1. OT

   OpenTable Diner VIP

   San Francisco5 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   This is the second time our service was terrible, waited 35 minutes to get bread , didn’t get my salad, took it to go, another couple got up and left because wait time was was too long……..we have been going to this restaurant for years
   

   Is this helpful?

2. L

   Loren

   San Francisco13 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great and the service was excellent!!! Danielle was an exemplary server. I’ll return because of her!!
   

   Is this helpful?

3. T

   Tess

   San Francisco4 reviews

   5.0

   Dined on 21 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a quiet Friday afternoon for lunch with 2 other family members. Two of the three had never been to this restaurant location. The menu selection was wonderful and the service was top notch. Food presentation was exceptional and delicious. The restaurant is huge and has a fun sports bar section that would be a great place to gather and watch local sports. I would definitely go again even though I live 30 minues away on the other side of the bay.
   

   Is this helpful?

4. B

   Bill VIP

   San Francisco10 reviews

   5.0

   Dined on 19 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and delicious food! Friendly team members!
   

   Is this helpful?

5. g

   george VIP

   Las Vegas4 reviews

   1.0

   Dined on 15 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Food came out wrong They changed the menu Made it smaller for more money Service was whack everything had to be returned, etc. not waitress fault the cooks are not good. Been going there 30yrs and never again. It won’t be long until they are closed not to mention food and service was poor and hardly anyone in there. Used to be a decent establishment and value
   

   Black Angus Steakhouse - San LorenzoResponded 1 day ago

   We're sorry to hear about your recent experience, George. Our goal is to provide excellent food and service, and it's clear we missed the mark during your visit. We value your long-time loyalty and would like to address your concerns further. Please share your contact information directly at our website so we can make things right.
   

   Is this helpful?

6. L

   Laurie VIP

   San Francisco8 reviews

   5.0

   Dined on 12 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was very attentive and friendly. Even though she was busy with other tables, she was keeping up and checking on all of us. Our food came out hot and in a tinely manner.
   

   Is this helpful?

7. OT

   OpenTable Diner

   San Francisco1 review

   1.0

   Dined on 1 March 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   The food was undercooked and we were overcharged on our credit card when paying they fixed it but it’s still pending on my bank acct. seems shady
   

   Black Angus Steakhouse - San LorenzoResponded on 4 March 2025

   Your experience is important to us. We take any concerns like yours very seriously and aim to provide a positive and seamless dining experience for all our guests. We would like to address your concerns. Please share your contact information directly at our website.
   

   Is this helpful?

8. j

   jhenie lauder

   San Francisco101 reviews

   5.0

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service superb plenty of parking Food are good and fresh
   

   Is this helpful?

9. CM

   ChrisM VIP

   Orange County11 reviews

   3.0

   Dined on 16 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Service was a bit slow and a bit scrambled since we got our meal before some of our appetizers. It was a bit busy due to Valentine's and the 3 or 4 day President's weekend. We did the dinner for 2 meal ($69) which was a good way to try and share some food. Black Angus has gone downhill in terms of food quality, service and ambiance.
   

   Is this helpful?

10. P

    Peter

    San Francisco14 reviews

    4.0

    Dined on 16 February 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    We always enjoy Black Angus. Our server Kim was terrific. We were disappointed, after the manager said they were still providing the Valentine's Day steak and lobster special for $20, that the server then said was not available. There was an error on one of our orders, but the server made it right. We will return again... and again... and again.
    

    Is this helpful?