Churrascaria Plataforma Brazilian Steakhouse

Review summary

1. j

   john

   New York City

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best Rodizio in the tri state area by far. Food is amazing and the staff is the best in the biz.
   

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2. J

   John

   New York City

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Good: The food was fabulous and the waiter was attentive. Bad: We had a 6:30 reservation booked months earlier, we arrived at 6:25 and didn't get seated at our table until 7:15pm. While the hostess apologized, the manager didn't show any remorse and got annoyed at me for bringing it up. The bill was not discounted and no effort was made to make it up to us. I seriously doubt we will be back, which is a shame because I've eaten here many times before.
   

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3. B

   Brandon

   Denver

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   The meat and salad bar area food are SO good! Dessert was also delicious. Sides are just ok. Unfortunately, they were a little over 30 minutes late giving us our reservation table. And it was often hard to flag down our waitress for questions/specific orders.
   

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4. S

   SPYRIDON

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just great! Coming again and again! Delicious food!
   

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5. P

   Paul

   New York City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Wait staff was attentive and very responsive. The food is excellent. Highly recommend.
   

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6. E

   Eduardo

   New York City

   6 reviews

   4.0

   6 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   I love the place! Only issue happened that reservation was done a couple weeks prior to the party, it was confirmed but the and getting there, they couldn’t accommodate us for another half hour due to a party they were having until 5:00pm! The manager gave us drinks and took care of us, but it was the downsize of it! Besides that, service was great and food as well!!!
   

   Churrascaria Plataforma Brazilian SteakhouseResponded 5 days ago

   Thank you for sharing your feedback, Eduardo! We’re so glad to hear you loved the food and service. We apologize for the delay due to the private party, but we’re glad our manager and Eliane were able to take care of you. We appreciate your understanding and look forward to welcoming you back soon!
   

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7. R

   Rene

   New York City

   1 review

   4.0

   1 review

   Dined on 8 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Amazing Place The Picana Es Amazing The Service Amazing
   

   Churrascaria Plataforma Brazilian SteakhouseResponded 5 days ago

   Thank you Rene for your fantastic review! We're so glad you enjoyed the Picanha and had an amazing experience. We look forward to welcoming you back soon!
   

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8. A

   Arnaldo

   New York City

   12 reviews

   5.0

   12 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food is always good. Sometimes serving staff was not available or hard to come to table. Otherwise great.
   

   Churrascaria Plataforma Brazilian SteakhouseResponded 5 days ago

   Thank you Arnaldo for your feedback! We’re glad to hear you enjoy the food. We apologize for the delays in service and will work on improving staff availability. We appreciate your support and hope to see you again soon!
   

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9. L

   Lisbeth

   New York City

   1 review

   5.0

   1 review

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for a lovely experience! Excellent food, nice atmosphere, good service!
   

   Churrascaria Plataforma Brazilian SteakhouseResponded 5 days ago

   Thank you, Lisbeth for your kind words! We’re thrilled you had a wonderful experience with us. We look forward to welcoming you back soon!
   

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10. M

    Marie

    Toronto

    3 reviews

    3.0

    3 reviews

    Dined on 7 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    This was a return trip to one of our favorite places in the city. We have had dinner here on numerous occasions and always loved it. It had been a few years and we were excited. Sorry to say we won’t be back. The buffet’s quality has decreased significantly. No more high end items such as Parmesan or prosciutto. Then we weren’t offered any of the usual sides. We had to ask. Staff was nice but not as polished and attentive as before. The meat was very good and that’s the only part of our dinner that was on par with what we were used to.
    

    Churrascaria Plataforma Brazilian SteakhouseResponded 5 days ago

    Thank you Marie for your feedback, and we’re sorry to hear that your recent visit didn’t meet your expectations. We truly value your loyalty and are disappointed that the buffet quality didn’t live up to your past experiences. Your comments about the sides and service will be addressed with our team to ensure improvements. We’re glad you enjoyed the meat, and we hope you’ll consider giving us another chance in the future please contact the restaurant directly. Thank you for sharing your thoughts with us!
    

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