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Hard Rock Cafe - New Orleans, New Orleans, LA

Hard Rock Cafe - New Orleans

3.9
3.9
560 Reviews
$30 and under
American

Make a booking

2 people
19:00
Booked 4 times today
Experiences are available.
  • Charming
  • Good for groups
  • Lively
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

Order delivery or takeout

Private dining

Private dining

Book your next event with us

View details

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of Operation
    Mon–Thu 11:00–00:00 Fri, Sat 11:00–01:00 Sun 11:00–23:00
  • Phone number
    (504) 529-5617
  • Payment Options
    AMEX, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Casual Dress
  • Catering
    Located on the first block of the world famous Bourbon Street, Hard Rock Cafe New Orleans offers an exceptional private event experience for visitors and locals alike! With three space options to choose from the cafe can accommodate groups ranging from 30 – 450 for private events. A full cafe buyout for up to 450 guests, the main dining room for 100-250 guests, the semi-private stage in the main dining room for up to 35 guests and the most versatile space available, the VIP Voodoo Room, which can be used for 35 to 120 guests.
  • Private party facilities
    Hard Rock Cafe offers Group Dining options and Private Events with exclusive use of both the Main Dining Room and the VIP Voodoo Room which can accommodate up to 500 guests. Events can also include the use of our Plug-In & Play live music stage, LED lighting and built-in a/v equipment.
  • Private party contact
    Special Event Team: (504) 335-2290
  • Area
    French Quarter
  • Cross Street
    Iberville St.
  • Parking details
    There are several public parking lots nearby on Iberville, Rampart and Canal Streets in addition to limited street parking.
  • Public transit
    Streetcar and Bus stops are both nearby on Canal Street and Rampart Street
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeaway, View, Wheelchair Access, Wine
Gift card

Gift card

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Experiences

  • Celebrate Together this Holiday Season

    1 Dec 2024 - 31 Dec 2024
    Hard Rock Cafe New Orleans offers our signature Holiday Menu this December, featuring a two or three course menu with exciting new offerings and holiday themed cocktails.
    Celebrate Together this Holiday Season photo
  • Santa's Rockin' Karaoke Party

    22 Dec 2024 only
    Join us from 10am until 1pm on Sunday, December 22nd and bring the whole family to sleigh the day! DJ Rocky will be spinning your favorite holiday karaoke tunes for you to sing on stage. Meet Santa and take some festive photos. Wear your fierce and festive holiday sweater and you might win the Ugliest Holiday Sweater contest. Brunch, lunch and our limited-time Holiday menus will be available along with our new Captain Messi Kids Menu! Make your Santa's Karaoke Party reservations today!
    Santa's Rockin' Karaoke Party photo
  • Celebrate Christmas Day with Us!

    25 Dec 2024 only
    Hard Rock Cafe will be open on Christmas Day and welcome you to celebrate with our family, starting at 11am. We are offering our regular menu along with our special Holiday Menu offerings. Reservations are encouraged and walk in's are welcome!
    Celebrate Christmas Day with Us! photo

What 560 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on recent ratings
  • 3.9Food
  • 4Service
  • 4Ambience
  • 3.8Value

NoiseModerate

Loved For

  • New Orleans / Louisiana

    Child-friendly

  • New Orleans

    Child-friendly

Review summary

AI-generated from verified diner reviews
Hard Rock Cafe - New Orleans serves "excellent food" with a friendly, welcoming atmosphere. Guests rave about "outstanding" staff, particularly manager Shane, who ensures top-notch customer service. The vibrant setting near Bourbon Street offers "prompt service" and "delicious food." While some experienced slow service, many found the overall experience "exceptional" and "unforgettable."

