Chophouse New Orleans – Prime Steaks

Review summary

1. C

   Chad David

   New Orleans

   11 reviews

   vip
   4.0

   11 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Food was good, not great. Piano player was absolutely awesome. Bartender was attentive and made wonderful drinks.
   

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2. M

   Martin

   New York City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great meal and experience. My wife order the filet, my daughter had the shrimp and I had the strip. We treated it like family style and shared with everyone. The flavors were excellent and the Pittsburgh style was perfect. The sides are large and shareable too. Jared was our server and he never left us wanting or needing anything, and didn’t hover the entire time either. It was a great balance. We will be back!
   

   Chophouse New Orleans – Prime SteaksResponded 3 days ago

   Thank you so much for your 5 star review! We look forward to serving you again soon! Martin Schott ~ Manager ~ Chophouse New Orleans
   

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3. D

   Dean

   New Orleans

   79 reviews

   vip
   5.0

   79 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I have eaten at this restaurant many times. The food is always excellent. But on this trip, the steak was a little under par. The stone crab appetizers were awesome.
   

   Chophouse New Orleans – Prime SteaksResponded 3 days ago

   Thanks for visiting us. We're thrilled to hear that you've enjoyed our stone crab appetizers and prime steaks in the past. We're sorry to hear that this time around, your steak didn't quite hit the mark. We appreciate your feedback and will share your comments with our culinary team. We hope to have the opportunity to serve you again soon, and provide you with an even better experience. Martin Schott ~ Manager ~ Chophouse New Orleans
   

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4. A

   Alex

   Boise

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best steak I’ve ever had in my life. Amazing drinks too. And the waiter remembered everything we said and he could tell us what to avoid for an allergy with great care.
   

   Chophouse New Orleans – Prime SteaksResponded 3 days ago

   Thank you so much for your 5 star review! We look forward to serving you again soon! Martin Schott ~ Manager ~ Chophouse New Orleans
   

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5. M

   Minx

   New Orleans

   11 reviews

   vip
   2.0

   11 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   I love Chophouse but lastnight was awful. My reservations was for 8:30 I didn’t get seated till 9pm due to them over booking.. food was burnt. I had the bake shrimp.
   

   Chophouse New Orleans – Prime SteaksResponded 3 days ago

   Thanks for visiting us. We're really sorry to hear about your recent experience at Chophouse New Orleans. It's disappointing to hear about the overbooking and the food being burnt. We strive to provide excellent service and it seems we fell short this time. We appreciate your feedback and we'll certainly look into this matter to ensure it doesn't happen again. We hope you'll give us another chance to make your next visit a better one. Martin Schott ~ Manager ~ Chophouse New Orleans
   

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6. T

   Troy

   New Orleans

   1 review

   2.0

   1 review

   Dined on 19 November 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   The steaks were so salty that our mouths started to hurt with each bite. The loaded baked potato was fine but very dry after the thin layer of sour cream was eaten. Spinach was okay, nothing to be ordered again. Much better steaks can be purchased for much cheaper and better prepared.
   

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   Chophouse New Orleans – Prime SteaksResponded 7 days ago

   Thanks for the feedback. We're sorry to hear that your experience with our salty steaks didn't meet your expectations. We take pride in our preparation and quality of our dishes, and we're disappointed to hear that you found them not up to your standards. We appreciate your comments regarding our baked potato and we'll definitely take them into account as we continually strive to improve. We hope you'll give us another chance to impress you in the future. Martin Schott ~ Manager ~ Chophouse New Orleans
   

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7. H

   Heather

   Denver

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Delicious steak and nice atmosphere! We’ll be back!
   

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8. D

   Danielle

   New Orleans

   1 review

   4.0

   1 review

   Dined on 17 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great! I would have given them 5 stars if we wouldn’t have had to wait 30 minutes to be seated even though we had reservations.
   

   Chophouse New Orleans – Prime SteaksResponded on 19 November 2024

   Thank you so much for your kind words and high ratings. We're thrilled to hear that you enjoyed your experience at Chophouse New Orleans. We understand how frustrating it can be to wait despite having a reservation, and we're glad we could accommodate your needs. We appreciate your feedback and look forward to your next visit! Martin Schott ~ Manager ~ Chophouse New Orleans
   

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9. C

   Clarissa

   Miami

   22 reviews

   vip
   5.0

   22 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Traditional steak house with the added charm of NOLA! Cooked and served to perfection! Live pianist/vocalist!
   

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10. P

    Pedro

    Washington DC

    1 review

    4.0

    1 review

    Dined on 16 November 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    Pudo ser mejor, la persona que nos atendió tenía poca paciencia al explicar los platos
    

    Chophouse New Orleans – Prime SteaksResponded on 19 November 2024

    Gracias por la reseña de 4 estrellas, pedimos disculpas por cualquier inconveniente con su cena. Nos enorgullecemos de nuestro servicio y calidad de comida. si hubiera algún tipo de barrera lingüística, espero y me aseguraré de que en el futuro se tome más tiempo para transmitir todo sobre la comida que tenemos para ofrecer. Esperamos volver a verte. Martin Schott ~ Gerente ~ Chophouse Nueva Orleans
    

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