Cafe Nicole - Novotel Toronto Centre

Review summary

1. D

   Debbie

   Toronto1 review

   5.0

   Dined on 2 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was amazing. Food was amazing. Atmosphere is great.
   

   Is this helpful?

2. S

   Sarah VIP

   Toronto7 reviews

   1.0

   Dined on 2 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Unfortunately not a good experience. Had booked a table for late breakfast (was not staying at the Novotel). Waited 10 minutes to be seated, no one ever asked if we had a reservation, we were seated in a room far far away from the main lounge. 10.45 AM, clearly most clients were done having breakfast, but no fresh coffee, dirty menus handed to us, "expect 20-25 wait time for food, we are busy". There was an obvious escape door just by our table - we took it and had a lovely brunch somewhere else. Do better Cafe Nicole!
   

   Is this helpful?

3. J

   Judy

   Toronto6 reviews

   3.0

   Dined on 25 January 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   Three was only 1 server working on a busy Saturday night! She deserved triple pay and did her best, remaining courteous and as helpful as possible. But pretty impossible. This was our 2nd visit and we were so disappointed after a good experience in the Fall!
   

   Is this helpful?

4. A

   Ally VIP

   Toronto18 reviews

   2.0

   Dined on 25 January 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   We made a 5pm reservation for 4 people before a show. We were told upon arrival by the server to have patience as all of the tables arrived at the same time (there were two tables seated: one with 2 people and one with 10). The one server finally came back to take our order around 15 minutes after sitting down. We ordered a round of drinks as well as our food so we could hurry things along: 1 apps for the table and everyone ordered an entree. The app we wanted wasn’t available so we ordered another one. We finally got our drinks around 45 minutes after sitting down. The 2 beers were warm and the 2 diet cokes takes like soda water. Our server apologized for the delay stating she was the only one working. Our entrees finally came out and the server said our app would folllow soon. we asked to cancel as it was meant to be a starter. The server apologized again stating there was only 1 man working in the Kitchen and it was only her third day working. Overall, just a mediocre experience. It’s not the staff’s fault they are understaff. The drinks need work.
   

   Is this helpful?

5. S

   Samantha

   Toronto1 review

   5.0

   Dined on 23 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The server needs more help! It was only him, he was fantastic but had to do everything himself.
   

   Is this helpful?

6. O

   Oliver

   Toronto1 review

   5.0

   Dined on 24 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great to find a turkey dinner on Christmas Eve! I was amused to see I was only one of a few Lol! Very good quality meal.
   

   Is this helpful?

7. A

   Adam VIP

   Toronto11 reviews

   5.0

   Dined on 4 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic breakfast. The folks running the restaurant are lovely and incredibly hospitable. The food was great. We loved the smoothie shots (especially the green ones).
   

   Is this helpful?

8. J

   Jim

   Toronto2 reviews

   5.0

   Dined on 25 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the breakfast buffet. Wonderful selection and great breakfast!
   

   Is this helpful?

9. OT

   OpenTable Diner

   Montreal4 reviews

   5.0

   Dined on 2 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went here for a brunch during holiday. I initially booked via OpenTable but we didn’t arrive on time. Nonetheless, staff are welcoming and accommodating. We were seated in less than 5 minutes, our server was so kind to show us the food they have prepared. The unlimited breakfast buffet has a lot of options. Eggs were a bit soggy but maybe it’s different from my taste— still a good one! The smoothie shots are a must try! Paid parking in front, clean restroom. It’s full when we got there but it’s not the kind of noisy and rowdy buffet place. Everyone is just enjoying the ambiance. Restrooms are nice and clean. Location wise: near CNE Tower (which we went to after). There were six of us and we shared $38 each including tip. All-in-all: 10/10. Will definitely be back.
   

   • 

   Is this helpful?

10. C

    Cliff

    Calgary27 reviews

    4.0

    Dined on 21 August 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4

    Buffet breakfast had a good variety of foods and fruits
    

    Is this helpful?