Black Angus Steakhouse - Spokane

Review summary

1. M

   Melissa

   VIP

   Seattle

   14 reviews

   5.0

   14 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Party of nine including one toddler, one person with a shellfish allergy, and one senior citizen in a wheelchair - oh, and it was Christmas Eve. We were seated a little early, no problem. All drinks came out fast and refilled frequently, except for just one of us in the group. (Drink forgotten on the bar, but ultimately arrived.) A wide variety of food ordered with lots of customizations. Just one person got one wrong side and one shrimp was missing from one person’s upgrade. Overall, food was great quality and good value. The bathroom, however, was freezing cold and the changing table wouldn’t close, which made it hard to maneuver with the wheelchair. The staff was very friendly and cool under the pressure (it was busy!). Thanks for a great experience overall - would done here again.
   

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2. D

   Debi

   Seattle

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Shared a wonderful Christmas Eve with family. The server was wonderful. She made our evening very special. The food was delicious. Our favorite way to spend Christmas Eve.
   

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3. T

   Todd

   Milwaukee

   9 reviews

   3.0

   9 reviews

   Dined on 18 December 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 1

   We took our granddaughter and her fiancee out for his birthday dinner. We tried to order steak and lobster special and they were out of lobster because they didn't order enough. When we tried to order prime they were out of that as well. One of our alternatives was not as ordered. So our birthday celebration was not what we had hoped and were very disappointed. Overall the service was poor and ruined our evening.
   

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4. D

   Don

   Seattle

   5 reviews

   3.0

   5 reviews

   Dined on 15 December 2024

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   We had a reservation for 13 and they crowded us in to a space that could not accommodate 13.
   

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5. M

   Michael

   Seattle

   1 review

   5.0

   1 review

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was the absolute best. He had impeccable timing with the different parts of our meal and drinks. Extremely kind, great man! The manager was as well as the hostess! Would recommend it to anyone. Thanks for a great experience.
   

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6. T

   Tara

   Seattle

   2 reviews

   1.0

   2 reviews

   Dined on 8 December 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   I ordered the 18oz bone in ribeye and was very disappointed. The photo of the temperatures was handy however when we asked our server if that was accurate she said yes, I ordered medium and it came out MW-Well. The presentation for 45$ was plain just a few fries and the steak.
   

   Black Angus Steakhouse - SpokaneResponded on 10 December 2024

   Tara, we are sorry to hear about your experience with the ribeye during your visit. Our aim is to present each dish with care and meet your expectations. Your feedback on the steak temperature and presentation is invaluable, and we'll work on ensuring better consistency. Please share your contact information directly on our website so we can learn more.
   

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7. D

   Dave

   Seattle

   3 reviews

   4.0

   3 reviews

   Dined on 4 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The waitress was great. The food was good. We have always enjoyed our dinner there.
   

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8. K

   Kevin

   VIP

   Seattle

   3 reviews

   5.0

   3 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hands down one of the best places to eat in the Spokane area! Consistently great food and absolutely stellar service with very reasonable prices.
   

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9. J

   Jennifer

   VIP

   Des Moines

   8 reviews

   5.0

   8 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   The waitresses were amazing! They were very fast and friendly to our large group (16 including 4 children). The downside was some of the food was subpar. I think they need to revamp their brunch menu because it just did not hit the mark for traditional brunch meals. The salsa seemed off and just did not taste good and it came with several of our meals; tortilla chips were saturated and shining with grease; and everything was completely over-salted. We live out of town so likelihood of returning is low, but I would give it another try during their regular lunch/dinnertime as their steaks etc did look good.
   

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10. A

    Amber

    Seattle

    1 review

    1.0

    1 review

    Dined on 30 November 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    If I could get 0 stars, I would over half the food went back to the kitchen. Couldn't eat it absolutely horrible.And the waitress was rude. The only person that was nice that came up to our table was the manager. Ask for a medium-rare steak. They brought me a steak that was still bleeding, so they took it back to put it on a little bit longer brought it back to me, tried to eat it to find out 90% of it was Nothing but a fat. My husband's steak was almost nothing but fat, so was my friends. Both of their steaks don't get me started on the ungratin potatoes. Those were terrible. The salad was nothing but stems, so it went back. Didn't even touch it.
    

    Black Angus Steakhouse - SpokaneResponded on 2 December 2024

    Amber, we're truly sorry to hear about your experience with us. We strive to offer our guests enjoyable meals and attentive service, which makes your feedback concerning. We appreciate you mentioning the manager's positive approach, and we'd like to address your concerns more thoroughly. Please share your contact information with us through our website, so we can make things right.
    

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