Black Angus Steakhouse - Superstition

Review summary

1. A

   Arlene

   Columbus

   7 reviews

   4.0

   7 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 4

   My husband and I had steak, both were tough and grisly. My au gratin potatoes were too salty.
   

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2. D

   Daniel

   San Francisco

   8 reviews

   4.0

   8 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Prime rib was fantastic, value was excellent. Waiter amazing although too crowded, food came out slow
   

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3. CH

   ChadH

   Phoenix

   8 reviews

   vip
   5.0

   8 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great dinner here! Food was delicious and cooker to perfection. Prime rib is great and the Lobster Blu Mac is awesome! Very clean restaurant. Entire staff from hostess, waitress, and bussers we're so friendly and took good care of us! Nice little holiday menu with drink specials, as well. Our first time in... we'll be back!
   

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4. P

   Paul

   Phoenix

   3 reviews

   4.0

   3 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server was on top of it and professional. The beer was ice cold. The food was pretty good, but nothing great. It was, however, what we expected. It is a tradition of ours to Christmas shop and go to BA. We’ve been doing it for 27 years.
   

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5. H

   Heddy

   Seattle

   9 reviews

   5.0

   9 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Typical steak house food, but BA food is always good. Prime rib was perfect and tasty. Service was great. Fast and friendly. Quiet environment so we can hear each other talking. Not like some other restaurants where we have to shout to hear the person next to you. Love BA!
   

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6. D

   Darlene

   Manitoba

   21 reviews

   4.0

   21 reviews

   Dined on 8 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had the steak lobster dinner special for four. Included dessert and salad. All was well prepared,,we enjoyed our evening m
   

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7. C

   Carolin

   Phoenix

   1 review

   4.0

   1 review

   Dined on 7 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good value for residents of Leisure World Mesa Az.
   

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8. b

   bret

   Phoenix

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I had the Campfire Feast for two. The steaks were cooked perfectly, there was plenty of food for the two of us, and it was a great value.
   

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9. D

   Dwayne

   Phoenix

   3 reviews

   4.0

   3 reviews

   Dined on 1 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food, service, ambiance were very good. Unfortunately, the women's restroom was filthy. Needs monitoring.
   

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10. A

    Amber

    Phoenix

    1 review

    1.0

    1 review

    Dined on 29 November 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1

    I brought my parents in for Thanksgiving dinner. We had reservations at 6:30 they were running about 20 minutes behind, which was totally OK. I figured they would be since it was a holiday. My mother and I went to the bar and ordered a drink during the wait. There were 2 bartender staffed. Neither said anything to us for at least a minimum of 15 minutes. I worked in the food service industry, so I know they were overwhelmed. My issue was when the lady finally got to us, Her attitude was a 0/10. She was SO rude. Every time she had to even speak to us it was like the biggest inconvenience of her life. I was honestly taken back by how bad her attitude was and again I’m very accommodating with things running behind because I understand it was a holiday. Once we got sat, our waitress did not service our table for again at least 15 minutes, again that’s OK. I understand she was very busy. The problem was is by the time she did come to get our drink order we had asked for bread she told us that she would bring it. We had to ask for it three more times and did not receive it. Meanwhile, the tables next to us we’re getting two loafs at a time. our waitress, continued to tell us that the bread was not done. Which was obviously a lie. Our entrees were delivered warm and it was really good. This is the only reason why I am even giving any of the stars above a one. My uncle who attended dinner with us had asked for bread our waitress, literally argued with him. I tried to explain to her Our frustration was seeing the tables next to us with a different server receive 2 loaves at a time while she told us that the bread was not ready. She immediately cut me off, dismissed me and told me that she had a 17 top. I tried to explain to her that I understand however, she was extremely rude as well and would not hear it. Although the food was good, the service was incredibly poor. I’m not even upset about wait times, the staff has incredibly bad attitudes. I’m honestly still taken back.
    

    Black Angus Steakhouse - SuperstitionResponded on 2 December 2024

    Amber, thank you for detailing your Thanksgiving experience with us. It's great to hear you found the food to your liking, but we regret the service you encountered did not meet expectations. We strive for attentive and friendly service, even during busy times. We'd like to learn more about your visit. Please share your contact information on our website, so we can address this with our team members.
    

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