Granite City Food & Brewery - Naperville

Granite City Food & Brewery - Naperville reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. B

   Barb

   Chicago1 review

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   The waiter saw that we brought a cake to celebrate a birthday and even saw me lighting the candles. After all the candles were lit, he proceeded to tell me that he would be charging me $10 for bringing outside food. I proceeded to tell him I was not aware and that we would not serve the cake as I did not agree with the $10 charge. He should have advised us before the candles were lit. Also the Mediterranean Chicken was horrible. They put on an ice cold tomato relish that made the asparagus ice cold (the waiter said that was why) as well as the chicken. He said that he tells the restaurant this regularly and they refuse to do anything. He then got me extra asparagus that was hot and then tried to charge me an extra $4 for it. The fish and chips that were had were also way over cooked. The spinach artichoke dip we had to pour out the grease that it was swimming in and definitely is not a dip. Its a hunk of cheese that you have to cut to put on your chips/the 2 triangle pieces of pita bread that they give you.
   

   Granite City Food & Brewery - NapervilleResponded 2 days ago

   Hi Barb, Thank you for sharing your experience at Granite City Brewery. We're sorry to hear about the issues with the cake charge and the food quality. Your feedback regarding the Mediterranean Chicken and spinach artichoke dip is important, and we will look into these concerns with our kitchen team. We strive to provide a great dining experience and appreciate your input. We hope you’ll consider giving us another chance in the future. Thank you for your feedback.
   

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2. A

   Allen

   Chicago4 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Good food, nice atmosphere, typically smaller portions.
   

   Granite City Food & Brewery - NapervilleResponded 2 days ago

   Allen, thank you for your review! We're glad to hear that you enjoyed the food and atmosphere at Granite City Brewery. We appreciate your feedback, and will share that with the team. We look forward to welcoming you back soon for another enjoyable experience! Cheers!
   

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3. W

   William VIP

   Chicago95 reviews

   5.0

   Dined on 6 April 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We had a great variety of food. Some of the prime rib was not as tender as I would have liked. The fruit was delicious. Love your potatoes. I was a little disappointed the the carmel rolls were not brought to the table so we could take them home, but I understand, it is a buffet. I was a little disappointed that our waiter never offered us more coffee.
   

   Granite City Food & Brewery - NapervilleResponded on 7 April 2025

   Thank you, William, for your detailed review! We're glad to hear you enjoyed the variety of food at Granite City Brewery, especially the delicious fruit and potatoes. We appreciate your feedback regarding the prime rib and the coffee service. Your comments are important to us, and we will look into these matters to enhance our guest experience. We hope to see you again for another enjoyable visit!
   

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4. D

   Dawn

   Chicago1 review

   5.0

   Dined on 6 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great brunch! Lots of choices and decently priced!
   

   Granite City Food & Brewery - NapervilleResponded on 7 April 2025

   Thank you, Dawn, for your great review! We're thrilled to hear that you enjoyed the brunch at Granite City Brewery and found our selection to be plentiful and reasonably priced. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another delicious meal soon!
   

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5. A

   Andres

   Chicago1 review

   5.0

   Dined on 5 April 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   It was very good. We took our toddlers there and they enjoyed the Mac and Cheese! The adult food was very good as well!
   

   Granite City Food & Brewery - NapervilleResponded on 7 April 2025

   Thanks for the great review Andres! I'm glad you enjoyed everything. We hope to see you soon!!
   

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6. M

   Melissa

   Chicago5 reviews

   5.0

   Dined on 5 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We all liked our food from the prime rib sandwich, jambalaya to the fish tacos. will definitely be back.
   

   Granite City Food & Brewery - NapervilleResponded on 7 April 2025

   Thank you, Melissa, for your wonderful review! We're thrilled to hear that you and your group enjoyed the prime rib sandwich, jambalaya, and fish tacos at Granite City Brewery. Your positive feedback means a lot to our team, and we look forward to welcoming you back for more delicious meals in the future!
   

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7. H

   Howard VIP

   Chicago8 reviews

   4.0

   Dined on 31 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Had Tasty for 2 Classic meal. Food was really good. Our waitress was extremely helpful.
   

   Granite City Food & Brewery - NapervilleResponded on 2 April 2025

   Hey Howard, Thanks for the great review! Hope to see you soon!
   

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8. T

   Terri

   Chicago9 reviews

   5.0

   Dined on 29 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love this restaurant. The food and the beer are really good. They always have good specials and the rewards program is excellent. The servers are very friendly.
   

   Granite City Food & Brewery - NapervilleResponded on 30 March 2025

   Hi Terri, Thank you for your fantastic review! We're so happy to hear you enjoy your dining experience with us. We will share your positive feedback with the team. Your kind words are truly appreciated. We look forward to welcoming you back for more enjoyable visits! Cheers!
   

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9. D

   Debra

   Chicago42 reviews

   4.0

   Dined on 29 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was very good but while our waiter provided attentive service it was with great disappointment that our appetizers and entrees were brought to the table at the same time. Why order an appetizer??
   

   Granite City Food & Brewery - NapervilleResponded on 30 March 2025

   Debra, thank you for your review! We're glad to hear you enjoyed the food at Granite City Brewery and that your waiter was attentive. We understand your disappointment with the timing of your appetizers and entrees, and we appreciate your feedback. Our team will look into this matter to ensure a better experience in the future. We hope to welcome you back soon for a more enjoyable visit!
   

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10. B

    Barbara VIP

    Chicago17 reviews

    3.0

    Dined on 28 March 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    I was excited to order the whiskey glazed salmon which I had about a week earlier. Today was a total disappointment, the salmon was overcooked and the mashed potatoes were very dry.
    

    Granite City Food & Brewery - NapervilleResponded on 30 March 2025

    Hi Barbara, Thank you for your feedback regarding your recent visit to Granite City Brewery. We're sorry to hear that the whiskey glazed salmon was overcooked and the mashed potatoes were dry. We understand how disappointing this can be, especially when you were looking forward to your meal. Your comments are important to us, and our team will take action to look into this issue. We appreciate you bringing it to our attention and hope to provide you with a better experience in the future.
    

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