Delta King - Pilothouse Restaurant

Review summary

1. E

   Evan

   Cancun1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Food and location is great. Very nice boat. Bartender was overwhelmed, waiter was complaining about how over worked he was. Over nine times I heard him tell us or other people how he’s “so overwhelmed”. Dinner was almost $300, I don’t need to hear about the waiters stress. I came here because I wanna unwind.
   

   Delta King - Pilothouse RestaurantResponded 3 days ago

   Thanks for visiting us, Evan. We are delighted to hear that you enjoyed our location and the quality of our food at Delta King - Pilothouse Restaurant. We are sorry to hear about your experience with the service and will make sure to bring this to the attention of our Restaurant Manager. We hope to have the opportunity to serve you again in the future.
   

   Is this helpful?

2. R

   Rebecca

   Sacramento1 review

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a birthday celebration for a very special girl. I wanted the evening to be magic for her, she means so much to me and we are both so happy with our choice of restaurants. Our waiter was attentive and charming, the food was delicious, the ambiance was perfect for the occasion and I thank everyone at Delta King for an evening to remember. ❤️
   

   Delta King - Pilothouse RestaurantResponded on 5 March 2025

   Thank you for the feedback, Rebecca! We are thrilled to hear that you chose Delta King - Pilothouse Restaurant to celebrate such a special occasion. It is wonderful to know that our attentive service, delicious food, and perfect ambiance made your evening memorable. We strive to make every occasion magical for our guests, so your kind words are truly appreciated. We look forward to welcoming you back for more memorable experiences!
   

   Is this helpful?

3. L

   Lauren

   Los Angeles3 reviews

   1.0

   Dined on 1 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Ambiance only. Service is very slow & food is terrible.
   

   Delta King - Pilothouse RestaurantResponded 3 days ago

   We are sorry to hear about your experience at Delta King - Pilothouse Restaurant. We always aim to deliver a great experience, and we're disappointed to hear that we missed the mark during your visit. We take your feedback about the food and service very seriously and we will definitely look into this. We hope you will give us another chance to impress you in the future.
   

   Is this helpful?

4. M

   Michael

   San Francisco3 reviews

   5.0

   Dined on 24 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My daughter and I had a wonderful time watching the sea lions play in the river and eating a wonderful meal with excellent service from Cora. We will definitely be returning.
   

   • 

   Delta King - Pilothouse RestaurantResponded on 27 February 2025

   Thank you for visiting us, Michael! We are thrilled to hear that you and your daughter had a wonderful time watching the sea lions in the river and enjoying our meal. Your kind words about our service are greatly appreciated, we will make sure to pass along your compliments to the staff. We are already looking forward to your return visit. See you soon at Delta King - Pilothouse Restaurant!
   

   Is this helpful?

5. A

   Alice

   Sacramento10 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   It was not too crowded while we were there so we had a table by the window overlooking the river as requested. The dining room is lovely and quiet despite having people seated around us. It was nice to look out the window at the water flowing by and watch the seals as they jumped up onto the dock on the opposite side of the river. Our waitress, Cora, was friendly, polite and checked in on us frequently but not too much so. Our drinks and appetizer arrived in a reasonable amount of time. The crab cakes were tasty and the dressing on the accompanying side “salad” was very good. We also received a basket of fresh, warm sourdough bread, which was also very good. I ordered the mahi mahi with a miso glaze and wasabi mashed potatoes. The fish was cooked perfectly and the glaze was good. The mashed potatoes had a mild wasabi flavor and were a little on the dry side. It said it came with seasonal vegetables but I only had a couple pieces of bok choy on the plate. My husband ordered the pan seared petrale sole which had a lemon caper butter sauce and was excellent. The mashed potatoes were perfectly cooked. His also said it came with seasonal vegetables but he also received just a couple pieces of bok choy. The lava cake dessert was delicious. The helping sizes are generous and the prices on the moderately high side, but not as much as some of the other restaurants around the area. The rest of their menu looked good and I would definitely eat there again.
   

