Departure Restaurant and Lounge

Departure Restaurant and Lounge reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. P

   Piali

   Seattle1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Amazing food and drinks. Beautiful atmosphere. Service slowed to a crawl at end of service and we waited 15 minutes to get our bill and another 10-15 to get our card back.
   

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2. G

   Gloria VIP

   Portland6 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   I was highly disappointed! They sat us in the back table where my view was the restroom sign. Having had our appetizers, my husband and I waited over 45 minutes for our entrees to arrive! Our server was courteous, but the long wait just made our dining experience tedious. I will not be dining at Departure again!
   

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3. TW

   TylerW VIP

   San Francisco6 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Great food, however a bit spicey and not many options for kids. Would save it for a date night
   

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4. S

   Stevie

   Los Angeles1 review

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love departure! Great views, food, cocktails. Perfect place to take folks from out of town to see the city.
   

   Departure Restaurant and LoungeResponded 7 days ago

   Thank you, Stevie! We’re so glad you love Departure and appreciate you highlighting the views, food, and cocktails. It’s an honor to be your go-to spot for showing off the city to out-of-town guests. We look forward to welcoming you back again soon! Warm regards, Departure Manager
   

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5. J

   Jayson

   Portland1 review

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It has been my first time back in almost 8 years! I took my best friend here for her birthday as a night cap, and everyone from the front of house to the patio staff were super welcoming, friendly, and accommodating. The food and drinks were great, as it always has been what I expected from so long ago. And thank you for helping make her birthday extra special! I'll be sure not to wait that long to visit again!
   

   Departure Restaurant and LoungeResponded 7 days ago

   Thank you, Jayson! We’re honored you chose to return after so many years and to celebrate your best friend’s birthday with us. It’s wonderful to hear that our team made you feel welcome and that the food and drinks lived up to your expectations. We look forward to seeing you again much sooner next time! Warm regards, Departure Manager
   

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6. J

   Jeremy

   Philadelphia466 reviews

   5.0

   Dined on 25 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Unique decor, good food and good service. Good cocktails and excellent views.
   

   Departure Restaurant and LoungeResponded 7 days ago

   Thank you, Jeremy! We appreciate you taking the time to share your experience. Glad you enjoyed the unique decor, food, cocktails, and of course, the views! We look forward to welcoming you back again soon. Warm regards, Departure Manager
   

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7. K

   Kimberly VIP

   Tampa7 reviews

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent variety, I would return next time I’m In Portland
   

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   Departure Restaurant and LoungeResponded 7 days ago

   Thank you so much for your 5-star review! We truly appreciate your support and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon! Warm regards, Departure Manager
   

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8. J

   Jocelyn

   Portland3 reviews

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Jason was a fabulous server and all staff were friendly and helpful
   

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9. J

   Joyce

   Portland2 reviews

   3.0

   Dined on 23 February 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food was good, service could be better given the caliber of restaurant and dining experience that they aim for. FOH staff like runners and bussers were amazing. Server disappeared a couple of times, and time between ordering drinks and ordering food was far too long. For the amount of money that was spent, I could go elsewhere. One thing to note; there is an undisclosed 8% fee even for small parties, complete surprise. In conclusion, I was underwhelmed.
   

   Departure Restaurant and LoungeResponded on 26 February 2025

   Dear Joyce, Thank you for sharing your feedback. I’m sorry to hear that your experience didn’t meet expectations, especially regarding service timing. While I’m glad to hear you enjoyed the food and found our runners and bussers to be amazing, I understand that every part of the experience should reflect the standard we aim for. I do want to clarify that we do not have an 8% charge for any parties, large or small. If you were mistakenly charged, that is absolutely something we would want to correct. Please feel free to reach out with your check details, and we’d be happy to look into it and make it right. We appreciate your visit and your honest feedback. We hope you’ll consider giving us another try in the future! Best, Departure Manager
   

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10. R

    Rick

    Portland2 reviews

    5.0

    Dined on 22 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The service was great and everything was delicious
    

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