Buckley's Great Steaks

Review summary

1. M

   Mariska

   New Hampshire

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Dining for two. First time at Buckley’s. Was sat at a cramped table in a busy room, someone must’ve ordered oysters nearby, you could smell them. For a $130 bill for two, I don’t think i’d come back. The server was amazing and the drinks were fantastic (will definitely come back for drinks) however I don’t think the food portions/quality was enough for the price and cramped seating. The food was good, not much flavor to the veggies. Don’t think the portions are worth the price as someone who often visits restaurants. Again great service, great drinks. Stay blessed!
   

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   Buckley's Great SteaksResponded today

   Good Evening Mariska, Firstly, I would like to thank you for taking the time to leave us this feedback. It is only through feedback such as yours that we are able to maintain, and where necessary, improve upon the service and dishes that we provide to our valued guests. While an apology will not alter the outcome of your experience, I do extend it with sincerity and hope to discuss any shortcomings in further detail. We would love to sort this out! If you don’t mind sending me a phone number or the best way to be in touch, I would love to put our General Manager in direct contact with you to make things right. Sincerely, Buckley's Great Steaks Management
   

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2. J

   Jeffrey

   VIP

   Greater Boston

   5 reviews

   3.0

   5 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Service was slow for some reason. Hope it was just an off night.
   

   Buckley's Great SteaksResponded 2 days ago

   Good Evening Jeffrey, Firstly, I would like to thank you for taking the time to leave us this feedback. It is only through feedback such as yours that we are able to maintain, and where necessary, improve upon the service and dishes that we provide to our valued guests. While an apology will not alter the outcome of your experience, I do extend it with sincerity and hope to discuss any shortcomings in further detail. We would love to sort this out! If you don’t mind sending me a phone number or the best way to be in touch, I would love to put our General Manager in direct contact with you to make things right. Sincerely, Buckley's Great Steaks Management
   

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3. D

   David

   Greater Boston

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Makayla our waitress was outstanding! She was very attentive and polite. One dish was a burger for my sister. My niece ordered the steak tips and I had the twin filets w/ each filet having its own sauce (Bernaise & a Demi-reduction). Everything was so good! The fries were spectacular! Mac n cheese, YUM! My entire dish was exceptional!!! I drove 1.5 hours to have dinner w/ my niece and sister and I plan on coming back, IT WAS THAT GOOD!!! A+++
   

   Buckley's Great SteaksResponded today

   We are so happy to hear you enjoyed your experience with us, and thank you so much for the lovely review! Looking forward to serving you again soon! All the best, Buckley's Great Steaks Management
   

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4. G

   GEORGE

   VIP

   New Hampshire

   25 reviews

   4.0

   25 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Buckleys continues to deliver on all levels food and service outstanding,however when you make a reservation, you can see tables open and they make you wait not good!
   

   Buckley's Great SteaksResponded today

   Good Evening, Firstly, I would like to thank you for taking the time to leave us this feedback. It is only through feedback such as yours that we are able to maintain, and where necessary, improve upon the service and dishes that we provide to our valued guests. We're very happy to hear that you enjoyed our food and service; however, I am very sorry for any delays that may have occurred during your evening with seating. We have adjusted the length of time estimated for each table to avoid any unexpected delays; however, it can be difficult to gauge at times during our busiest season. We greatly appreciate your patience with us for any delay which may have occurred. Sincerely, Buckley's Great Steaks Management
   

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5. RB

   RonB

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place in every way!
   

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6. K

   Kim

   Las Vegas

   3 reviews

   1.0

   3 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 4
   4. Ambience 1

   The restaurant was extremely cold. We first were seated in a room that was extended off of the bar area. We booked our reservation months in advance and we were still seated in a drafty room. And then when we were moved to another room on the 1st floor, we froze during dining. The steaks we ordered were fatty. We enjoyed our service but the entire aspect of being so cold will not bring us back.
   

   Buckley's Great SteaksResponded 3 days ago

   Good Afternoon Kim, Thank you for taking the time to leave us this feedback. It is only through feedback such as yours that we are able to maintain, and where necessary, improve upon the service and cuisine that we provide to our valued guests. While an apology will not alter the outcome of your experience, I do extend it with sincerity and hope to discuss your experience in further detail. If you wouldn't mind responding to us here, we would love to put our general manager in touch to work to make things right. Again, our deepest apologies for your experience being anything less than exemplary. We aim to give all of our guests the perfect dining experience, and would love the opportunity to do so for you in the future. Sincerely, Buckley's Great Steaks Management
   

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7. J

   Joan

   Massachusetts

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love it here.. Great dining experience!! Can’t wait to go back..
   

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8. C

   Carol

   VIP

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Never a bad meal any of Michael Timothy’s places, especially Buckley’s!!!
   

   Buckley's Great SteaksResponded today

   Thank you Carol! We look forward to serving you again soon! All the best, Buckley's Great Steaks Management
   

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9. J

   Jim

   Greater Boston

   7 reviews

   4.0

   7 reviews

   Dined on 17 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   The service is outstanding. They moved us to a different table. Really went out of their way. Food is really good. The tavern area is full of energy. Too loud and the windows need to be better insulated. They might want to look at some acoustic material to absorb sound of the noise. Overall, though, a really good place.
   

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10. T

    Tricia

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined on 15 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food and atmosphere are always on point!! Great steaks and great service!!
    

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