560 Reviews
  1. Denise

    Minneapolis

    6 reviews

    3.0

    6 reviews

    Dined on 28 November 2024

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3
    Food was good, cocktails too. Loud due to the music playing inside and brass band playing right outside.
    Hard Rock Cafe - New OrleansResponded on 4 December 2024
    Hi Denise, I am Clifford Dexter, Managing Partner of Hard Rock Café New Orleans. I wanted to thank you for sharing your experience. We are always striving to provide exceptional food, great service and a memorable experience. We fell short of your expectations and for that I apologize. We value your time and I do hope to earn back your trust in our establishment. Sincerely, Clifford Dexter

    Is this helpful?

  2. JACQUELINE

    New York City

    1 review

    2.0

    1 review

    Dined on 26 October 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 2
    We were served uncooked salmon. My husband ordered the noodles and salmon and it was not properly cooked. It was raw.
    Hard Rock Cafe - New OrleansResponded on 28 October 2024
    Good Morning Jacqueline, I am Clifford Dexter, Managing Partner of Hard Rock Café New Orleans. I wanted to thank you for sharing your experience. We are always striving to provide exceptional food, great service and a memorable experience. We fell short of your expectations and for that I apologize. We value your time and I do hope to earn back your trust in our establishment. Sincerely, Clifford Dexter

    Is this helpful?

  3. Brandon

    Greater Boston

    39 reviews

    4.0

    39 reviews

    Dined on 25 October 2024

    1. Overall 4
    2. Food 3
    3. Service 2
    4. Ambience 4
    I love that they decorated for the eras concert! Ambiance was very good, food was decent and service was a bit slow.
    Hard Rock Cafe - New OrleansResponded on 4 November 2024
    Good Morning Brandon, Thank you for your feedback. Keep Rockin!!! Managing Partner, Clifford Dexter

    Is this helpful?

  4. Richard

    Detroit

    4 reviews

    5.0

    4 reviews

    Dined on 22 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    The waitress was great, very polite , and helpful. The manager Shane came around checking on the while dining room displayed great customer service. The food was great. The Baby Back Rib was so tender that I could pull the meat right off the bone with easy.
    Hard Rock Cafe - New OrleansResponded on 5 November 2024
    Good Evening Richard, Thank you for your feedback. Keep Rockin!! Managing Partner, Clifford Dexter

    Is this helpful?

  5. Eileen

    New York City

    3 reviews

    1.0

    3 reviews

    Dined on 14 October 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Horrible. Had reservations for 7. Waitress didn’t come by for 30 minutes. Gave her our drink and meal order didn’t see her again for another 15 minutes. When we complained she gave us a dirty look. We didn’t feel comfortable decided to leave
    Hard Rock Cafe - New OrleansResponded on 17 October 2024
    Hi Eilen, I am Clifford Dexter, Managing Partner of Hard Rock Café New Orleans. I wanted to thank you for sharing your experience. We are always striving to provide exceptional food, great service and a memorable experience. We fell short of your expectations and for that I apologize. We value your time and I do hope to earn back your trust in our establishment. Sincerely, Managing Partner, Clifford Dexter

    Is this helpful?

  6. Torsten

    Indiana

    4 reviews

    5.0

    4 reviews

    Dined on 13 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This is the best Hard Rock Cafe in the world. As a longtime patron of the restaurant, I was impressed by the food, service, and hospitality. The manager, Shane, made sure that we were taken care of. We were even asked if we wanted to choose a few songs/videos for their playlist—pretty cool! The food was absolutely delicious as well. Our waiter, Amaury, was courteous and quick to keep drinks filled. Viva la NOLA Hard Rock!
    Hard Rock Cafe - New OrleansResponded on 17 October 2024
    Good Morning Torsten, Thank you for your feedback. Keep Rockin!! Managing Partner, Clifford Dexter

    Is this helpful?

  7. Keli

    Detroit

    1 review

    5.0

    1 review

    Dined on 2 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Being in the French Quarter, we didn't really go here expecting anything special. From the minute we walked in the door we were treated like royalty and this made the entire experience exceptional. By far the best time overall spent at any restaurant. Our server Breion went above and beyond to make my son's birthday extraordinary and the manager Shane spent a good amount of time making sure everything was perfect for us. And it wasn't just because we were celebrating a special occasion, this seemed to be what happened at every occupied table at the establishment. HIGHLY recommend visiting here!
    Hard Rock Cafe - New OrleansResponded on 4 October 2024
    Good Morning Keli, Thank you for your feedback. Keep Rockin!! Managing Partner, Clifford Dexter

    Is this helpful?

