Granite City Food & Brewery - Maple Grove

Review summary

1. R

   Rob

   Minneapolis

   2 reviews

   4.0

   2 reviews

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   It wasn’t busy later in the evening and we had to remind our server a few times about things we were needing or that she promised to grab. Some of which we never got
   

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2. M

   Melissa

   Minneapolis

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food and service were okay, cleanliness of establishment was poor.
   

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3. P

   Patrick

   Minneapolis

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 1
   3. Service 2
   4. Ambience 1

   We thought that it was really loud where we were seated & my bacon hamburger was so burnt that I couldn’t eat it! The manager asked me if I wanted another burger & I said no because I felt that they wouldn’t make it any better on the second try! It’s a burger they should have just made a different one instead of sending out a burnt hamburger!!!!!!!!! We will probably not go back for a long while. I also wanted a receipt so that I could make sue we were given a 25 dollar credit to make sure that we weren’t overcharged!!!!!!
   

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4. M

   Myra

   Minneapolis

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   When servicing customers, we felt that it wasn't beyond like we hope, because we had to have keep asking for items that went along with our dinner also, they forgot to give us our desert which was part of the $69 for 2. Thank you to the nice manager lady who was able to look out for us by the time we left. 😌😌😌
   

   Granite City Food & Brewery - Maple GroveResponded today

   Hi Myra, thank you for your feedback! We're glad to hear that the manager was able to assist you during your visit to Granite City Brewery. We apologize for the oversight regarding your dessert and the need to ask for items more than once. Your comments are important to us, and we will take action to review the service issues you experienced. We appreciate your support and hope to provide you with a better experience next time.
   

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5. J

   Joyce

   VIP

   Minneapolis

   10 reviews

   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dinner with family. Excellent service! Happy New Year!
   

   Granite City Food & Brewery - Maple GroveResponded today

   Thank you Joyce for your review and feedback. We greatly appreciate it. We look forward to seeing you again soon for another excellent visit. Cheers!
   

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6. M

   Mary

   Minneapolis

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Great Pan Nachos, however they were cold upon arrival. Our server was very poor. We were there for almost 2 hours, waiting for order to be taken, waiting for food, waiting for check. Server only checked with us a couple times.
   

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7. OT

   OpenTable Diner

   Minneapolis

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was fantastic! She remembered us and our drink order! 😊
   

   Granite City Food & Brewery - Maple GroveResponded 5 days ago

   Thank you for your review and feedback. We greatly appreciate it. We can't wait to see you again soon. Cheers!
   

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8. A

   Adam

   Minneapolis

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have not had a bad meal there yet. Food is always good. Service has always been fast and courteous. Food is reasonable priced. When it's packed it can be a little noise, but that is to be expected. Never had a problem in the 6 plus times I have been there. I will be going back. Great work everyone!
   

   Granite City Food & Brewery - Maple GroveResponded 6 days ago

   Thank you Adam for your review and feedback. We greatly appreciate it and will pass your feedback on to the rest of the team. We appreciate your continued patronage and look forward to seeing you again soon. Cheers!
   

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9. K

   Kelly

   VIP

   Minneapolis

   31 reviews

   3.0

   31 reviews

   Dined on 24 December 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   The restaurant was not busy and they appeared short staffed. Our server (who may have been a manager too) did not come back often so we sat for long periods of time without beverages. The food was fine. A little less quality than usual but we will be back.
   

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10. D

    Deborah

    VIP

    Minneapolis

    19 reviews

    3.0

    19 reviews

    Dined on 22 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    The Sunday Holiday brunch was a little spendy for what was available. Most of the food was very good though. Especially liked the vegetable gratin.
    

    Granite City Food & Brewery - Maple GroveResponded on 23 December 2024

    Thank you Deborah for your review. We greatly appreciate any and all feedback to better serve our guests. We look forward to seeing you again very soon. Cheers!
    

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