Granite City Food & Brewery - Naperville

Review summary

1. P

   Patti

   Chicago

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had our Thanksgiving dinner here and it was delicious! All the usual turkey day fixings and it was quite the spread! Turkey, stuffing, 2 kinds of potatoes, gravy, green bean casserole, Mac and cheese,salad and pie and other options if you don't want turkey. We have been here many times in the past for regular dining and it's always very good! I definitely recommend Granite City for any meal or occasion!
   

   Granite City Food & Brewery - NapervilleResponded 1 day ago

   Hi Patti, Thank you very much for joining us on Thanksgiving. I'm very pleased you had a great experience on an important holiday...I think you might have meant to leave a 5 star review...Hope to see you soon!
   

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2. D

   David

   Chicago

   15 reviews

   vip
   4.0

   15 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The buffet line was not well organized. Maybe next time have 2 lines for the side dishes coming togethwr at the end for the protien.
   

   Granite City Food & Brewery - NapervilleResponded today

   Thank you for your feedback, David! We're glad you enjoyed the meal, but we apologize for the organization of the buffet line. Your suggestion is valuable, and we will share it with our team to enhance the experience for our guests. We appreciate your input and hope to provide you with an even better visit next time at Granite City Brewery!
   

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3. K

   Karen

   Milwaukee

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Thanksgiving buffet at 1:30. At one point the line was very long and it took awhile for people to get served. If you wanted seconds you had to wait. Also we sat in a half circle booth and the seat cover was all tore up and kinda uncomfortable to sit on. Food was good, and a variety so not just turkey. We could talk without yelling but at times it got loud. We also had all the people standing by our table waiting in line for their food.
   

   Granite City Food & Brewery - NapervilleResponded 1 day ago

   Thank you for your feedback, Karen! We're glad to hear you enjoyed the food variety at our Thanksgiving buffet. We apologize for the long wait in line and the condition of your booth; your comments are important, and we'll look into these issues to enhance our guest experience. We appreciate your insights and hope to provide you with a more enjoyable visit next time at Granite City Brewery!
   

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4. R

   Rachel

   Chicago

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was good plenty amount of food and dessert. Service was excellent. Everyone liked it. We agreed to come again to one of their breakfast meals on Sunday morning.
   

   Granite City Food & Brewery - NapervilleResponded 1 day ago

   Hi Rachel! Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the food and service at Granite City Brewery. It’s great to know everyone had a good time, and we look forward to welcoming you back for breakfast on Sunday morning! Your feedback inspires our team to keep delivering excellent experiences. See you soon! Cheers!
   

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5. P

   Pamela

   Chicago

   174 reviews

   vip
   3.0

   174 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   A friend took me out for a birthday lunch ans we ordered an appetizer and bowls of soup. The appetizer was spinach dip which is always creamy and yummy. This was awful with oil and not creamy at all. Never saw anything like it. They took it back and comped us got it. The beer cheese soup was very good, but not hot enough and thr onion soup was also good according to my friend. Good service.
   

   Granite City Food & Brewery - NapervilleResponded 1 day ago

   Hi Pamela, Thank you for taking the time to share your experience. I'm glad to hear that you enjoyed the beer cheese soup and the service, but I'm sorry to learn that the spinach dip didn’t meet your expectations and that the soup was not hot enough. Your feedback is important, and I will make sure our culinary team looks into these issues for future improvements. We appreciate your insights and hope to provide you with a better experience on your next visit. Thank you for bringing this to our attention!
   

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6. T

   Terri

   Chicago

   7 reviews

   5.0

   7 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We love this establishment. The food and beer are great! The servers are so friendly and helpful, just the Best! Even the presentation of the food is great.
   

   Granite City Food & Brewery - NapervilleResponded 4 days ago

   Hey Terri, Thank you pthe wonderful review and continued support!! We hope to see you soon! Cheers!
   

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7. M

   Mike

   Chicago

   5 reviews

   4.0

   5 reviews

   Dined on 19 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Good food. Noisy even for a Monday, but not terrible. Good service from a busy waitress.
   

   Granite City Food & Brewery - NapervilleResponded on 19 November 2024

   Hey Mike thanks for a great review! We will keep our music volume in mind for the future. Don't hesitate to let a server know and we will do anything we can to accommodate. We hope to welcome you back soon!
   

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8. R

   Robin

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Their Brunch at Granite City is well presented, variety of breakfast and lunch options. Cinammon Buns are brought to the table as a plus! This location in Naperville had a nice staff and our server Laliana (sp?) was attentive, suggestive and checked in frequently. Thank you!
   

   Granite City Food & Brewery - NapervilleResponded on 18 November 2024

   Hi Robin, thank you for your fantastic review! We're thrilled to hear that you enjoyed the brunch! It's great to know that Lalain provided attentive service and made your experience even better. We appreciate your kind words and look forward to welcoming you back for another delightful meal soon! Cheers!
   

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9. R

   Robert

   Chicago

   1 review

   4.0

   1 review

   Dined on 17 November 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Most of the food was good. I had ordered a med rare cheeseburger and unfortunately the burger was well done and the fries were hard.
   

   Granite City Food & Brewery - NapervilleResponded on 18 November 2024

   Hey Robert. Thank you for the great review. I'm sorry to hear about the miss cook on your food however. Next time feel free to contect with your server so we can make things right for you. We hope to see you soon. Cheers,
   

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10. T

    Tammey

    Chicago

    9 reviews

    5.0

    9 reviews

    Dined on 17 November 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Had the Bison burger and and Oktoberfest it was amazing!
    

    Granite City Food & Brewery - NapervilleResponded on 18 November 2024

    Hi Tammey! We're thrilled to hear you loved the Bison burger and Oktoberfest at Granite City Brewery! Your positive feedback truly brightens our day. We can't wait to see you again for another amazing meal. Cheers!
    

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