   Delta King - Pilothouse RestaurantResponded on 27 February 2025

   We are thrilled to hear that you had a wonderful experience at Delta King - Pilothouse Restaurant. It is great to know that you enjoyed our river view, quiet ambiance, and the food. We appreciate your compliments about our crab cakes, mahi mahi, and sole. We aim to provide a variety of flavors and a variety of dishes for our guests, and your feedback helps us to do just that. We hope to see you again soon for more delicious meals!
   

   Is this helpful?

6. J

   Jim

   Sacramento1 review

   1.0

   Dined on 17 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   All in all. A very poor dining experience. Drink service, lacked accuracy, no bread was brought to the table. Waited 40 minutes for our server to even approach the table. Our server tried to add a 22% tip on due to large parties. Our party was only five and it clearly states on the bottom of the menu large parties of eight or more Would the tip automatically be added. They were out of two of the most popular items on the menu. Will not return.
   

   Delta King - Pilothouse RestaurantResponded on 27 February 2025

   We are truly sorry to hear about your experience at Delta King - Pilothouse Restaurant. We take your comments about the service, food, and tipping very seriously and we'll definitely look into the issues you've mentioned. It's our goal to provide an enjoyable and enjoyable experience for all our guests, and it's clear we fell short this time. We hope you'll give us another chance to make it right.
   

   Is this helpful?

7. c

   carol

   Sacramento1 review

   2.0

   Dined on 16 February 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   for the prices that this restaurant charges, i expected the food to be better prepared. we ordered the crab cakes, brussels sprouts, pork chop, and chicken. the appetizers were fine but both of the entrees were undercooked. my bf asked for the pork chops to be cooked a bit more but it was still a little pink when they brought it back. the service was ok but this was a disappointing first experience.
   

   Is this helpful?

8. r

   rick VIP

   San Francisco11 reviews

   3.0

   Dined on 15 February 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   we dined at The Pilot House several times in the past several years and it has always been great but time was much different. My cesar salad was warm and wilted with not much flavor. The timing in which our main course was brought out was too quick - got main course before we were finished with salad and presentation of plate was very generic. Also, our server was too busy running upstairs to the bar so we didn’t see her much. Not sure what’s happened but we will definitely not be returning anytime soon. lastly, Old Sac is not the same and there is a lot more people traffic walking on the boat looking through windows watching people eat.
   

   Delta King - Pilothouse RestaurantResponded on 19 February 2025

   Thanks for the feedback, Rick. We are sorry to hear about your recent experience at Delta King - Pilothouse Restaurant. We strive to provide the best dining experience, and it sounds like we fell short this time. We're disappointed to hear about the salad and timing issues you experienced. We also acknowledge your feedback about our server's attentiveness. We take your comments to heart and will use them to improve our service. We hope you'll give us another chance in the future.
   

   Is this helpful?

9. E

   Elyse

   Central Coast2 reviews

   4.0

   Dined on 15 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Nice dinner but very small piece of salmon. Great steak but salty base
   

   Delta King - Pilothouse RestaurantResponded on 19 February 2025

   Thank you for dining with us and for taking the time to share your feedback. We are glad to hear that you found our dinner enjoyable and enjoyed our steak. We strive to provide our guests with the best food and service, and your comments will help us improve. We hope to have the opportunity to serve you again soon.
   

   Is this helpful?

10. G

    Guy

    Tahoe1 review

    5.0

    Dined on 14 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Good food and great service wonderful atmosphere I would love to eat here again
    

    Delta King - Pilothouse RestaurantResponded on 19 February 2025

    We are thrilled to hear that you enjoyed your dining experience at Delta King - Pilothouse Restaurant! It's fantastic to know that our food and service met your expectations. We appreciate your feedback and look forward to serving you again soon. Thank you for taking the time to share your experience.
    

    Is this helpful?