  8. OpenTable Diner

    Denver

    1 review

    5.0

    1 review

    Dined on 28 September 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    We enjoyed our night celebrating my dad’s birthday at Hard Rock! Our waitress was kind and attentive during our visit and the manager, Shane, was a pleasure to speak with as well!! Good food, great service, 9/10 experience!
    Hard Rock Cafe - New OrleansResponded on 30 September 2024
    Thank you for your feedback!!! Keep Rockin!! Managing Partner, Clifford Dexter

    Is this helpful?

  9. Richard

    Berlin

    1 review

    2.0

    1 review

    Dined on 2 September 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 1
    Most miserable person at the front desk when you come in. She had such and attitude and spoke to us like crap. Our server was great though. Really happy guy. Food (ribs) were obviously cooked a day or 2 ago. So dry and chewy. Yuk. Onion rings starter arrived so late that we were told they were on the house. But they werent, still on the bill. And they still expected a tip. Here’s a tip.. get someone happy at the front of the house and cook fresh food. Wont return.
    Hard Rock Cafe - New OrleansResponded on 9 September 2024
    Hi Richard, Thank you for your feedback and I can ensure you that here at Hardrock, your concerns are valued.

    Is this helpful?

  10. Julie

    Kansas City

    3 reviews

    5.0

    3 reviews

    Dined on 28 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very nice restaurant! Shane-Manager, receptionists, and server Carlisa were outstanding! Very friendly welcoming atmosphere, prompt service, and delicious food. Great place to dine near Bourbon Street. Even if we were not staying nearby, we would drive here to dine. Will definitely be back! Thank you for an unforgettable experience.
    Hard Rock Cafe - New OrleansResponded on 30 August 2024
    Hi Julie, Thank you for your kind feedback. Keep Rockin!!! Managing Partner, Clifford Dexter

    Is this helpful?

FAQs

Hard Rock Cafe - New Orleans offers takeout which you can order by calling the restaurant at (504) 529-5617.

Hard Rock Cafe - New Orleans is rated 3.9 stars by 560 OpenTable diners.

Hard Rock Cafe - New Orleans does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 4 times today
Experiences are available.

Order delivery or takeout

Google Map for Hard Rock Cafe - New Orleans

125 Bourbon Street, New Orleans, LA 70130

Dining areas

Additional information

  • Cross Street
    Iberville St.
  • Area
    French Quarter
  • Hours of Operation
    Mon–Thu 11:00–00:00 Fri, Sat 11:00–01:00 Sun 11:00–23:00
  • Price
    $30 and under
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    There are several public parking lots nearby on Iberville, Rampart and Canal Streets in addition to limited street parking.
  • Public transit
    Streetcar and Bus stops are both nearby on Canal Street and Rampart Street
  • Payment Options
    AMEX, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeaway, View, Wheelchair Access, Wine
  • Phone number
    (504) 529-5617
  • Catering
    Located on the first block of the world famous Bourbon Street, Hard Rock Cafe New Orleans offers an exceptional private event experience for visitors and locals alike! With three space options to choose from the cafe can accommodate groups ranging from 30 – 450 for private events. A full cafe buyout for up to 450 guests, the main dining room for 100-250 guests, the semi-private stage in the main dining room for up to 35 guests and the most versatile space available, the VIP Voodoo Room, which can be used for 35 to 120 guests.
  • Private party facilities
    Hard Rock Cafe offers Group Dining options and Private Events with exclusive use of both the Main Dining Room and the VIP Voodoo Room which can accommodate up to 500 guests. Events can also include the use of our Plug-In & Play live music stage, LED lighting and built-in a/v equipment.
  • Private party contact
    Special Event Team: (504) 335-2290
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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