Frankie's Italian Kitchen & Bar

Review summary

1. P

   Patricia

   Vancouver21 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very enjoyable place to regroup after a day at the Home and Garden Show. Three of us really enjoyed our food but one of us found his pizza to be a bit bland. He has his own pizza oven at home and is a harsh critic. Our server was perfect. Humorous and just attentive enough not to be intrusive. Very enjoyable. Also, they have these amazing little lamps on all the tables and we really did covet them. Will have to source them out. They come from Italy according to our server!
   

   Frankie's Italian Kitchen & BarResponded 2 days ago

   Hi Patricia, Thank you for taking the time to share your experience! We're so glad to hear that you enjoyed your visit and that Vijan provided just the right balance of service. We appreciate the feedback on the pizza—sounds like we had a tough critic at the table! And yes, we agree those little lamps are amazing! They come from Italy, from a company named Zafferano (model Pino). We hope to welcome you back again - Judy T. Guest Service Manager
   

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2. G

   Gregg VIP

   Seattle9 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   Good mediocre, service quite good, restaurant was tired looking and atmosphere uninspiring .Service was fine but food quality was not. Had rack of lamb and it was not edible! Pasta was mediocre as well. Would not return !!
   

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3. V

   Vicky

   Unspecified1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beau restaurant Bien situé pour aller au hockey. Service agréable
   

   Frankie's Italian Kitchen & BarResponded 3 days ago

   Bonjour Vicky, Nous sommes ravis d'apprendre que vous avez apprécié l'ambiance de notre restaurant et que notre emplacement vous a semblé idéal pour votre sortie au hockey. Notre équipe met tout en œuvre pour vous offrir un service chaleureux et nous sommes ravis que cela ait rendu votre expérience encore meilleure. Au plaisir de vous accueillir à nouveau prochainement !
   

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4. Y

   YOLANDA

   Vancouver3 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was one of the best meals I have had. I had the mushroom ravioli and my bouche was very amused. Highly recommend.
   

   Frankie's Italian Kitchen & BarResponded 3 days ago

   Wow Yolanda, thank you for the amazing review! We’re so happy to hear that our mushroom ravioli made such an impression on you—it’s one of our favorites too! We put a lot of love into crafting each dish, and it’s wonderful to know that it left your bouche "amused." We’d love to have you back soon to enjoy more of what we have to offer. Thanks again for recommending us!
   

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5. T

   Tan

   Vancouver1 review

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 4

   Table service was very good and the food was delicious. However, I was kind of disappoint about having to provide a reason for booking and thinking it would change the service. Why are you asking me about my occasion if you don't plan on referencing it or anything. It was just odd. Don't ask me why I'm booking it and provide options such as birthday, anniversary, etc. if you aren't going to be doing anything for it.
   

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6. J

   Jim

   Vancouver4 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Great service. Near the arena and stadium so they are used to handling people for the pre-game and ore-concert rush
   

   Frankie's Italian Kitchen & BarResponded 3 days ago

   Hello Jim, Thanks for taking the time to leave us feedback :) We're so glad you enjoyed the food and service. It's great to hear that our location and ability to handle the pre-game and pre-concert rush made your experience even better. We hope to welcome you back again soon.
   

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7. K

   Karen

   Vancouver1 review

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Laurie was an amazing server!!! She made our experience very enjoyable - well done!!!
   

   Frankie's Italian Kitchen & BarResponded 3 days ago

   Hi Karen, Thank you for your visit and 5-star review. We're thrilled to hear that Laurie made your experience enjoyable. We’ll be sure to pass along your compliments to her. We look forward to welcoming you back soon!
   

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8. D

   Derrick

   Vancouver9 reviews

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service. Sat in the “cellar area”. Great ambiance. The ravioli could have been a little less creamy and a little more Gorgonzola. The lamb shank was superb. Looking forward to our next time there.
   

   Frankie's Italian Kitchen & BarResponded 3 days ago

   Hi Derrick, We’re so glad you enjoyed the service and ambiance in our Cellar. It’s great to hear the lamb shank was a hit! We look forward to your next visit.
   

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9. M

   Maureen

   Vancouver8 reviews

   5.0

   Dined on 7 March 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food is always incredible!!! Gnocco Fritto....truly cushions of joy!! ;)
   

   Frankie's Italian Kitchen & BarResponded on 7 March 2025

   Hi Maureen, Thanks so much for your visit and 5 star review! We love that you enjoyed the Gnocco Fritto—'cushions of joy' is the perfect way to describe them! 😊 Can't wait to have you back for more delicious bites! - Judy T. Guest Service Manager
   

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10. J

    Janet

    Vancouver12 reviews

    4.0

    Dined on 7 March 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Great place to have dinner before a QET or BC Place event. Good food, excellent and friendly service. Lots of choice - full meals or an array of salads and appetizers. Love that they offer side orders of salad!
    

    Frankie's Italian Kitchen & BarResponded 3 days ago

    Hi Janet, We're so glad to hear you enjoyed the food and service. It’s great to know our menu options, including the side salads, hit the spot before your event! We truly appreciate your recommendation and hope to welcome you back for another delicious meal soon!
    

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