Harborside Grill at Hyatt Boston Harbor

Review summary

1. C

   Christian

   VIP

   Greater Boston

   6 reviews

   3.0

   6 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   The food was good but overpriced. Excellent view. Front and back of house were both unfortunately short-staffed, so our server was heroically covering the whole restaurant single-handedly. Unfortunately the staffing issue meant they lost our ticket for a while and we waited almost an hour for our starters. Note: The dress code listed as business casual is really just casual, as this is a hotel lobby restaurant. People were there in sweats and PJs and the host and server were in jeans.
   

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2. K

   Karin

   VIP

   Greater Boston

   21 reviews

   5.0

   21 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food! Excellent service! Beautiful view! Made us feel very special!
   

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3. M

   Matt

   VIP

   Anchorage

   47 reviews

   3.0

   47 reviews

   Dined on 16 October 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Lobster Rissotto was decent as well as the ceasar. Good but uninspired. Boston Cream Pie Dessert was very disappointing.
   

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4. OT

   OpenTable Diner

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 29 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was the perfect place to relax with a gorgeous view. Our service was top notch and the waitress was super attentive. The food was prepared perfectly and we weren’t rushed so we had time to really enjoy the experience. There is nice access to an outdoor patio. The casual vibe was just what we needed. Great spot to hang out.
   

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5. J

   John

   San Diego

   33 reviews

   5.0

   33 reviews

   Dined on 26 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I don’t expect much from hotel restaurants, but this one is special. We’ve had Lobster Benedict for breakfast. It was fantastic with beautifully poached soft eggs. Dinner was even better with the best lobster rolls and clam chowder. Great drinks too!
   

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6. T

   Traci

   Greater Boston

   15 reviews

   5.0

   15 reviews

   Dined on 21 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a good experience with the restaurant last time when we stayed at the hotel so we decided to visit again this time. For dinner, we ordered the grilled octopus as an appetizer, Greek quinoa salad with grilled salmon, linguini alla Genovese, tiramisu and seasonal spiced sangria. For breakfast, we both ordered lobster omelette and cappuccino. Everything was delicious, however, we were disappointed with the portion of some dishes. For example, the grilled octopus was extremely small, smaller than the finger potatoes next to it. The lobster omelette was also disappointing. We could hardly see any lobsters in it. We had it last time and there was plenty of lobster meat in every single bite. The service and ambience were great and we enjoyed the harbor view from our table.
   

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7. L

   Liz

   Greater Boston

   1 review

   3.0

   1 review

   Dined on 21 September 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The setting and ambiance were terrific, Problem was that the restaurant was filling up rapidly, a wedding party was spilling over into the area and making lots of noise, and there was just one server the entire time we were there. There were other staff present in the restaurant, but only one seemed to be backing up the waitress by greeting customers or bussing used dishes. The clam chowder was the best I've ever had, but the fish and chips were awful - over cooked, mealy and enormous portions that could have served 3 or 4 people. We finished what we could and then waited almost 30 minutes for our tab. Finally, folks at the next table who seemed to know the dining manager, flagged him down and got him to ask the waitress for our bill so we could leave. Really disappointing experience in what should have been a wonderful setting.
   

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8. M

   Mehersong

   VIP

   Charleston

   109 reviews

   5.0

   109 reviews

   Dined on 17 September 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Vinny and Bill give impeccable service. The atmosphere and view are wonderful. Right on the Boston harbor.. and there’s outdoor seating and fire tables if it’s chilly. The menu is a bit limited … the chowder is delicious. Wedge salad wonderful. Our steak entree was just ok.
   

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9. M

   Michael

   Atlanta Metro

   31 reviews

   4.0

   31 reviews

   Dined on 11 September 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Good but not amazing. Chipolte BBQ steak tips were excellent but the taters that came with it were boring and we didn’t really eat them. Veggie pizza was also good. Service was slow but pleasant. Their twist on Boston cream pie was good.
   

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10. D

    Dawn

    VIP

    Greater Boston

    2 reviews

    3.0

    2 reviews

    Dined on 31 August 2024

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 5

    Steak was taken off the bill due to being well done instead of medium.
    

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