Cafe Sierra at Hilton Universal City

Review summary

1. C

   Charles

   Los Angeles

   18 reviews

   vip
   5.0

   18 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All of the selections are excellent the best Buffet in Los Angeles by far!!!
   

   Cafe Sierra at Hilton Universal CityResponded 2 days ago

   Charles, We're thrilled to hear you enjoyed the buffet and think it's the best in Los Angeles! We can't wait to welcome you back soon. The Cafe Sierra Team
   

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2. a

   alexis

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing, I would definitely go back for another celebration
   

   Cafe Sierra at Hilton Universal CityResponded 2 days ago

   Alexis, We’re so glad to hear you had an amazing time! We look forward to welcoming you back for your next celebration. The Cafe Sierra Team
   

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3. G

   Gary

   Los Angeles

   278 reviews

   vip
   3.0

   278 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   First off, yes it is worth the price I paid. Second, yes you get unlimited king crab legs, lobsters, prime rib, etc. The food is all edible although since it is a buffet not all things are as good as you can find elsewhere - but that is expected. And if you love king crab or lobster, this is your place. Servers were all friendly but sometimes they got busy, especially early in the evening, but nothing that would be called anything but great for a buffet. Desserts were good, and better than expected. Live music was nice. Parking was great and fairly normal at just $20. Expect a good upscale buffet at a fair price considering the upscale nature of what they serve. Expect lots of birthday parties (and other celebrations) around you and join in the celebration. Maybe I'll see you there.
   

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4. U

   Uwem

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was perfect our server was good and she got a nice tip from us
   

   Cafe Sierra at Hilton Universal CityResponded 2 days ago

   Uwem, We're thrilled to hear everything was perfect and that you had a great experience with our server! Thank you for your kind words and generosity. The Cafe Sierra Team
   

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5. A

   Ashley

   St. Louis

   1 review

   5.0

   1 review

   Dined on 18 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Phenomenal!! It was beyond expectations!!! I can’t wait to come again!!
   

   Cafe Sierra at Hilton Universal CityResponded 6 days ago

   Ashley, We're thrilled to hear you had such an amazing experience! We can't wait to welcome you back soon. The Cafe Sierra Team
   

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6. C

   Christy

   Los Angeles

   5 reviews

   3.0

   5 reviews

   Dined on 17 November 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 4

   The buffet is delicious. This was our second time. Went today for daughter's birthday. Was disappointed that no whole lobster or king crab legs on Sunday brunch buffet. It closes at 2pm and they bring them out at 5pm. They charge $109.00 for an adult brunch buffet and hold back on the king crab's and lobster. Such a disappointment. Service was great but we were a party of 6 and they added 18% gratuity on the bill without telling us so our server was double tipped. My bad for not reading the bill better. Won't go back for brunch again.
   

   Cafe Sierra at Hilton Universal CityResponded on 18 November 2024

   Christy, We’re sorry to hear your brunch experience didn’t meet expectations. Your feedback about the lobster, king crab legs, and gratuity process is valuable to us, and we’ll review these concerns. If you’d like to discuss further, please contact our management team at 818-509-2059. The Cafe Sierra Team
   

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7. RH

   RosalindaH

   Baja California

   2 reviews

   5.0

   2 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is amazing! Went to celebrate my best friends Birthday and she was extremely happy. The quality of the food it top notch! The seafood bomb. I love the lobster, crab legs, Peruvian scallops, the lamp chops grilled on the spot for you. Sushi made on the spot and the dessert wow! I will be back very soon.
   

   Cafe Sierra at Hilton Universal CityResponded on 16 November 2024

   Rosalinda, We’re so glad to hear you had an amazing experience celebrating your best friend’s birthday! It’s wonderful that you enjoyed the top-notch seafood and variety of dishes, from the lobster and crab legs to the grilled lamb chops and fresh sushi. We can’t wait to welcome you back for another fantastic meal soon! The Cafe Sierra Team
   

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8. L

   Layloni

   Los Angeles

   1 review

   3.0

   1 review

   Dined on 10 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   My experience was nice! & Beautiful ! I was overcharged $180 & I tip $60 for my family .. I was was informed that it’ll be $100 per adult. I was charged 180 each person and it did not say that when I made the reservation… I didn’t eat my food. I ate only dessert.. my food was cold .. I drove 3hrs to get there.. so maybe it’s was a bad day to go…
   

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   Cafe Sierra at Hilton Universal CityResponded on 16 November 2024

   Layloni, Thank you for sharing your feedback, and we're truly sorry to hear about your experience. We want to ensure our guests have a great time, so please feel free to reach out to our management team at 818-509-2059 so we can make this right. We appreciate your patience, and we hope you'll give us another chance in the future. The Cafe Sierra Team
   

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9. L

   Linda

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Food was delicious and service was great. Anna or server was super nice and tentative.
   

   Cafe Sierra at Hilton Universal CityResponded on 16 November 2024

   Linda, We're so glad you had a great experience! Anna is truly a gem, and we're thrilled to hear she took such good care of you. We hope to welcome you back soon for another delicious meal! The Cafe Sierra Team
   

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10. L

    Lynette

    Los Angeles

    1 review

    5.0

    1 review

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The experience was amazing. The only problem was someone decided to bring a light to dinner and it shinned into my husband ms face until we asked our server to ask them to turn it off. It hit I’m directly in the eyes. We’re trying to enjoy our dinner while there concern was taking pictures. But everything else was amazing. And our server was amazing for asking them to turn it off.
    

    Cafe Sierra at Hilton Universal CityResponded on 16 November 2024

    Lynette, We’re thrilled to hear you had an amazing experience overall and appreciate your kind words about our server. We’re sorry to hear that the light caused some discomfort during your dinner, but we’re glad it was addressed so you could fully enjoy your meal. Thank you for sharing your feedback, and we hope to have the pleasure of welcoming you back soon! The Cafe Sierra Team
    

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