Epazote Kitchen & Cocktails

Review summary

1. j

   jim

   VIP

   Los Angeles

   224 reviews

   4.0

   224 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was fabulous. We were hotel guests and made a reservation. We were early for the reservation and the hostess/manager said they couldn't seat us. No problem, we said we'd just go get a drink at that bar. She said that was not allowed. First time I think I have ever heard that. We went to the lobby bar, had a great drink from a bartender that created the pear martini my wife had. Very nice. And he got the tip that the bartender in the restaurant didn't! My wife had the short rib and I had the pork chop. Both cooked perfectly and very flavorful.
   

   Is this helpful?

2. J

   John

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 3

   Order took over an hour to arrive. Asked waiter what the problem was and all we got was I don’t know. Then after being told it’ll be right out we were then told the kitchen was backed up most of the night. Still took at least 15 more minutes to come out. Steaks arrived covered in an onion sauce(covered is putting it lightly) Ended up getting dinner comped but felt we were lied to from the get go. Not the way I wanted to spend the first Valentine’s Day with my new girlfriend. Won’t be back.
   

   1 person found this helpful

3. J

   Joyce

   Greater Boston

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Excellent service. Small portions. Food was barely warm.
   

   • 

   Is this helpful?

4. r

   richard

   VIP

   Tucson

   64 reviews

   4.0

   64 reviews

   Dined on 7 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Very good service and the patio is beautiful. Nice view of the Catalina Mountains.
   

   Is this helpful?

5. M

   Megan

   Phoenix

   1 review

   5.0

   1 review

   Dined on 25 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The salmon was perfectly done…. very very good. The pork chops with apple were superior. Good selection of wines and everything was very reasonably priced.
   

   Is this helpful?

6. C

   Celine

   VIP

   Austin

   21 reviews

   5.0

   21 reviews

   Dined on 19 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner was incredible. The salmon had an awesome crust. The risotto and short ribs were perfect. The Basque cheesecake was absolutely incredible. Javier is the best server we’ve had in years. Such a delight. Perfect night.
   

   Is this helpful?

7. C

   Cameron

   Tucson

   1 review

   5.0

   1 review

   Dined on 11 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Been here multiple times, always good food and environment!
   

   Is this helpful?

8. R

   Robert

   Phoenix

   4 reviews

   5.0

   4 reviews

   Dined on 7 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Javier was a terrific waiter. Had a great time and had very tasty food.
   

   Is this helpful?

9. KM

   KamaM

   Las Vegas

   2 reviews

   3.0

   2 reviews

   Dined on 1 January 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 1

   When we arrived at the venue the hostess ignored us while we stood there waiting to be seated, finally I approached her and told her we had a reservation. She grabbed the menu and said follow me. We went to table right by the entrance and she said here is your table. I asked her if there was a table closer to the windows - it was New Years Eve and we wanted some ambiance. She said "No, we have other people that have reservations. It's New Years Eve." I am a reasonable person and I understand a packed house. But at that point there were plenty of open tables and I too had a reservation. It wasn't like I just walked up. The table she seated us at wobbed back and forth as you ate, it was too brightly lit and noisy. The atmosphere was not what I wanted for a special night and the food has greatly gone downhill. The server was friendly, but not the caliber that you would expect from fine dining. This place greatly needs to step it up. I really wish we would have just gone to The Keg. I have a reservation to go to SpaWell at this same hotel and I questioning if that too will be a poor experience.
   

   1 person found this helpful

10. G

    Glenn

    VIP

    San Francisco

    27 reviews

    4.0

    27 reviews

    Dined on 1 January 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Food and service were excellent. The only reason i downgraded it to a 4 stars was because of the hostess. She was taking us to our table and there were 4 open tables for two. The one she wanted to put us at was next to a big party. I asked her politely if we could take the one at the other end and she said “no this is the one assigned you”. I looked at her shook my head and said “really”. Looked at the other three open tables shook my head and we sat down. I was not going to let her ruin my evening by getting mad or walking out. But she is not really someone you want to start your evening with. Luckily the waiter was great, as was the food. Mgmt opportunity to do some customer service training….
    

    1 person found this helpful