Chino Latino - London

Review summary

1. J

   Jeoffrey

   London

   1 review

   4.0

   1 review

   Dined on 1 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Expensive but nice exprerience with live concert. Miso soup, sushi and rolls were good. Baby squid were over-fried. Service was however outstanding, if you're lucky you' ll get a table close to the window and will enjoy the view.
   

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2. D

   Diana

   London

   2 reviews

   5.0

   2 reviews

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food and service. Amazing ambience and what a view!
   

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3. S

   Stewart

   London

   2 reviews

   4.0

   2 reviews

   Dined on 21 February 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Stephanie was amazing and gave great service. Food was amazing - however, lights could have been toned down a little after 8pm to create more ambiance
   

   Chino Latino - LondonResponded on 25 February 2025

   Dear Stewart, thank you for choosing our hotel and sharing your good experience. We're thrilled to hear you enjoyed both the food and our service. Your satisfaction is our greatest priority, and your review confirms our commitment to providing exceptional service. We look forward to welcoming you back soon. Kind regards, Solari
   

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4. A

   Adam

   London

   1 review

   3.0

   1 review

   Dined on 14 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The food was fine.i had prepaid the Valentine's package and had confirmed that I am gluten free,then when we got there they said that they could not do gluten free. It sounds like they have cooks in the kitchen,not chefs. The food tasted that way too. Limited bar offerings. Everything was fine,but not better than Wagamama etc but with restaurant prices. Two dishes and a drink that we ordered did not arrive at different points of the evening. 12.5% tip was added without asking. Meh, would not return .
   

   Chino Latino - LondonResponded on 18 February 2025

   Thank you for your review, Adam. We're sorry to hear that both the food and service did not meet your expectations. We also regret that we were unable to accommodate your dietary requirements as previously confirmed. We sincerely apologize for any aspects of your experience that did not leave you with a positive impression. Your feedback is important to us, and please be assured that it will be addressed with our team to improve our service. We hope to have another opportunity to exceed your expectations in the future. Kind regards, Hayley
   

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5. J

   Jean Simon

   London

   1 review

   5.0

   1 review

   Dined on 14 February 2025

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 5

   Lovely place I enjoyed mostly the live band they were brilliant from the start to the end
   

   Chino Latino - LondonResponded on 24 February 2025

   Dear Jean Simon, thank you for choosing our restaurant and taking the time to share your positive experience. We are excited that you enjoyed your time with us. We hope to see you again soon. Kind Regards, Solari
   

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6. N

   Nick

   VIP

   London

   3 reviews

   3.0

   3 reviews

   Dined on 13 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   I guess I thought this was going to be more Latino than it was - in the I expected the music to fit to theme, whereas it was a perfectly serviceable lounge bar act covering some crooner classics. Hadn’t realised it was a hotel restuarant’s (lots of families with kids, business folks with lap tops open. Simply not special. My fault for not doing my research. Food was decent but not legendary.
   

   Chino Latino - LondonResponded on 22 February 2025

   Dear Nick Warm greetings from Chino Latino London and we sincerely appreciate your recent stay with us and detailed feedback. We are elated to hear about the positive aspects of your stay. However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better. Warm Regards, Olga
   

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7. R

   R

   London

   3 reviews

   5.0

   3 reviews

   Dined on 12 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good atmosphere (live music), food service was well spaced out (I recommend the set menu) really good variety of seafood and meat.
   

   Chino Latino - LondonResponded on 17 February 2025

   Thank you for your feedback, R! I am delighted to see that you rated our service highly and enjoyed every aspect of your time with us. We appreciate your wonderful review and look forward to your next visit! Kind regards, Hayley
   

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8. J

   Joel

   Yorkshire

   1 review

   5.0

   1 review

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, lovely ambience in the restaurant and staff really attentive and friendly.
   

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9. B

   Bruce

   VIP

   Greater Boston

   56 reviews

   3.0

   56 reviews

   Dined on 7 February 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Great venue and love the ambiance. There was live music which was nice. Menu is very fun. The food was good the Duck pancakes with foie gras and hoisin was the best of my dishes. The fried squid was not crispy instead soggy. The beef foie gras gyoza was good. The service was sub-par. I was rushed to give my order and they asked if I wanted the dishes brought out one at a time or all at once I said one at a time and instead they all came out and the waiter didn’t apologize or offer to take the other 2 back. I’d expect the staff to be more attentive and not check on me as if I was on their checklist.
   

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   Chino Latino - LondonResponded on 10 February 2025

   Dear Bruce, thank you for sharing your review. We are delighted to read from your review that you had enjoyed your food. We are sorry that you weren't wowed by some aspects of your dining experience, and please rest assured your feedback will be shared with our team accordingly. I hope that we will have another chance to welcome you, so that we can wow you with our true service in future. Kind regards, Santa
   

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10. LG

    LisaG

    Devon

    4 reviews

    3.0

    4 reviews

    Dined on 24 January 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Food nice but such a limited menu
    

    Chino Latino - LondonResponded on 28 January 2025

    Hello Lisa, Thank you for highlighting and suggesting some areas of improvement in our menu selection. This will be shared with our restaurant team to look at ways of improving our business. We look forward to seeing you again in the near future. Best regards, Mimi
    

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