Hakkasan Mayfair

Review summary

1. F

   Fredrik

   London1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience. World class food and drinks. Will definitely recommend!
   

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2. D

   Doris

   London21 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Not quite the Michelin star experience we expected. Waited over 15 mins and no one came to ask us about drinks? Service throughout was patchy. Food was delicious and beautifully presented. Good wine and cocktail menu.
   

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3. C

   Count Alexei VIP

   New York City112 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   The place doesn’t have the same wonderful vibe or the original. Service was excellent. But way way overpriced
   

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4. G

   Giulia

   London1 review

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   We were greeted by a lovely gentleman at reception, who made us feel very welcome and who said we were going to be seated at our table by one of his colleagues. Instead of being seated at the table, we were seated at the bar for 1/2 hour because our table wasn’t ready. I asked for a flower tea that came 30 mins later. When we were finally seated at our table (booking at 18:30, seated at 19:00), our waitress was lovely. She knew the menu very well, she explained what we were eating, she was lovely and helpful. The desert was served by someone else, a lady wearing a grey dress which I believe must have been a supervisor. We were very disappointed with how she served the desert: no explanation of what it was, she didn’t come to ask if everything was ok, if we wanted coffee/tea. Instead she came at 7:40 to tell us that our table is booked for 20:30 and we need to move to the bar if we want to stay longer. We were supposed to have the table for 2 hours. We just paid the bill and left. Altogether it was good, apart from the long wait to be seated at the table, the lady who served the desert and who was a big let down for Hakkasan and the whole experience and the fact that we were rushed at the end although it was not our fault that we had to wait 1/2 hour to be seated at our table.
   

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5. C

   Christopher

   London37 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   Good value fixed price menu, good cocktails and nice ambience.
   

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6. a

   anita

   London10 reviews

   5.0

   Dined on 7 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing we had the set lunch menu along with the peking dunk it was outstanding food and great value for money everything was beautiful
   

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7. T

   Tayo

   London12 reviews

   4.0

   Dined on 2 March 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Went to celebrate my birthday. I was told upfront that would incur an extra £5 per head cakeage fee if we were bringing a cake so we left the cake at home. On getting to the restaurant we had to wait 5mins before anyone appeared to take us to our table. When we got to our table it was almost another 10 minutes before we could get any one’s attention to bring us the correct menu. When the food did arrive it was really nice but just couldn’t understand the poor service when there did seem to be a lot of staff around doing nothing.
   

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8. M

   Merve Saliha

   London1 review

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Portions were generous for the similar restaurants with similar prices. The dishes we got to try were very delicious.
   

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9. T

   Tammy VIP

   London2 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food is beautiful authentic Hong Kong food mostly The restaurant is super busy
   

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10. OT

    OpenTable Diner

    London1 review

    5.0

    Dined on 1 March 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    Great experience small issue with booking confusion now venue for what was advertised on open table
    

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