High Road Brasserie

Review summary

1. G

   Grace

   London50 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A very pleasant late afternoon early dinner. We sat outside on the terrace and enjoyed watching Chiswick go by. Lots of choice on the menu and good portions.
   

   High Road BrasserieResponded today

   Hi Grace, Thanks for taking the time to share your feedback and glad to hear you had a lovely time. We look forward to seeing you again soon. Cheers! Anthony
   

   Is this helpful?

2. J

   James VIP

   London5 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   £3.50 for a single espresso and 14.5% service charge
   

   Is this helpful?

3. A

   Adriana

   London1 review

   3.0

   Dined on 22 February 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   When I arrive on time for my booking I was offered a very small table, I then was told to wait for a table to be clean, if I wish to do so, which took a good while to be available. I think management could do a better job to organise bookings accordingly.
   

   Is this helpful?

4. V

   V

   London2 reviews

   3.0

   Dined on 21 February 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   I love this place. Always have done. Great food, but 14.5% service charge, and not 12.5%? Pathetic - stop this nonsense please!
   

   High Road BrasserieResponded on 28 February 2025

   Hello V, Thanks for getting in touch. Our service charge is a company-wide policy and 100% of this goes to our wonderful staff. We always strive to provide amazing service and create remarkable experiences for our guests and will happily adjust or remove it if requested. We hope to welcome you back at High Road Brasserie again soon. Thanks, Anthony.
   

   1 person found this helpful

5. G

   Gillian

   London1 review

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely meal, helpful and friendly staff. Absolutely will be going back
   

   Is this helpful?

6. b

   bob

   London47 reviews

   3.0

   Dined on 12 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   The meal was OK but I was very surprised at the 14.5% service charge when this is no where near a high class restaurant as reflected in the menu. Also it was very noisy with the diners and they still had music on!
   

   High Road BrasserieResponded on 28 February 2025

   Hello Bob, Thanks for getting in touch. Our service charge reflects a company-wide policy and 100% of this goes to our fantastic staff. We always aim to provide exceptional service and create amazing experiences for our guests and will happily adjust or remove it if requested. We hope to welcome you back at High Road Brasserie again soon. Thanks, Anthony.
   

   1 person found this helpful

7. D

   Diego

   London3 reviews

   3.0

   Dined on 8 February 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Overpriced for the quality of the food. 14.5% service charge is above what is considered decent.
   

   High Road BrasserieResponded on 28 February 2025

   Hello Diego, Thanks for getting in touch. Our service charge is a company-wide service charge policy and 100% of this goes to our fantastic staff. We always strive to provide the best service in Chiswick and create exceptional experiences for our guests. We will happily adjust or remove it if requested. We hope to welcome you back at High Road Brasserie again soon. Thanks, Anthony.
   

   1 person found this helpful

8. H

   Hema

   London9 reviews

   4.0

   Dined on 2 February 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Had a lovely afternoon catching up with friends for lunch. Atmosphere, vibe and service were all just what we needed and had a very relaxing Sunday. Would say the food was tasty but not outstanding. Our friends who ordered the roast beef were only given the option of having rare or well done. The 2 extremes meant that one person's beef was over done and one person's steak was slightly under what they would have preferred....Medium Rare. Overall - we had a great time and would love to come back
   

   Is this helpful?

9. E

   Elaine

   London2 reviews

   5.0

   Dined on 20 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Conor and lead female staff member (apologies despite asking I cannot recall her name) were marvellous, welcoming and went above and beyond to sit my new son and well wishing work colleagues in a comfy place for a lunch with a pushchair and 3 month old! Lunch was tasty, staff amazing. Lemonade Devine. Thank you
   

   Is this helpful?

10. C

    Cat VIP

    London7 reviews

    4.0

    Dined on 16 January 2025

    1. Overall 4
    2. Food 2
    3. Service 4
    4. Ambience 4

    Food is mediocre I am afraid. The service was great, lovely people, but the food sounded good but had little flavour. A let down.
    

    Is this helpful?