Daphne's

Review summary

1. V

   Vanessa

   Chicago

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great staff and the food was good. Decor is what we really went for. Didn’t feel rushed being there late at night except when ordering our main course since the kitchen closed at 10:45 but reservations was at 10:30pm.
   

   Daphne'sResponded today

   Dear Vanessa, Thank you for providing us with your valuable feedback. We’re disappointed to hear that your experience wasn't exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience. Kind regards, Daphne's Team.
   

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2. R

   RANIA

   London

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Food was not equal to the environment and the amount requested. I could say that food was below standard .
   

   Daphne'sResponded today

   Dear Rania, We’re sorry to hear that your experience and our food did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. Kind regards, Daphne's Team.
   

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3. J

   Janina

   Hesse

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wir wurden nicht enttäuscht! Es war so unglaublich lecker,das lersonal super freundlich und die Inneneinrichtung ein Traum
   

   Daphne'sResponded today

   Dear Janina, We're honoured by your high praise and thrilled you had an unforgettable experience. Looking forward to your next visit! Kind regards, Daphne's Team.
   

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4. A

   Austin

   London

   4 reviews

   3.0

   4 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Overall the experience was nice however the woman on the front desk was incredibly rude and condescending. We nearly left immediately because of it. Outside of that, the bar staff were really nice and friendly and the food was delicious
   

   • 

   Daphne'sResponded today

   Dear Austin, We appreciate your taking the time to leave a comment, and we apologize to hear about your experience with a member of our staff. We hold ourselves to the highest standards and have addressed this issue. However, we are glad you have enjoyed your food at Daphne's. Kind regards, Daphne's Team.
   

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5. A

   Aaron

   West Palm Beach

   7 reviews

   4.0

   7 reviews

   Dined on 21 December 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food is worth the visit, the service left some to be desired. Once the food and service are on the same (high) level this will be an incredible place.
   

   Daphne'sResponded today

   Dear Aaron, Thank you for sharing your thoughts and valuable time. We’ll be sure to share your comments with our colleagues to ensure we continue to improve on delivering exceptional service. Kind regards, Daphne's Team.
   

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6. T

   Tim

   VIP

   London

   14 reviews

   4.0

   14 reviews

   Dined on 20 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very festive and great atmosphere. The staff were professional and friendly and we really enjoyed our food and drink. It’s slightly pricey but it’s worth a visit as a treat and we’ll be back. I recommend Daphne’s.
   

   Daphne'sResponded 7 days ago

   Dear Tim, With so many great places to choose from, it’s an honour that you decided to give us a try, and it sounds like we made a great impression. We look forward to seeing you again soon. Kind regards, Daphne's Team.
   

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7. D

   David

   Central Coast

   3 reviews

   5.0

   3 reviews

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome atmosphere, the decor was amazing, and really set the tone for the evening. The host staff were very polite and acommodating. Wait staff were very professional and courteous. Food was amazing!
   

   Daphne'sResponded 7 days ago

   Dear David, Thank you for your great review. At Daphne’s, we work hard to offer high-quality service to every guest. We made sure to share this feedback with the team to give them the recognition that they deserve. They were delighted to hear your feedback. Kind regards, Daphne's team.
   

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8. C

   Caroline

   London

   14 reviews

   5.0

   14 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely Christmas lunch with girlfriends. Food & service amazing. Christmas decorations stunning
   

   Daphne'sResponded 7 days ago

   Dear Caroline, Thank you for taking the time to leave us a review - it's very appreciated! At Daphne’s we continuously work to create good experiences for our customers and your feedback makes it all worth it. We look forward to serving you in the future! Kind regards, Daphne's Team.
   

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9. T

   Tracey

   VIP

   London

   9 reviews

   4.0

   9 reviews

   Dined on 15 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The food is very good. Nice atmosphere. As for the service… this may sound crazy but the service is a little too good. Before you have even sat down the waiter asks you if you want still or sparkling water. Then when you have just finished your aperitif in our case a glass of champagne he rushes you to order wine. It is very difficult to have a conversation as the waiter is always interrupting for something. I know they mean well but a little less attention could be good
   

   Daphne'sResponded 7 days ago

   Dear Tracey, Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Daphne’s is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future. Kind regards, Daphne's Team.
   

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10. I

    Inna

    New York City

    1 review

    3.0

    1 review

    Dined on 12 December 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 5

    The ambiance was beautiful during Christmas time. However, the food didn’t level up to the experience.
    

    Daphne'sResponded on 15 December 2024

    Dear Inna, Thank you for providing us with your valuable feedback. We’re disappointed to hear that our food wasn’t exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience. Kind regards, Daphne's Team.
    

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