Fleming's Steakhouse - Richmond

Review summary

1. V

   VIRGINIA

   Richmond

   5 reviews

   4.0

   5 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Love going on Christmas Eve Our server Nancy was wonderful
   

   Fleming's Steakhouse - RichmondResponded 1 day ago

   Thank you Virginia for taking the time to share your visit of Christmas Eve with us. We are so glad to see that you had wonderful service and that all your expectations were met. However, I do note that we missed significant opportunity with the level of food, ambience and overall value for which we genuinely apologize for. I would love to gain some further insight into what we could have done differently and/or better to not only meet ones expectations but exceed them to share with the Team if you could contact me at 571-330-8216. I look forward to speaking with you and have a wonderful Holiday season! Warmest Regards, Sarah Wright Service Manager / Richmond Flemings
   

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2. b

   barry

   Richmond

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nathan made our experience even better. He did a great job
   

   Fleming's Steakhouse - RichmondResponded 1 day ago

   Barry thank you for taking the time to share your visit of Christmas Eve with us. We are so glad to see that Nathan took wonderful care of you and made this special night a memorable experience for all. He is truly an asset to our Team and shows his passion for doing whatever it takes to ensure that our beloved Guests such as yourself has the most amazing Flemings experience! I will be sure to share your kind words with him and we look forward to seeing you again in the near future. Warmest Regards. Sarah Wright Service Manager / Richmond Flemings
   

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3. D

   Dr. Juan

   Richmond

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience at Fleming’s. Very professional staff that provide excellent service. Our food was so delicious.
   

   Fleming's Steakhouse - RichmondResponded 5 days ago

   Thank you so much for taking the time to share your most recent visit with us. We take great pride in our passion to our beloved Guests through vibrant food, fine wines and warm hospitality. However I see that we missed some opportunity with overall value for which I genuinely apologize for. I would love to gain some more insight into what we could have done better to ensure that all your needs were met therefore elevating the overall value of one's visit. If you could contact me at 571-330-8216 to discuss further I would greatly appreciate it. Warmest Regards, Sarah Wright/ Richmond Flemings
   

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4. J

   Jacqueline

   Richmond

   4 reviews

   5.0

   4 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food and service was exceptional! The restaurant was crowded so the noise level was much higher than expected.
   

   Fleming's Steakhouse - RichmondResponded 5 days ago

   Jacqueline thank you for taking the time to share your most recent visit with us. We take great pride in creating memorable Flemories" for our beloved Guests through vibrant food, fine wines and warm hospitality and are so glad to see that you had an amazing time! I sincerely apologize if the noise level in the Dining Room was a bit elevated. We do our best to keep it to a minimum as not to be disruptive during busier evenings. Thank you again and we look forward to seeing you again in the near future! Warmest Regards, Sarah Wright Service Manager / Richmond Flemings
   

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5. A

   Ann

   Richmond

   1 review

   5.0

   1 review

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nancy provides wonderful service . Food was 5/5. Delicious
   

   Fleming's Steakhouse - RichmondResponded 5 days ago

   Thank you Ann and we love having you as one of our beloved Guests! Nancy is definitely a true asset to the Team and goes above and beyond to ensure that everyone has the utmost dining experience and all expectations are not just met but exceeded. I will make sure to share this with her and you have a Happy Holiday and we look forward to seeing you again soon :-) Warmest Regards, Sarah Wright Service Manager / Richmond Flemings
   

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6. KH

   KristenH

   Richmond

   7 reviews

   5.0

   7 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Nia was wonderful! She was very attentive and sweet!
   

   Fleming's Steakhouse - RichmondResponded 5 days ago

   Kristen thank you taking the time to recognize the great job our associate Nia did in providing you with the utmost dining experience. We take great pride in our passion for vibrant food, fine wines and warm hospitality and am so happy to see Nia didn't miss a step in taking care of you! I will be sure to share this with her and you can always request to be seated in her section upon arrival to Flemings. We look forward to making more "Flemories" with you and have a Happy Holiday season! Warmest Regards, Sarah Wright / Richmond Flemings
   

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7. T

   Tonya

   Richmond

   3 reviews

   1.0

   3 reviews

   Dined on 28 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   I was very disappointed too much pepper on the turkey quality of the food was awful very over priced to have not enjoyed anything. I will never go back to this restaurant. Specialty is definitely steak not turkey. Was behind in the kitchen long wait to get check and to get our take home Dessert. Dessert was very dry big uncut chunks of carrots in the dessert.
   

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8. C

   Clare

   Greater Boston

   7 reviews

   5.0

   7 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was excellent. Our server was excellent but there was a slowdowns in the kitchen. The server kept us informed. All personnel we met were very polite and helpful
   

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9. L

   Linda

   Richmond

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A wonderful Thanksgiving meal. Great food, gracious service, neighborly ambiance. Will try it for a non-holiday meal soon.
   

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10. R

    Richard

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on 28 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    As always, Flemmings puts on a fabulous meal with wonderful service. Greg always welcomes us with grace and professionalism
    

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